10. Mission statement is a simple statement of the basic purpose or reason for the business to
exist and its activities.
11. Corporate strategy establishes how diversified the firm is to become and in what domains that
diversification will occur.
12. Business-level strategies are the strategies of the different departments, such as accounting,
engineering, and marketing, that act in support of the given functional strategy.
13. A value-chain analysis breaks the firm’s activities into primary activities and support activities.
14. Support activities are the major categories of activities that must take place in a firm to actually
produce its products and services.
15. The principal means by which a firm changes its portfolio of businesses is through alliances.
16. On the whole, mergers and acquisitions have a poor record of performance.
17. The total package of products that complement each other is typically referred to as a product class.
18. If a firm with market power lowers prices, other smaller firms are forced to do the same.
19. The most valuable asset of a firm is values.