Chapter 4: Ethics and Social Responsibility
TRUE/FALSE
1. Ethics is the set of moral principles or values that defines right and wrong for a person or group.
2. Under the U.S. Sentencing Commission Guidelines, companies can be prosecuted and punished for the
illegal or unethical actions of employees, even if management didn’t know about the unethical
behavior.
3. The stakeholder model holds that the only social responsibility that businesses have is to maximize
profits.
4. The categories of social responsibility for a company are economic, legal, ethical, and discretionary
MULTIPLE CHOICE
1. Workplace deviance can be categorized by how deviant the behavior is and:
a.
how the behavior was motivated
b.
where the motivation occurred
c.
the target of the deviant behavior
d.
the intent of the violator
e.
organizational norms
2. The __________ determined that companies can be prosecuted and punished for the illegal or
unethical actions of employees, even if management didn’t know about the unethical behavior.
a.
U.S. Sentencing Commission Guidelines
b.
U.S. Supreme Court
c.
U.S. Department of Labor
d.
U.S. Equal Employment Opportunity Commission
e.
Federal Trade Commission
3. According to Kohlberg’s model of moral development, people at the __________ make decisions that
conform to societal expectations.
a.
unconventional level
b.
preconventional level
c.
conventional level
d.
postconventional level
e.
amoral level
4. What is the term used to describe the degree of concern people have about an ethical issue?
a.
Ethical intensity
b.
Social consensus
c.
Temporal immediacy
d.
Magnitude of consequences
e.
Ethical valence
5. Traditional college students who think about their parents’ and grandparents’ reactions to their
decisions before putting the decision into action are more than likely operating according to which
principle of ethical decision making?
a.
the principle of long-term self-interest
b.
the principle of utilitarian requirements
c.
the principle of distributive justice
d.
the principle of community injunctions
e.
the principle of personal virtue
6. What is social responsibility?
a.
a business’s obligation to pursue policies, make decisions, and take actions that benefit
society
b.
a business tactic used to create relationship bonds with customers
c.
what companies are obliged legally to do to protect their external environments
d.
a business’s responsibility to its shareholders
e.
the fact businesses are responsible for monitoring their social environments so they can
satisfy the needs of their customers
7. Which of the following is NOT an example of a stakeholder group that an organization must satisfy to
assure long-term survival?
a.
investors
b.
customers
c.
the media
d.
employees
e.
governments