Chapter 07 – Work Design and Measurement
60. Process chart symbols don’t include ________.
61. Which of the following most closely describes job enlargement?
Chapter 07 – Work Design and Measurement
62. A behavioral approach to job design which increases responsibility for planning and
coordinating tasks is job:
63. Which of the following concerns is not one that job designers focus on?
Chapter 07 – Work Design and Measurement
64. Which of the following is not a potential benefit of the use of self-directed teams?
65. A SIMO chart includes:
Chapter 07 – Work Design and Measurement
66. Determining the number of cycles to observe is an element of ________.
67. The chart used to review the overall sequence of an operation by focusing on either the
movements of the operator or materials is called a _________.
Chapter 07 – Work Design and Measurement
68. The methods analysis chart which describes the overall sequence of operations,
transportation, storage, delays, and inspection is a:
69. The symbols for operation, storage, transportation, inspection, and delay would usually be
found on which type of chart?
Chapter 07 – Work Design and Measurement
70. The chart used to focus on busy and idle portions of a work cycle is a:
71. The methods analysis chart which describes the portions of a work cycle during which an
operator and equipment are busy or idle is a:
Chapter 07 – Work Design and Measurement
72. In methods analysis, a “therblig” is a:
73. The methods analysis chart which describes the movements of both hands at the same
time is a:
Chapter 07 – Work Design and Measurement
74. One form of long term team that is increasingly being used, especially in lean production
settings, is:
75. In a stopwatch time study, the number of cycles that must be timed is a function of:
Chapter 07 – Work Design and Measurement
76. What is the effect of an increase in the desired confidence level on the number of
observations necessary in a time study?
77. In a stopwatch time study, the average time it takes a given worker to perform a task a
certain number of times is the:
Chapter 07 – Work Design and Measurement
78. Which is not a requirement for an effective team?
79. A job had an observed cycle time of four minutes, a performance rating of 80 percent, and
an allowance factor that was 20 percent of job time. Normal time for the job in minutes is:
Chapter 07 – Work Design and Measurement
80. When performing a time study, the analyst converts the observed time into the time an
“average” worker would require working at an acceptable pace by using which of the
following?
81. In stopwatch time study, adjusting the normal time by an allowance factor for normal
delays and interruptions results in the:
Chapter 07 – Work Design and Measurement
82. A job had an observed time of 10 minutes, a performance rating of .90, and an allowance
factor of 20 percent of job time. Twenty-five cycles were timed. Standard time for the job in
minutes is:
83. A job has a normal time of 12 minutes, a performance rating of .80, and an allowance
factor of 20 percent of job time. The standard time for this job in minutes is:
Chapter 07 – Work Design and Measurement
84. Standard times derived from a firm’s historical data are known as:
85. Allowance percentages normally would not include:
Chapter 07 – Work Design and Measurement
86. A technique for estimating the proportion of time a worker spends on various activities is:
87. The technique which can be used to estimate the percentage of time a worker or piece of
equipment is idle is known as:
Chapter 07 – Work Design and Measurement
88. Which sample proportion will require the largest number of work sampling observations?
89. What will be the effect on sample size in work sampling of increasing the permissible
maximum error?
Chapter 07 – Work Design and Measurement
90. In work sampling, observations should be taken:
91. Which of the following is not an advantage of work sampling compared to stopwatch time
study?
Chapter 07 – Work Design and Measurement
92. Which of the following is not characteristic of time-based compensation plans?
93. Which of the following statements should not characterize an operations strategy toward
Chapter 07 – Work Design and Measurement
94. The design of work systems involves:
95. Methods analysis and motion study techniques develop which aspect of jobs?
Chapter 07 – Work Design and Measurement
96. A disadvantage of teams is:
97. An analyst has observed 28 work cycles, for which the average cycle time was five
minutes and the performance rating was 1.05. Allowances for the department are 25 percent
of job time. What standard time is appropriate for this job?
Chapter 07 – Work Design and Measurement
98. A time study of a job produced the following: average cycle time = 1.5 minutes,
performance rating = 1.15. Allowances are 18 percent of the work day (480 minutes).
Determine the standard time for this job.
99. What number of observations would be required in a time study in order to obtain a 95
percent confidence that the average time observed was no more than 0.6 minutes from the true
mean, assuming a standard deviation of cycle time of 1.8 minutes?