313. Eileen works in the human resources department of a corporation with several hundred
employees. Her main function is to advise and assist managers in other departments, such as
marketing and production, when they make staffing decisions. Eileen’s position would be
classified as a(n) ___________ position.
314. Joe, a production engineer at Freestone Tires, recently joined a team of specialists from
other areas, such as marketing and finance. His long-term assignment to this team has produced
several new products. Joe enjoys this work environment, in part because Freestone’s
management has given the team the freedom and flexibility to make decisions. A recent
development is the inclusion of
outsiders
from Freestone’s major distributors and suppliers on
the team. It appears that Joe’s team is a(n):
315. Julio is the owner of Celebration, Inc., a small party supply company. The company
provides tents, tables, chairs, and related paraphernalia for wedding, Bar Mitzvah, Bat Mitzvah,
graduation, birthday, and other celebratory events. As sales have increased, the organization has
hired more personnel and departmentalized to more efficiently handle purchasing, sales, service,
and accounting. Everyone is still responsible for achieving company goals. Upon seeing
Celebration’s organization chart, you agree it uses a _____________.
316. Barclay developed two interactive computer games. He didn’t do it entirely alone. Last
year he started a small company, and hired two programmers and a marketing graduate. He
considers himself a cutting-edge kind of guy and wants to position his company the same way.
He has solicited your advice as to how he should structure his organization as he moves forward,
and you suggest that he hire a few potential customers to join his team of employees as product
testers. And, you suggest, maybe he should solicit globally. You are suggesting to Barclay that he
put together a _________.
317. Chang is a project manager at Paradox Industries. He is able to borrow specialists from
the organization on a regular basis to assist in major projects. After the project ends, the
specialists return to their functional units to await new assignments. Paradox Industries utilizes
a:
318. _____________ is using communications technology and other means to link organizations
and allow them to work together on common objectives.
319. Which of the following describes an environment in which data is instantly available via
the Internet to organizational partners?
320. Which term describes a company being so open to other companies working with it that
electronic information is shared as if the companies were one?
321. Which of the following describes a temporary networked organization made up of
replaceable firms that join and leave as needed?
322. The process of rating an organization’s practices, processes, and products against the
best of the world is known as:
323. Which of the following describes the activity of a firm that assigns specific functions,
such as accounting or legal work, to other organizations rather than performing these functions
themselves?
324. _____________ refers to companies headquartered abroad who elect to bring production
and manufacturing to domestic subsidiaries.
325. __________ refer to those functions that an organization does as well as, or better than,
any other organization in the world.
326. Young people today are often called __________ because they have never known life
without the Internet.
327. Which of the following are common responses of employees when faced with change?
328. Which of the following describes the redesigning of an organization so that it can more
effectively and efficiently serve its customers?
329. An organization that has contact people at the top and the chief executive officer at the
bottom is known as a(n):
330. Empowering employees to better serve customers requires __________ front-line
employees.
331. _________ is the term used to describe those functions that a firm can do as well or better
than others. It performs these functions in-house, rather than outsourcing.
332. In today’s competitive environment, cost containment is extremely important to survival.
Which of the following increases efficiency in the production and distribution of goods?
333. Which of the following statements best describes the evolution of organization design?
334. Companies benefit today from interfirm cooperation. One of the ways they cooperate is
through networking. Another way is by seeking technological knowledge and learning new
processes from exemplary firms sometimes outside their own industries. We call this:
335. One of the most difficult management challenges today is managing change. This is
because:
336. In an inverted organization, the job of management is to:
337. For an inverted organization to be effective, it requires:
338. According to the
Spotlight on Small Business
box titled “Cutting Back While Cutting
Costs,” overseas outsourcing is ________________.
339. Independence Electronics prides itself as a world-class producer of components used in
CD and DVD players. The outstanding performance of the production department indicates that
this activity is one of the firm’s:
340. Excite Enterprises, a corporation of amusement parks, uses an accounting firm to handle
the payroll and tax functions for the company. Using the services of another firm in this manner is
an example of:
341. Global Cash Solutions hired 500 workers to build ATM machines and self-service check-
2018. In the past, these machines were built in Hungary, China, and Brazil. Both shipping costs
and quality control were cited as the reasons these companies have elected to change
production strategy to ____________.
342. Bull’s-Eye, a regional discount retailer, carefully watches and compares its operations
with the operations of its closest rivals. This firm does:
343. HairTrend, a cosmetology trade publication, utilizes the resources of other organizations
as needed. Business relationships are temporary and flexible. HairTrend is a networked
organization made up of replaceable firms that join the network and leave it as needed. This
unique organization is an example of: