Managing Quality: Integrating the Supply Chain, 6e (Foster)
Chapter 7 Quality and Innovation in Product and Process Design
1) What is the first step in the product development process?
A) project customer needs
B) generate product ideas
C) process technology selection
D) manufacturing system design
E) marketing plan design
2) During the ________ stage of the project development process, external and internal sources
brainstorm new concepts.
A) product marketing and supply chain preparation
B) technology development for process selection
C) customer future needs projection
D) product idea generation
E) technology selection for product development
3) Which of the following is an internal source for product ideas?
A) management
B) industry experts
C) competitors
D) inventors
E) customers
4) Which of the following is an external source for product ideas?
A) marketing
B) employee suggestions
C) research and development
D) management
E) industry experts
5) R&D-generated ideas can be differentiated from marketing-generated ideas in that the latter
________.
A) tend to be risky
B) are less aligned with customer needs
C) build on existing designs
D) tend to be groundbreaking
E) tend to be technologically innovative
6) During ________ stage of the product development process, preliminary work can be
performed to identify key quality characteristics and potential for variability with each of the
different materials.
A) product marketing and supply chain preparation
B) technology selection for product development
C) technology development for process selection
D) final product definition
E) manufacturing system design
7) The ________ stage of the product development process often requires the design of after-
sales processes such as maintenance, warranties, and repair processes that occur after the
customer owns the product.
A) final product definition
B) product design and evaluation
C) manufacturing system design
D) technology selection for product development
E) product marketing and supply chain preparation
8) The ________ stage of the product development process requires definition of the product
architecture, the design, production, testing of subassemblies, and testing of the system for
production.
A) manufacturing system design
B) final product definition
C) product design and evaluation
D) technology development for process selection
E) technology selection for product development
9) In the product development process, the acronym PDS stands for ________.
A) Product Development System
B) Product Distribution System
C) Product Design and Selection
D) Product Design Specification
E) Product Definition and Specification
10) The ________ stage of the product development process involves the selection of the process
technologies that will result in a low-cost, high-quality product.
A) final product definition
B) technology selection for product development
C) technology development for process selection
D) product design and evaluation
E) manufacturing system design
11) What is the final step in the product development process?
A) project customer needs
B) manufacture, delivery, and use
C) final product definition
D) product evaluation
E) manufacturing system design
12) ________ is used to develop a computer-compatible mathematical description of a part.
A) Geometric modeling
B) Engineering analysis
C) Multilevel prototyping
D) Process modeling
E) Concurrent engineering
13) ________ involves the usage of heat-transfer calculations, stress calculations, or differential
equations to determine the dynamic behavior of the system being designed.
A) Process modeling
B) Geometric modeling
C) Concurrent engineering
D) Engineering analysis
E) Multilevel prototyping
14) Examining a design to see if different components in a product occupy the same space is
called ________.
A) process evaluation
B) design analysis
C) interference checking
D) multilevel evaluation
E) product testing
15) The ________ component of a CAD system allows for the cataloging and standardization of
parts and components for complex products.
A) group technology
B) geometric modeling
C) multilevel prototyping
D) product testing
E) concurrent engineering
16) ________ refers to the performance of all the design process steps simultaneously.
A) Just-in-time engineering
B) Lean engineering
C) Concurrent engineering
D) Reengineering
E) Reverse engineering
17) ________ refers to the differences in products that are produced and marketed by a single
firm at any given time.
A) Change
B) Criticality
C) Nonuniformity
D) Variety
E) Differentiation
18) ________ is the magnitude of the differences in a product when measured at two different
times.
A) Criticality
B) Variety
C) Differentiation
D) Nonuniformity
E) Change
19) ________ products are new products using similar technologies that can coexist in a family
of products.
A) Contiguous
B) Complementary
C) Differentiated
D) Concurrent
E) Variable
20) ________ means to design products so that they are cost-effective and simple to build.
A) Design for maintenance
B) Design for control
C) Design for reliability
D) Design for engineering
E) Design for manufacture
21) ________ means standardizing parts, modularizing, and using as few parts as possible in a
design.
A) Designing for engineering
B) Designing for reliability
C) Designing for manufacture
D) Designing for simplicity
E) Designing for control
22) Over-the-wall syndrome refers to the difficulties that arise when ________.
A) different types of engineers work in totally different departments
B) firms integrate financial, planning, and control systems into a single architecture
C) translating customer requirements into functional design
D) environmental issues become key considerations for companies designing products
E) the design products become complicated to build
23) ________ systems are used to integrate financial, planning, and control systems into a single
architecture.
A) Product data management
B) Enterprise resource planning
C) Computer-aided design
D) Business process management
E) Information technology management
24) Teams comprised of people from various disciplines are a primary component of ________,
which involves product and process design steps occurring simultaneously.
A) enterprise resource planning
B) reverse engineering
C) systems engineering
D) concurrent engineering
E) design for manufacture
25) Layering is performed during ________ by overlaying the geometric images of the final
shape of a part over the image of a rough casting.
A) design review
B) geometric modeling
C) inference checking
D) engineering analysis
E) computer aided inspection
26) Product idea generation is the first step in the project development process.
27) The primary source for external product ideas is research and development.
28) Industry experts are external sources for product ideas.
29) Marketing-generated ideas tend to be groundbreaking, risky, and technologically innovative
as compared to R&D-generated ideas.
30) R&D-generated ideas tend to be more incremental, or built upon existing designs, and are
better aligned with customer needs than marketing-generated ideas.
31) Technology development for process selection involves identifying key quality
characteristics and potential for variability with each of the different materials.
32) Manufacturing system design is the selection of the process technologies that will result in a
low-cost, high-quality product.
33) Geometric modeling is used to develop a hand-drawn mathematical description of a part.
34) Examining a design to see if different components in a product occupy the same space is
called interference checking.
35) Automated drafting results in the creation of a final drawing of the designed product and its
components.
36) The multilevel prototyping component of the CAD system allows for the cataloging and
standardization of parts and components for complex products.
37) Computer-aided inspection is performed by infrared and noncontact sensors.
38) Reengineering refers to the performance of all the design process steps simultaneously.
39) Concurrent engineering leads to increased interaction with the customer.
40) As product life cycles become longer, product variety and change become much more
important to a successful competitor.
41) Variety refers to the differences in products that are produced and marketed by a single firm
at any given time.
42) Change is the magnitude of the differences in a product when measured at two different
times.
43) Complementary products are new products using different technologies that can coexist in a
family of products.
44) Design for manufacture means to design products so that they are cost-effective and simple
to build.
45) The over-the-wall syndrome refers to design difficulties and increased design cycle times
due to organizational problems.
46) The over-the-wall syndrome is demonstrated by looking at the design process sequentially.
47) Design for manufacture methods are designed to radically increase cycle times.
48) Enterprise resource planning systems are used to integrate financial, planning, and control
systems into a single architecture.
49) State the nine phases of a product development process.
50) What are multiuser CAD systems?
51) Explain the use of CAD systems in geometric design and engineering analysis.
52) Define interference checking with an example.