111.
MBO works by objectives moving through the organization; that is, top managers set
general organizational objectives, which are translated into divisional objectives, which are
translated into departmental objectives. The hierarchy ends in individual objectives set by
each employee. This is an example of MBO working as objectives ______ through the
organization.
112.
When utilizing SMART goals or MBO, deadlines can help you keep your eye on the ______
while simultaneously paying attention to _____.
113.
To ensure that plans are moving in the right direction, managers can use the ______.
114.
The planning/control cycle has two planning steps: _____.
115.
Alicia, a district manager for a global retailer, is traveling to different stores in her district
to discuss with store managers how to increase profitability for the rest of the fiscal year.
What is Alicia doing?
116.
John, the owner of a lawn care service, likes to meet with his employees six months after
their yearly evaluation to discuss how they are progressing on suggestions on and plans to
improve their yearly job evaluation. At this point, by comparing the six-month results with
the past evaluation, John is in the ______ steps of the planning/control cycle.
5-119
117.
The planning/control cycle has two control steps: (1) control the direction by comparing
results with the plan and (2) control the direction by taking corrective action in two ways—
namely by _____.
Essay Questions
118.
Discuss the textbook suggestions on ways of writing out and achieving your biggest goals.
Give an example or two of the suggestions provided.
119.
Summarize a business model.
120.
Summarize strategic management.
121.
Discuss how every organization has a mission and a vision, and how a company’s
approach to planning and its mission becomes translated into action plans.
122.
Contrast strategic, tactical, and operational planning.
5-124
123.
Tasty Sandwiches trains its employees to always put the sandwich condiments on the
sandwich in the same order. Also, Tasty Sandwiches is known for treating its employees
well and enjoys some of the lowest employee turnover in the industry. As a result, it is one
of three companies being featured in a 20-minute piece on a national newscast to discuss
this honor. Identify the types of standing plans and single-use plans. Discuss how Tasty
Sandwiches might apply a standing plan and a single-use plan. Include examples in your
response.
124.
Summarize SMART goals. Give examples of each of the five qualities of a SMART goal.
125.
Summarize management by objectives. Describe the three types of objectives used in
MBO and give examples of each type.
126.
Discuss the four-step process of MBO.
127.
Professor Jones, a business teacher, meets with his students mid-quarter to give out
midterm reports and discuss with students how to improve their grade for the remainder
of term. Also, he likes to meet with his students each week after midterm to discuss how
they are progressing on suggestions related to the midterm reports. Discuss how
Professor Jones is using the planning control steps of the planning/control cycle with his
students.