113.
(p. 136)
Browsers are sometimes called the _______________ client. That is, the software component installed
on all of the networked computing and communications devices of the clients (users) throughout an
enterprise.
114.
(p. 137)
_______________ allows groups of business professionals to send and receive electronic messages
instantly. Thus, they can communicate and collaborate in real time in a near conversational mode.
115.
(p. 138)
_______________ packages have computerized the creation, editing, and printing of documents by
electronically processing text data.
116.
(p. 139)
End users and organizations can use _______________ software to produce their own printed
materials that look professionally published.
117.
(p. 139)
When an end user wants to analyze numerical data by applying formulas and then graphing the results,
_______________ packages are the correct choice of software.
118.
(p. 140)
Presentation graphics packages help users convert _______________ data into graphics displays, such
as line charts, bar charts, pie charts, and other types of graphics that can help users prepare multimedia
presentations.
119.
(p. 141)
_______________ software helps end users store, organize, and retrieve information about customers,
clients, and prospects. It also helps them schedule and manage appointments, meetings, and tasks, thus
enhancing productivity and collaboration.