294. Management at Hottie Potatee, a nationwide potato bar chain, believes that its
customers value a predictable and consistent level of service and quality. When customers stop
at one of its potato bar chain restaurants anywhere in the United States, they should know what
to expect in terms of menu, price and quality. In order to maintain this consistency, Hottie
Potatee adopted a(n) ______ structure.
295. A ____________ organization is characterized by direct two-way lines of responsibility,
authority, and communication running from the top to the bottom of the organization, with all
people reporting to only one supervisor.