4 Key
1.
(p. 130)
Software is considered the variable part of the computer, whereas the hardware is considered
the invariable part.
2.
(p. 130)
Unlike hardware, which has several categories, software has only one categorycomputer
applications.
3.
(p. 130)
General purpose application programs perform common information processing jobs for end
users.
4.
(p. 130)
COTS software is custom, off-the-shelf software that is purchased and then modified to meet
the needs of the customer.
5.
(p. 132
133)
The specifications and functionality of custom software are controlled or retained by the
developing organization.
6.
(p. 133)
System software are programs that manage and support the operation of computer systems
and networks.
7.
(p. 133)
An accounting program is an example of application-specific software.
8.
(p. 133)
According to the text, operating systems are a type of general purpose application program.
9.
(p. 135)
One of the biggest advantages offered by software suites is that all the programs within the
suite use a similar graphical user interface (GUI). This gives them the same look and feel, and
makes them easier to learn and use.
10.
(p. 135)
Although Microsoft Office has a large share of the software suite market, Lotus, Corel, and
Sun all offer competing productivity suites.
11.
(p. 136)
Web browsers are the key software interface used to point and click through the hyperlinked
resources of the Internet, as well as corporate intranets and extranets.
12.
(p. 136)
Web browsers are becoming the universal software platform from which end users launch into
information searches, multimedia file transfer, discussion groups, and many other Internet,
intranet, and extranet applications.
13.
(p. 137)
Instant messaging is quite popular in today’s society, outside of the workplace. It is not yet
being used in the business environment.
14.
(p. 137)
A weblog is a website on which a company advertises its products in a very brief, yet
commercial way.
15.
(p. 137
138)
Blogs are online diaries from a particular point of view. They are personal in origin, not
commercial.
16.
(p. 138)
Some powerful word processing packages have built-in capabilities that end users can use to
convert documents to HTML format for publication as web pages.
17.
(p. 139
140)
When a spreadsheet is used to answer “what if” questions, the user must reenter the values
and formulas into the cells in order to see the impact of the changes.
18.
(p. 140)
Presentation graphics packages help end users design and manage computer-generated slide
shows that can contain text, graphics, and multimedia displays.
19.
(p. 140)
Presentation graphics packages have gotten more powerful in recent years, but not even the
top-end packages enable end users to publish to the World Wide Web.
20.
(p. 141)
A personal information manager helps users store, organize, and retrieve information about
customers and prospects, and schedule and manage appointments.
21.
(p. 143)
Web sites built with collaborative development tools can integrate a wide variety of individual
applications in order to increase team productivity. However, they do little to improve individual
productivity.
22.
(p. 143)
A number of large and fast-growing companies are turning to application service providers
instead of developing or purchasing the application software they need to run their
businesses.
23.
(p. 143)
Application service providers rely on the Internet to provide their services to customers.
24.
(p. 143)
A company without enterprise resource planning expertise can call upon an application service
provider to deliver, support, and maintain an ERP for a fixed monthly fee.
25.
(p. 143)
One key disadvantage of an application service provider is that a “pay as you go” structure is
often more expensive than what a company would pay if it had purchased the software
outright.
26.
(p. 145)
Regardless of whether a software application is purchased off the shelf or is accessed via an
ASP, it must be licensed for use.
27.
(p. 145
146)
Software licensing is a complex topic that involves considerations of the special characteristics
of software in the context of the underlying intellectual property, including copyright, trademark,
and trade secrets.
28.
(p. 146)
Contrary to what many believe, when an individual or a company buys a software application,
they have actually purchased the rights of ownership.
29.
(p. 146)
As a software purchaser, the license you agree to typically prohibits reverse engineering or
modifying the software.
30.
(p. 147)
Purchasing an operating system is an unnecessary expense because off-the-shelf application
software packages contain a built-in operating system.
31.
(p. 153)
Linux is considered an open source operating system because it offers unrestricted access to
its source code.
32.
(p. 153)
An advantage of open source software is that programmers can read and modify the source
code, so they can improve it, adapt it, and fix bugs.
33.
(p. 156)
Utility programs are used to perform miscellaneous housekeeping and file conversion
functions, including data backup, data recovery, virus protection, data compression, and file
defragmentation.
34.
(p. 157)
Performance monitor programs are designed to monitor the performance and usage of
computer systems in order to achieve system and data security.
35.
(p. 157)
Performance monitor programs are designed to monitor and control the use of computer
systems, provide warning messages, and record evidence of unauthorized use of computer
resources.
36.
(p. 157
158)
Machine languages are high-level languages whose instructions closely resemble human
language or the standard notation of mathematics.
37.
(p. 158)
When high-level programming languages are used, programmers must learn a different
language for each type of computer that uses the program.
38.
(p. 159)
Most fourth-generation programming languages encourage programmers and users to specify
the results they want, while the computer determines the sequence of instructions that will
accomplish those results.
39.
(p. 160)
A key characteristic of object-oriented programming languages is that they separate the data
elements from the procedures or actions that will be performed upon that data.
40.
(p. 160)
When programming in an object-oriented language, an example of an object would be a set of
data about a customer’s account and the operations that are performed on the data.
41.
(p. 161)
Of the different programming languages, third-generation COBOL is the most widely used
today.
42.
(p. 161)
HTML, XML, and COBOL are all popular programming languages for building multimedia web
pages, websites, and web-based applications.
43.
(p. 162)
Extensible Markup Language (XML) classifies data in such a way that it makes website
information easier to search, sort, and analyze.
44.
(p. 162)
XML-enabled search software can easily find the exact product you specify if the product data
at a website is labeled with identifying HTML tags.
45.
(p. 164)
The ease of creating Java applets and distributing them from network servers to client PCs
and network computers is one of the major reasons for Java’s popularity.
46.
(p. 164)
Microsoft’s .NET is a relatively new collection of programming support for what are known as
Web services, the ability to use the Web without limit.
47.
(p. 165)
Web services can link key business functions for the exchange of data in real time within the
Web-based applications a business might share with its customers, suppliers, and other
business partners.
48.
(p. 167)
A language compiler translates computer programs written in another programming language
into the computer’s own machine language instruction codes.
49.
(p. 167)
In programming packages, a compiler is used to translate high-level language statements into
machine language instructions.
50.
(p. 168)
Software developers can use CASE tools at different stages of the software development
processes.
51.
(p. 153)
Open source software is typically not encumbered by licensing restrictions.
52.
(p. 154)
Whatever a person builds using open-source software, he or she must provide the same
capabilities to anyone else under the same open-source license terms.
53.
(p. 130)
Which of the following is true of off-the-shelf software?
54.
(p. 130)
Software is considered the _______________ part of the computer, whereas the hardware is
considered the _______________ part.
55.
(p. 130)
The two general classifications of software are:
56.
(p. 130)
_______________ application programs perform common information processing jobs for end
users.
57.
(p. 133)
_______________ software are programs that manage and support the operation of computer
systems and networks.
58.
(p. 133)
An accounting program is an example of _______________ software.
59.
(p. 133)
According to the text, operating systems are a type of _______________ program.
60.
(p. 130)
Application software can be subdivided into two categories:
61.
(p. 130)
COTS software stands for:
62.
(p. 131)
According to the Real World Case, GE spends $150 million each year to purchase all of its
desktop and laptop computers from how many vendors?
Marakas – Chapter 04 #62
63.
(p. 131)
According to the Real World Case, GE spends $150 million each year to purchase all of its
desktop and laptop computers from which vendor?
64.
(p. 131)
According to the Real World Case, GE’s Global Supplier Library lacked which of the
following?
65.
(p. 131
132)
According to the Real World Case, which of the following is a problem with SaaS?
66.
(p. 133)
Which of the following are considered application software packages?
67.
(p. 133)
Which of the following are considered general purpose application software packages?
68.
(p. 133)
Which of the following are considered application specific software packages?
69.
(p. 133)
Which of the following is not considered a system management software packages?
70.
(p. 133)
According to the text, which of the following describes system software?
71.
(p. 134)
According to the text, function-specific application software does which of the following?
72.
(p. 135)
One of the biggest advantages offered by software suites is that:
73.
(p. 135)
Which of the following statements is not a characteristic of software suites?
74.
(p. 135)
Which of the following software suites is an open-source product?
75.
(p. 135)
One disadvantage of software suites is that:
76.
(p. 135)
Which of the following, according to the text, are the basic components found in a
comprehensive software suite?
77.
(p. 136)
According to the text, the most important software component for many computer users today
is the once simple and limited, but now powerful and feature rich, _______________.
AACSB: Technology