Management Chapter 7 Functional Quality explanation 34 Consists Group Logically Related

subject Type Homework Help
subject Pages 9
subject Words 2108
subject Authors George Schell, Raymond McLeod

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Exam
Name___________________________________
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1)
Which phase is not part of the RAD life cycle?
1)
A)
analysis
B)
user design
C)
construction
D)
requirements planning
2)
In a data flow diagram, which symbol does not represent a process?
2)
A)
open-ended rectangle
B)
circle
C)
horizontal rectangle
D)
upright rectangle with rounded corners
3)
Which phase of the systems approach prepares the problem solver by providing a systems
orientation?
3)
A)
problem effort
B)
solution effort
C)
preparation effort
D)
definition effort
4)
Which of the following is not an attraction to prototyping?
4)
A)
Implementation is much easier because the user knows what to expect.
B)
The developer can do a better job of determining user’s needs.
C)
The production system is complete when the prototype is complete.
D)
Communications between the developer and user are improved.
1
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5)
The stage of phased development that is not iterative is:
5)
A)
design.
B)
user review.
C)
preliminary investigation.
D)
analysis.
6)
Which of the following is not a stage of the traditional SDLC?
6)
A)
analysis
B)
implementation
C)
evaluation
D)
planning
7)
Which methodology most closely resembles a waterfall?
7)
A)
prototyping
B)
RAD
C)
traditional SDLC
D)
phased development
8)
During which level of the systems analysis is it determined that the problem exists within the
physical system?
8)
A)
Element Six — Evaluate the Transformation Processes
B)
Element Five — Evaluate the Inputs and the Input Resources
C)
Element Seven — Evaluate the Output Resources
D)
Element Four — Evaluate the Information Processor
9)
The management theorist that identified three ways that managers go about selecting the best
alternative was:
9)
A)
John Dewey.
B)
James Martin.
C)
Henry Mintzberg.
D)
Henri Fayol.
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10)
The methodology that was intended to produce systems quickly without sacrificing quality is
referred to as:
10)
A)
the traditional systems development lifecycle.
B)
prototyping.
C)
rapid application development.
D)
phased development.
11)
During which level of the systems analysis is it determined that inefficient procedures and
practices might be causing difficulties in transforming the inputs into outputs?
11)
A)
Element Two — Compare System Outputs with Standards
B)
Element Six — Evaluate the Transformation Processes
C)
Element Four — Evaluate the Information Processor
D)
Element Seven — Evaluate the Output Resources
12)
Which organizational unit is not dedicated to facilitating resource flows?
12)
A)
information systems
B)
human resources
C)
finance
D)
marketing
13)
The term that is used to describe the hierarchy of diagrams to document a system is called:
13)
A)
leveled DFD.
B)
context diagram.
C)
Figure 0 diagram.
D)
Figure n diagram.
3
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14)
An integrated set of strategies, methodologies, and tools that exists within information engineering
is:
14)
A)
rapid application development.
B)
prototyping.
C)
business process reengineering.
D)
phased development.
15)
Which of the following data flow diagram symbols can represent a terminator?
15)
A)
data storage
B)
data flows
C)
processes
D)
environmental elements
16)
During which stage of phased development is project and system feasibility evaluated?
16)
A)
preliminary construction
B)
preliminary investigation
C)
analysis
D)
final construction
17)
Which BPR process is the complete redesign of a system with the objective of changing its
functionality?
17)
A)
information engineering
B)
reverse engineering
C)
reengineering
D)
restructuring
18)
Which feature of phased development was taken from prototyping?
18)
A)
the iterative solicitation of user feedback
B)
the logical sequence of stages
C)
the idea that user involvement includes participation in development
D)
applying business area analysis
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19)
When the mental process of a single manager selects the best alternative, he/she is using:
19)
A)
bargaining.
B)
analysis.
C)
judgment.
D)
guesswork.
20)
Which of the following is not a stage in developing a requirements prototype?
20)
A)
Identify user needs.
B)
Use the prototype.
C)
Determine if the prototype is acceptable.
D)
Develop a prototype.
21)
At which step in the definition effort does the manager study the position of the system in relation
to its environment?
21)
A)
Identify the firm’s subsystems.
B)
Recognize the environmental system.
C)
Analyze system parts in a certain sequence.
D)
Proceed from a system to a subsystem level.
22)
Which project management mechanism is a horizontal bar chart that includes a bar for each task to
be performed?
22)
A)
Gantt chart
B)
CPM diagram
C)
Excel spreadsheet
D)
PERT chart
23)
Which of the following is not a potential pitfall of prototyping?
23)
A)
The computer-human interface provided by certain prototyping tools may not reflect good
design techniques.
B)
The user plays a more active role in system development.
C)
The shortcuts produce a “quick and dirty” effort.
D)
The user may have unrealistic expectations regarding the production system.
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24)
Which BPR process had its origin in business intelligence?
24)
A)
restructuring
B)
information engineering
C)
reengineering
D)
reverse engineering
25)
The BPR process that is the transformation of a system into another form without changing its
functionality is:
25)
A)
reengineering.
B)
restructuring.
C)
information engineering.
D)
reverse engineering.
26)
When the process of the SDLC is followed while BPR is engaged, it is referred to as:
26)
A)
restructuring.
B)
backward engineering.
C)
reengineering.
D)
forward engineering.
27)
Which statement is false regarding the MIS steering committee?
27)
A)
The task of the committee is to carry out the overall strategy that is established by the
executive committee.
B)
The committee resolves conflicts that arise concerning priorities for computer use.
C)
The committee establishes policies that ensure computer support for achieving the strategic
objectives of the firm.
D)
The committee disbands at the completion of the project.
28)
Which of the following is not one of the judgments John Dewey used in adequately resolving a
controversy?
28)
A)
Analyze the controversy.
B)
Recognize the controversy.
C)
Weigh alternative claims.
D)
Form a judgment.
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29)
During which stage of phased development does training occur?
29)
A)
preliminary construction
B)
final construction
C)
system test and installation
D)
design
30)
Which of the following is not a stage in developing an evolutionary prototype?
30)
A)
Develop a prototype.
B)
Code the operational system.
C)
Use the prototype.
D)
Identify user needs.
SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.
31)
A ________ is a condition or event that is harmful or potentially harmful or beneficial or
potentially beneficial to the firm.
31)
32)
A ________ is a graphic representation of a system that uses four symbol shapes to
illustrate how data flows through interconnected processes.
32)
33)
________ is a measure of what the system does.
33)
34)
A ________ consists of a group of logically related data elements that travel from one point
or process to another.
34)
35)
A ________ is a signal that things are going better or worse than planned.
35)
36)
A ________ is a drawing that identifies activities and links them with arrows to
show the sequence in which they are to be performed.
36)
37)
The term ________ is used to describe the entire firm.
37)
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38)
The ________ of a system is defined as the job that it performs.
38)
39)
A ________ is something that transforms input into output.
39)
40)
A ________ is a horizontal bar chart that includes a bar for each task to be performed.
40)
41)
A ________ includes all of the persons who participate in the development of an
information system.
41)
42)
________ prepares the problem solver by providing a systems orientation.
42)
43)
In DFD terminology, a ________ is a repository of data.
43)
44)
A ________ is a condition that is produced by the problem and is usually more obvious
than the root cause of the problem.
44)
45)
The ________ positions the system in an environmental context.
45)
TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false.
46)
When management is evaluated during the definition effort, the organizational structure is also
evaluated.
46)
47)
A requirements prototype is developed as a way to define the functional requirements of the new
system when the users are unable to articulate exactly what they want.
47)
48)
A use case is a narrative description in paragraph format that occurs between a primary and
secondary system.
48)
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49)
A methodology is a process of solving a problem.
49)
50)
Business process redesign has also been called reengineering.
50)
51)
One of the potential pitfalls of prototyping is that the user plays a more active role in system
development.
51)
52)
An advantage of having an MIS steering committee is that the computer will be used to support
users throughout the firm.
52)
53)
The traditional systems development life cycle is often referred to as the waterfall approach.
53)
54)
A problem is always a condition or event that is harmful or potentially harmful to the firm.
54)
55)
A project team includes all of the persons who participate in the development of an information
system.
55)
56)
The definition effort phase is usually stimulated by a problem trigger.
56)
57)
John Dewey is credited for originating a systematic problem-solving process.
57)
58)
A substitute for the Gantt chart is a PERT chart.
58)
59)
A prototype is a version of a potential system that provides developers and potential users with an
exact replica of how the system in its completed form will function.
59)
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60)
A data flow consists of a group of logically related data elements that travel from one point or
process to another.
60)
61)
The definition effort phase involves identifying alternative solutions, evaluating them, and
selecting the one that appears best.
61)
62)
Reverse engineering does not change the functionality of a system.
62)
63)
The phased development methodology is a combination of the traditional SDLC, prototyping, and
RAD.
63)
64)
The last phase of the RAD life cycle is evaluation.
64)
65)
A data flow diagram is a graphic representation of a system that uses four symbol shapes to
illustrate how data flows through interconnected processes.
65)
66)
All alternative solutions must be evaluated using the same evaluation criteria.
66)
67)
Technical quality is a measure of what a system does, while functional quality is a measure of how
it does it.
67)
68)
RAD is an integrated set of strategies, methodologies, and tools that exists within an overall
framework called information science.
68)
69)
The systems approach involves a series of steps broken into four phases.
69)
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70)
A prototyping toolkit includes separate software systems, such as electronic spreadsheets or
database management systems, each capable of producing a portion of the desired system features.
70)
71)
During the phased development methodology the preliminary investigation and analysis stages
may be repeated several times.
71)
72)
Reverse engineering changes the functionality of a system.
72)
73)
A Figure 0 diagram documents a single process of a DFD in a greater amount of detail.
73)
74)
Evaluation criteria measures how well an alternative would solve the problem.
74)
75)
When drawing a context diagram, only one process symbol is drawn.
75)
ESSAY. Write your answer in the space provided or on a separate sheet of paper.
76)
Why do users and developers like prototyping?
77)
What are the stages of the phased development methodology?
78)
How do managers go about selecting the best alternative?
79)
What is the basis for project management and how can this be illustrated?
80)
List the five steps involved in the solution effort of the systems approach.

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