Chapter 05 Values, Ethics, and Character Answer Key
True / False Questions
1.
(p. 151)
Leaders ultimately must be judged on the basis of a framework of values, not just in terms
of their effectiveness.
2.
(p. 152)
Leaders who make Theory Y assumptions are optimistic and believe workers are self-
motivated.
3.
(p. 154)
Gen Xers tend to be more committed to a specific organization than to their vocation
because job security is a high priority.
4.
(p. 154)
Baby Boomers came of age during the Great Depression and World War II.
5.
(p. 154)
Being helpful, honest, and logical are examples of terminal values.
6.
(p. 154)
Instrumental values refer to modes of behavior, and terminal values refer to desired end
states.
7.
(p. 155)
Millennials tend to share an optimism that is most likely the result of having very devoted
parents.
8.
(p. 156)
Significant research supports the common belief that a generational gap in values exists in
the U.S.
Type: Knowledge
9.
(p. 157)
Type: Knowledge
Moral reasoning is a process one uses to make an ethical decision and does not
necessarily refer to personal morality.
Type: Knowledge
10.
(p. 158-
The concept of the Golden Rule is similar to ends-based thinking.
11.
(p. 157)
Type: Knowledge
According to the dual-process theory, moral judgments that deal primarily with rights and
duties are made by automatic emotional responses.
12.
(p. 158)
Type: Knowledge
Ends-based thinking stems from the idea that right and wrong are best determined by
considering personal feelings.
13.
(p. 160)
In-group favoritism occurs when people overrate the quality of their work or the extent of
their group contributions.
14.
(p. 164)
Distortion of consequences occurs when people minimize the harm caused by their
immoral behavior.
15.
(p. 162)
One’s ability to reason about hypothetical moral issues is an assurance that one will act
morally.
16.
(p. 163)
Moral justification means that an action a person takes is moral and ethical.
17.
(p. 167)
The study of authentic leadership has gained momentum recently because of the belief
that enhancing self-awareness can help people in organizations find more meaning and
connection at work.
18.
(p. 168)
Servant leadership puts the emphasis upon listening effectively to others.
19.
(p. 170)
Values tend to play a very small role in conflicts between groups.
20.
(p. 175)
According to principle-centered leadership, certain organizational alignments are more
likely than others to reinforce ethical behavior.
Multiple Choice Questions
21.
(p. 151)
What are the four qualities of leadership that engender trust according to Bennis and
Goldsmith?
22.
(p. 151)
Leaders who pull people together on the basis of shared beliefs and a common sense of
organizational purpose and belonging are most likely exhibiting:
23.
(p. 151)
Which of the following best describes ethics?
24.
(p. 151-
152)
A manager with a _____ orientation will most likely rely on coercive methods to motivate
workers such as punishments and threats.
25.
(p. 152)
Theory Y reflects a view that most people:
26.
(p. 152)
Values are most likely:
27.
(p. 154)
In general, members of the Veteran generation:
28.
(p. 154)
In general, members of the Baby Boomer generation:
29.
(p. 154)
Which generation of workers tends to be technologically savvy, independent, and skeptical
of institutions and hierarchy?
30.
(p. 155)
Which term refers to the generation of workers born after 1982?
31.
(p. 155)
Gen Xers have a tendency to define leadership as:
32.
(p. 158)
A doctor learns that a patient has a highly contagious disease that poses a threat to the
entire metropolitan area. However, the doctor is uncertain about sharing the information
with city officials because of patient privacy concerns. Which ethical dilemma does the
doctor most likely face?
33.
(p. 158)
Ends-based thinking is best characterized as:
34.
(p. 163)
Terrorists may call themselves “freedom fighters,” and firing someone may be referred to
as “letting him go.” These are both examples of:
35.
(p. 163)
_____ involves reinterpreting otherwise immoral behavior in terms of a higher purpose.
36.
(p. 164)
Which of the following best describes attribution of blame?
37.
(p. 167)
An authentic leader will most likely:
38.
(p. 169)
What is the main criticism of servant leadership?