Suppose that customers arrive at a counter at an average rate of three customers per minute and that
their arrivals follow the Poisson model.
123. {Counter Sales Narrative} Write the probability density function of the distribution of the time that
will elapse before the next customer arrives.
124. {Counter Sales Narrative} Use the appropriate exponential distribution to find the probability that the
next customer will arrive within 1.5 minutes.
125. {Counter Sales Narrative} Use the appropriate exponential distribution to find the probability that the
next customer will not arrive within the next 2 minutes.
Phone Orders
The L. L. Bean catalog department that receives the majority of its orders by telephone conducted a
study to determine how long customers were willing to wait on hold before ordering a product. The
length of time was found to be a random variable best approximated by an exponential distribution
with a mean equal to 3 minutes.
126. {Phone Orders Narrative} What is the value of
, the parameter of the exponential distribution in this
situation?