ch4 Key
1.
(p. 130)
Software is considered the variable part of the computer, whereas the hardware is considered the
invariable part.
2.
(p. 130)
Unlike hardware, which has several categories, software has only one category—computer
applications.
3.
(p. 130)
General purpose application programs perform common information processing jobs for end
users.
4.
(p. 130)
COTS software is custom, off-the-shelf software that is purchased and then modified to meet the
needs of the customer.
5.
(p. 132-
The specifications and functionality of custom software are controlled or retained by the developing
organization.
6.
(p. 133)
System software are programs that manage and support the operation of computer systems and
networks.
7.
An accounting program is an example of application-specific software.
8.
According to the text, operating systems are a type of general purpose application program.
9.
(p. 135)
One of the biggest advantages offered by software suites is that all the programs within the suite use a
similar graphical user interface (GUI). This gives them the same look and feel, and makes them easier
10.
(p. 135)
Although Microsoft Office has a large share of the software suite market, Lotus, Corel, and Sun all
offer competing productivity suites.
11.
(p. 136)
Web browsers are the key software interface used to point and click through the hyperlinked resources
of the Internet, as well as corporate intranets and extranets.
12.
(p. 136)
Web browsers are becoming the universal software platform from which end users launch into
information searches, multimedia file transfer, discussion groups, and many other Internet, intranet,
and extranet applications.
13.
(p. 137)
Instant messaging is quite popular in today’s society, outside of the workplace. It is not yet being used
in the business environment.
14.
(p. 137)
A weblog is a website on which a company advertises its products in a very brief, yet commercial
way.
15.
(p. 137-
Blogs are a relatively recent addition to materials available on the web. They can best be described as
personal commentaries.
16.
(p. 138)
Some powerful word processing packages have built-in capabilities that end users can use to convert
documents to HTML format for publication as web pages.
17.
(p. 139-
When a spreadsheet is used to answer “what if” questions, the user must reenter the values and
formulas into the cells in order to see the impact of the changes.
18.
(p. 140)
Presentation graphics packages help end users design and manage computer-generated slide shows
that can contain text, graphics, and multimedia displays.
19.
(p. 140)
Presentation graphics packages have gotten more powerful in recent years, but not even the top-end
packages enable end users to publish to the World Wide Web.
20.
(p. 141)
A personal information manager helps users store, organize, and retrieve information about customers
and prospects, and schedule and manage appointments.
21.
(p. 143)
Web sites built with collaborative development tools can integrate a wide variety of individual
applications in order to increase team productivity. However, they do little to improve individual
productivity.
22.
(p. 143)
A number of large and fast-growing companies are turning to application service providers instead of
developing or purchasing the application software they need to run their businesses.
23.
Application service providers rely on the Internet to provide their services to customers.
24.
(p. 143)
A company without enterprise resource planning expertise can call upon an application service
provider to deliver, support, and maintain an ERP for a fixed monthly fee.
25.
(p. 143)
One key disadvantage of an application service provider is that a “pay as you go” structure is often
more expensive than what a company would pay if it had purchased the software outright.
26.
(p. 145)
Regardless of whether a software application is purchased off the shelf or is accessed via an ASP, it
must be licensed for use.
27.
(p. 145-
146)
Software licensing is a complex topic that involves considerations of the special characteristics of
software in the context of the underlying intellectual property, including copyright, trademark, and
trade secrets.
28.
(p. 146)
Contrary to what many believe, when an individual or a company buys a software application, they
have actually purchased the rights of ownership.
29.
(p. 146)
As a software purchaser, the license you agree to typically prohibits reverse engineering or modifying
the software.
30.
(p. 147)
Purchasing an operating system is an unnecessary expense because off-the-shelf application software
packages contain a built-in operating system.
31.
(p. 153)
Linux is considered an open source operating system because it offers unrestricted access to its source
code.
32.
(p. 153)
An advantage of open source software is that programmers can read and modify the source code, so
33.
(p. 156)
Utility programs are used to perform miscellaneous housekeeping and file conversion
functions, including data backup, data recovery, virus protection, data compression, and file
defragmentation.
34.
(p. 157)
Performance monitor programs are designed to monitor the performance and usage of computer
systems in order to achieve system and data security.
35.
(p. 157)
Performance monitor programs are designed to monitor and control the use of computer systems,
provide warning messages, and record evidence of unauthorized use of computer resources.
36.
(p. 157-
Machine languages are high-level languages whose instructions closely resemble human language or
the standard notation of mathematics.
37.
(p. 158)
When high-level programming languages are used, programmers must learn a different language for
each type of computer that uses the program.
38.
(p. 159)
Most fourth-generation programming languages encourage programmers and users to specify the
results they want, while the computer determines the sequence of instructions that will accomplish
those results.
39.
(p. 160)
A key characteristic of object-oriented programming languages is that they separate the data elements
from the procedures or actions that will be performed upon that data.
40.
(p. 160)
When programming in an object-oriented language, an example of an object would be a set of data
about a customer’s account and the operations that are performed on the data.
41.
Of the different programming languages, third-generation COBOL is the most widely used today.
42.
(p. 161)
HTML, XML, and COBOL are all popular programming languages for building multimedia web
pages, websites, and web-based applications.
43.
(p. 162)
Extensible Markup Language (XML) classifies data in such a way that it makes website information
easier to search, sort, and analyze.
44.
(p. 162)
XML-enabled search software can easily find the exact product you specify if the product data at a
website is labeled with identifying HTML tags.
45.
(p. 164)
The ease of creating Java applets and distributing them from network servers to client PCs and
network computers is one of the major reasons for Java’s popularity.
46.
(p. 164)
Microsoft’s .NET is a relatively new collection of programming support for what are known as Web
services, the ability to use the Web without limit.
47.
(p. 165)
Web services can link key business functions for the exchange of data in real time within the
Web-based applications a business might share with its customers, suppliers, and other business
partners.
48.
(p. 167)
A language compiler translates computer programs written in another programming language into the
computer’s own machine language instruction codes.
49.
(p. 167)
In programming packages, a compiler is used to translate high-level language statements into machine
language instructions.
50.
(p. 168)
Software developers can use CASE tools at different stages of the software development
processes.
51.
Open source software is typically not encumbered by licensing restrictions.
52.
(p. 154)
Whatever a person builds using open-source software, he or she must provide the same capabilities to
anyone else under the same open-source license terms.
53.
Which of the following is true of off-the-shelf software?
54.
(p. 130)
Software is considered the _______________ part of the computer, whereas the hardware is
considered the _______________ part.
55.
The two general classifications of software are:
56.
Application software can be subdivided into two categories:
57.
COTS software stands for:
58.
(p. 131)
According to the Real World Case, GE spends $150 million each year to purchase all of its desktop
and laptop computers from how many vendors?
59.
(p. 131)
According to the Real World Case, GE spends $150 million each year to purchase all of its desktop
and laptop computers from which vendor?
60.
According to the Real World Case, GE’s Global Supplier Library lacked which of the following?
61.
According to the Real World Case, which of the following is a problem with SaaS?
62.
Which of the following are considered application software packages?
63.
Which of the following are considered general purpose application software packages?
64.
Which of the following are considered application specific software packages?
65.
Which of the following is not considered a system management software packages?
66.
According to the text, which of the following describes system software?
67.
According to the text, function-specific application software does which of the following?
68.
One of the biggest advantages offered by software suites is that:
69.
Which of the following statements is not a characteristic of software suites?
70.
Which of the following software suites is an open-source product?
71.
One disadvantage of software suites is that:
72.
(p. 135)
Which of the following, according to the text, are the basic components found in a comprehensive
software suite?