Chapter 06: Employee Selection
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41. A particular candidate demonstrated a lack of knowledge and skills in a particular area. However, the hiring manager
was impressed by the candidate’s motivation and interests, and was leaning towards hiring this person anyway. In this
situation, the manager was more influenced by “can-do” factors than by “will-do” factors in making a hiring decision.
42. BluTech needs to administer a battery of tests to applicants to determine their suitability. In order to properly score
those tests, BluTech administered them to current employees in order to create a benchmark against which to compare the
candidates’ scores. This is an example of cross-validation.
43. Measures of general intelligence, such as IQ tests, are not generally regarded as good predictors of job performance
across a variety of jobs.
44. Extroversion refers to the degree to which someone is insightful, creative, artistic, and curious.
45. While aptitude is important, Ken, a hiring manager, is equally interested in candidates’ agreeableness, extroversion,
and openness to experience. He can collect this information by having candidates take personality tests.
46. Malia’s test results indicate that she is trusting, amiable, cooperative, and flexible. This shows that Malia has a high
level of conscientiousness.
47. Openness to experience refers to the degree to which someone is insightful, creative, artistic, and curious.
48. Personality tests can inadvertently discriminate against individuals who would otherwise perform effectively.