Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
8-60
36.
Which of the following is true of an organization chart?
37.
_____ is an aspect of an organization's internal environment created by job specialization
and division of labor.
38.
Even though the production department and the advertising department have completely
different tasks, they must work together and coordinate their efforts to make sure the
marketing campaign is ready for each new product launch. The degree to which they do
this is known as
8-62
39.
The assignment of different tasks to different people or groups in an organization is known
as
40.
Miguel and David are employed at the same company and often work on the same
products. However, they are assigned to separate units, and they perform very specific,
different jobs that contribute to the larger task. This process is called ____.
41.
_____ is most closely related to the division of labor within an organization.
42.
Coordination refers to the
43.
The procedures that link the various parts of the organization for the purpose of achieving
the organization's overall mission is known as
44.
Lawrence and Lorsch found that
45.
The _____ of a firm's structure is the starting point in understanding the organizational
issues such as reporting relationships, authority, and responsibility.
46.
The legitimate right to make decisions and to tell other people what to do is referred to as
____.
47.
Who selects the CEO of a corporation?
48.
Corporations have boards of directors elected by
49.
Several top executives of Burns Corporation are part of the corporation's board and are
called
50.
Corporate boards hire _____ directors to provide different information and perspectives
and to prevent big mistakes.
51.
The organizational pyramid composed of authority levels is commonly called the
8-69
52.
Which of the following is a job position found on the bottom tier of the organizational
pyramid?
53.
The oversight of the firm by its executive staff and board of directors is called corporate
____.
54.
Who among the following individuals belongs to the top managerial level?
55.
The three levels of the organizational hierarchy include
56.
The operational level of the organization includes
57.
Who among the following belongs to the middle managerial level?
58.
The number of subordinates who report directly to an executive or supervisor is called the
59.
Narrow spans of control build _____ organizations.
60.
A _____ span of control creates a flat organization.
61.
The optimal span of control should be wide when
62.
According to Napoleon Bonaparte, the optimal number of subordinates is ____.
63.
Derek assigned some of his authority and responsibility to Christine, a subordinate
employee. This practice is called
64.
_____ exists for an employee when his or her manager has an expectation that the job will
be performed and has the right to take corrective action if it is not.
65.
Which of the following statements is true about delegation?
66.
Spencer is an operations manager at Levant Corp. He has been put on a big project with a
tight deadline. Spencer distributes half the work to two other supervisors, taking care of
the bigger aspects of the project himself. This is an example of
67.
Julia, VP of operations, was looking for a new direction and asked Paulo to manage the
reorganization of the call center, even though he was less experienced than many of the
managers in that department. Paulo found that the other managers were not cooperative
in giving him access to their current procedures or ideas about new ones, and he felt
powerless to compel them. Julia most likely made the mistake of
68.
An organization in which lower-level managers make important decisions is a(n) _____
organization.
69.
In Valley Solutions, Inc., important decisions usually are made at the top. Valley Solutions
has a _____ organization.
70.
Integral Insurance has strictly defined job responsibilities and lines of communication. In
this formal atmosphere, approval for any changes to standing procedures must be made
by upper management. Here, the insurance firm has a
71.
Ideally, decision making should be done by the
