6. {911 Phone Calls Narrative} If no calls are currently being processed, what is the probability that the
desk employee can take four minutes break without being interrupted?
Classified Department Phone Calls
A classified department receives an average of 10 telephone calls each afternoon between 2 and 4 P.M.
The calls occur randomly and independently of one another.
7. {Classified Department Phone Calls Narrative} Find the probability that the department will receive
13 calls between 2 and 4 P.M. on a particular afternoon.
8. {Classified Department Phone Calls Narrative} Find the probability that the department will receive
seven calls between 2 and 3 P.M. on a particular afternoon.
9. {Classified Department Phone Calls Narrative} Find the probability that the department will receive at
least five calls between 2 and 4 P.M. on a particular afternoon.
Post office