Chapter 09 Emerging Trends and Technologies: Business, People, and
Technology Tomorrow Answer Key
Multiple Choice Questions
1.
Which of the following is true of personal software-as-a-service (personal
SaaS)?
2.
Which of the following is a drawback of personal software-as-a-service
(personal SaaS)?
3.
Which of the following is a delivery model that enables a person to rent
productivity software such as Microsoft Office?
4.
Johanna works for a child rights organization and is required to travel during
the first quarter of the year to different underdeveloped countries. Her role
is to visit the different country offices to help define project goals,
brainstorm fundraising ideas, and realize the scope of projects at the onset
of campaigns. For these sessions, she uses a mind mapping software. She
prefers to rent the software prior to her travel instead of purchasing it, since
she needs it only for a few months of the year. Which of the following is
most likely being used by Johanna?
5.
Which of the following is an advantage of personal software-as-a-service
(personal SaaS)?
6.
Which of the following refers to an environment in which businesses and
organizations come to customers via technology with information, services,
and product offerings based on their profiles?
7.
Which of the following is an example of push technology?
8.
Abigail, a corporate lawyer, pursues art as a hobby in her spare time.
Recently, she started maintaining a blog in which she regularly writes about
her favourite artists, types of art, and any art works that she has purchased.
Since then, she has started receiving updates via e-mail and text message
about art events based on her tastes and preferences. This is an example of
____.
9.
Which of the following is true of push technology?
10.
Which of the following is an e-commerce business model in which a
consumer communicates through a business on the Internet, and directly
provides product specifications to a factory that produces the product and
ships it directly to the consumer?
11.
Dell Inc., the multinational IT corporation that manufactures computers and
related products, pioneered the direct selling model, wherein customers
could customize their PCs by placing orders online along with their product
specifications. Dell would then manufacture the computers according to
customers’ requirements and subsequently ship the product directly to
them. This is an example of which of the following e-commerce business
models?
12.
iTunes, Apple’s online music store, allows users across the globe to
download music, videos, games, audiobooks, podcasts, and other forms of
digital content, all at the push of a button. Effectively, iTunes allowed users
to bypass traditional channels such as music stores and other retailers that
would normally distributes such products. This is an example of ____.
13.
An example of _____ would be the travel industry where the Internet
connects customers directly to an airline to purchase tickets and travel
agents no longer play an important role in the process.
14.
Which of the following best defines disintermediation?
15.
Which of the following allows you to send voice communications over the
Internet and avoid the toll charges that you would normally receive from
your long distance carrier?
16.
Sally who lives in New Jersey needs to constantly be in touch with her
husband who works in Italy. She uses a certain technology which allows her
to make phone calls over the Internet and charges her a basic monthly fee
for all her international calls. Which of the following is Sally most likely to be
using?
17.
_____ focuses on online collaboration, users as both creators and modifiers
of content, and other engaging Web-based services.
18.
Which of the following focuses on semantics i.e., the ability of Internet
technologies to interpret and understand human-generated content?
19.
Which of the following is true of Web 2.0?
20.
Which of the following best describes the process of viewing the physical
world with computer-generated layers of information added to it?