76. When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the
company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of
stores. Wal-Mart is an example of the ____ stance.
77. For firms that do NOT want to take a proactive stance with respect to social responsibility, the next most
responsible position in the eyes of proponents of social responsibility would be a(n) ____ stance.
78. Companies that meet their economic and legal responsibilities but do not go beyond them are exhibiting a(n)
____ approach to social responsibility.
79. When Girl Scouts sell cookies at Shop Rite, they are given a place to stand. When they sell at Wal-Mart the
company eventually donates to their troop. Target does not allow any Girl Scout to sell cookies in front of
stores. Shop Rite is an example of the ____ stance.
80. The Siemens Foundation uses money to support and promote the importance of math, science, and
technology education. It is taking a(n) ____ approach to social responsibility.
81. The firm using a(n) ____ approach to social responsibility meets its obligations and is also willing to
respond to appropriate societal requests.
82. L’Oreal has a foundation responsible for corporate philanthropy. This is a(n) ____ stance.
83. A firm is taking a(n) ____ stance when it actively looks for ways to benefit society as well as meeting its
obligations and responding to requests.
84. Politicians caught in extramarital affairs usually deny wrong doing until there is physical evidence to
contradict the politician’s claims. This is an example of the ____ approach to responsibility.
85. NBD, a financial institution headquartered in Detroit, matches its employees’ contributions to universities
and colleges. This is an example of the ____ approach to social responsibility.
86. Judith Cruz, the executive director of the Treasure Coast Food Bank, had a logistics problem. She contacted
Wal-Mart to ask for management advice. Members from Wal-Mart’s distribution team arrived at the food bank,
helping it improve its warehousing, sorting, and routing, to allow more food deliveries per week. The food bank
went from serving 42,000 meals per week to more than 100,000 meals. This is an example of the ____ approach
to social responsibility.
87. The maker of Wrigley chewing gum funded a $10 million ad campaign aimed at getting African Americans
to use doctors for regular healthcare maintenance instead of only when they are sick. Wrigley is taking a(n)
____ approach to social responsibility.
88. Business influence on government relies on all EXCEPT which of the following?
89. Which of the following is a basic area of government regulation of business?
90. The Environmental Protection Agency is the agency charged with enforcement of many of the
environmental laws in the United States. This agency represents a form of
91. The Food and Drug Administration (FDA) is an example of which of the following areas of government
regulation?
92. When the SEC brought charges against Bernard Madoff and his CFO, it was exercising its power of
93. Laws that deal with how agrichemical companies dispose of hazardous wastes are examples of
94. The ____ is not a government regulatory agency.
95. All of the following are common approaches that businesses use to influence government EXCEPT
96. The National Organization of Women works to influence legislators to support NOW’s positions. NOW is a
97. Which of the following is NOT one of the means by which businesses typically attempt to influence
government?
98. The purpose of a political action committee (PAC) is to
99. Which of the following statements about legal compliance is TRUE?
100. Which of the following is NOT an example of a formal approach to social responsibility?
101. News Corporation is alleged to have tapped phones and bribed police in the UK to get leads on stories. It
failed ____.
102. ____ is the extent to which an organization and its members follow basic ethical and legal standards of
behavior.
103. Which of the following represents an attempt to manage social responsibility by means of what the text
calls ethical compliance?
104. Which of the following is NOT an example of an informal approach to social responsibility?
105. John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his
lawsuit against the world’s biggest drug maker and the record penalty the company must pay the U.S.
government for its massive marketing transgressions. He engaged in
106. John Kopchinski, a former Pfizer sales representative, earned more than $51.5 million as a result of his
lawsuit against the world’s biggest drug maker and the record penalty the company must pay the U.S.
government for its massive marketing transgressions. Kopchinski used whistle-blowing, a(n) ____, to bring
attention to the problem.
107. Judith Cruz, the executive director of the Treasure Coast Food Bank, had a logistics problem. She
contacted Wal-Mart to ask for management advice. Members from Wal-Mart’s distribution team arrived at the
food bank, helping it improve its warehousing, sorting, and routing, to allow more food deliveries per week.
The food bank went from serving 42,000 meals per week to more than 100,000 meals. Cruz says the advice
provided by Wal-Mart would have cost 100s of thousands of dollars if contracted with a management
consulting firm. This is an example of
108. Siemens is primarily an engineering company. Employees in the U.S. volunteer to run Siemens Science
Day in schools and hospitals to get children excited about science. The passion for science is part of the
informal organization dimension
109. Which of the following actions is NOT part of an organization’s attempts to evaluate social performance?
110. As applied to social responsibility, what function of management do things such as social audits
represent?
111. ____ is a thorough, formal analysis of the effectiveness of a firm’s response to social responsibility.
112. The real story of Sam Childers depicted in the movie Machine Gun Preacher shows a missionary and
soldier willing to use violence to protect Sudanese orphans. His use of violence is a(n) ____________________
dilemma.
113. ____________________ is an individual’s personal beliefs about whether a behavior, action, or decision is
right or wrong.
114. A(n) ____________________ occurs when a decision potentially benefits the individual to the possible
detriment of the organization.
115. Actions of peer managers and top managers, as well as the organization’s ____________________, all
contribute to the ethical context of the organization.
116. ____________________ justice refers to the perceived fairness of information used to arrive at decisions.
117. ____________________ have become almost commonplace in today’s world. Ranging from business to
sports to politics to the entertainment industry, they have rocked stakeholder confidence and called into question
the moral integrity of our society.
118. The ____________________ Act requires CEOs and CFOs to personally vouch for the truthfulness and
fairness of their firms’ financial disclosures.
119. When Bernard Madoff was on house arrest he started mailing his assets to other people. He demonstrated
a(n) ____________________ stance.
120. Colleges, courts, and creditors are all ____________________ to organizations.
121. The Tiny Little T-Shirt Company printed 500 shirts at cost for the Helene Cody 5K run. The shirt company
used a(n) ____________________ stance.
122. Firms that adopt a(n) ____________________ approach take to heart the arguments in favor of social
responsibility. They view themselves as citizens in a society and seek opportunities to contribute.
123. The Equal Employee Opportunity Commission is one agency involved in oversight of public companies.
This is a form of ____________________ regulation.
124. Taxes on corporations are a form of ____________________ regulation.
125. ____________________, or the use of persons or groups to formally represent an organization or group of
organizations before political bodies, is an effective way to influence the government.
126. Political leaders and corporate executives who meet socially and influence each other are networking
127. Official approaches to social responsibility include legal compliance, ethical compliance, and
____________________.
128. ____________________ compliance is the extent to which a firm lives up to the basic statutory
requirements governing its operations.
129. ____________________ compliance is the establishment of formal committees to evaluate alleged ethical
misconduct by an employee.
130. Abbott Laboratories committed more than $6.5 million to partner with Partners In Health to address
malnutrition in Haiti. This is an example of ____________________.
131. A(n) ____________________ is a formal and thorough analysis of the effectiveness of a firm’s social
performance
132. Sherron Watkins made repeated attempts to bring questionable accounting practices to the attention of
Enron’s top management. She was a(n) ____________________.
133. ____________________, organization culture, and how the organization responds to whistleblowers all
help shape and define people’s perceptions of the organization’s stance on social responsibility.
134. Match the following. You may use a response once, more than once, or not at all.
2. Government establishes laws and rules that dictate
3. Formal representation of a company or group of
4. Politicians and executives in the same social circles
Political action
5. An organization created to solicit and distribute
135. Match the following. You may use a response once, more than once, or not at all.
2. Moral standards about what is right and
136. Match the following. You may use a response once, more than once, or not at all.
Obstructionist
2. Firm does as little as possible in the area of social
Accommodative
3. Firm meets statutory requirements placed on it but
4. Firm goes beyond legal requirements if doing so is
137. You will not be able to predict from your job interview what your first ethical dilemma will look like. So
how can you prepare yourself to handle the unknown situation?
138. Describe an ethical dilemma you have faced (it can be as simple as admitting you were undercharged by a
cashier). Illustrate how you applied the ethical decision framework (Figure 4.2) in making your final judgment
of what to do.
139. Briefly describe the three major areas of special concern with respect to managerial ethics.
140. Briefly describe how the organizational context can have an influence on the ethical behavior of individual
participants in the organization.
141. The four ethical norms are utility, rights, justice, and caring. Describe each of them. Which norm do you
subscribe to?
142. Describe the three emerging ethical issues in business today.
143. How does the Sarbanes-Oxley Act affect ethical leadership?
144. What are the issues associated with information technology and privacy?
145. Why should an organization contribute to socially responsible programs?
146. The Obama administration terminated the space shuttle program. It argued that private business would rise
to the challenge of space travel. In the mean time the U.S. will pay Russia to transport astronauts and the price
continues to rise. Use the arguments for and against social responsibility to examine this decision. Do you agree
or disagree with the administration?
147. The Chronicle of Philanthropy reported that corporate giving in 2010 rose nearly 20% after declining 7.5%
in 2009 during a recession. Do you see any flaw in arguing that organizations don’t have the resources for social
programs and therefore they should not get involved? Explain.
148. Do you think current regulations regarding how corporations influence government, and vice versa, are
adequate? Why?
149. During the Obama administration, the Department of Justice worked to block Boeing Corporation from
moving a facility from a pro-union state to a non-union state. The DOJ’s actions were unprecedented. Boeing is
an international company. Was the DOJ’s lawsuit ethical? Why?
150. Define whistle-blowing, and briefly describe the problems that employees who elect to be whistle-blowers
may encounter.
151. When a company does a social audit, what does it need to review?