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Multiple Choice Questions
66.
Behavioral controls are aspects of strategic change that involve finding the appropriate
______________ and ______________ among the culture, rewards, and boundaries of the firm.
67.
Tesco was forced to restate its earnings for the first half of 2014 to 431 million USD because senior
managers in the UK food business had booked income early and delayed the booking of costs in order
to improve appearances of financial performance. This scandal results from ____________ and
__________.
68.
The traditional approach to strategic control is sequential. Which of the following is not one of the steps
in the sequence?
69.
Which of the following is the primary drawback of traditional strategic control systems?
70.
For businesses facing complex and turbulent business environments, which of the following is true?
71.
Single-loop learning, according to Chris Argyris, is most appropriate when the environment is
___________, goals and objective can be measured with a _________ of certainty, and there is
________ need for complex measures of performance.
72.
In the contemporary approach to strategic control, adapting to and anticipating both internal and
external environmental change is an integral part. The relationships between _________, __________,
and __________ are highly interactive.
73.
Contemporary approaches to strategic control rely primarily on
74.
Informational control systems are concerned with which of the following?
75.
Continuous monitoring, in the contemporary approach, is beneficial because
76.
Which of the following is not one of the characteristics of a contemporary control system?
77.
Top managers at ABC Company meet every Friday to review daily operational reports and year to date
data. This is an example of
78.
As firms simultaneously downsize and face the need for increased coordination across organizational
boundaries, a control system based primarily on ______________ is dysfunctional.
79.
Which of the following is not an example of how organizational culture exerts behavioral control?
80.
The late Sam Walton, founder of Walmart, used to give pep rallies at local Walmart stores. What
purpose did this serve?
81.
Which of the following is not one of the characteristics of reward and incentive systems?
82.
Individual rationality ______________ organizational rationality.
83.
When subcultures emerge that have shared values opposite from the dominant culture of an
organization
84.
Which of the following is not a characteristic of effective reward and incentive systems?
85.
Lack of a clear understanding of organizational goals and objectives is a probable cause of
86.
Effective boundaries and constraints
87.
Effective short-term objectives should be ______________ and _____________.
88.
Which of the following statements about action plans is true?
89.
Rules and regulations are examples of ______________ and _____________.
90.
The best way to minimize improper and unethical conduct is to ________ and _______.
91.
Which of the following approaches to behavioral strategic control would be the least appropriate for an
organization in which there is a great need for innovation and a high degree of autonomy?
92.
Most successful organizations minimize the need for explicit rules, regulations, and other boundaries
by
