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253. Which of the following is an unresolved ethical issue that surrounds global trade?
254. The Foreign Corrupt Practices Act deals with:
255. International issues of social responsibility and ethical behavior are:
256. Which of the following indicates that U.S. businesses are demanding socially responsible
behavior from their international suppliers?
257. According to the
Reaching Beyond Our Borders
box, which of the following is true?
258. The boxed material entitled
Reaching Beyond Our Borders
that told the story about Joe,
the telecommunication employee, suggests that U.S. firms operating overseas are:
259. J. D. started working for an export trading company right out of college. His job took him
to Asia on several occasions, where he interacted with manufacturers and got to practice his
limited Chinese. He was amazed to see the difference in working conditions in the developing
nations where he visited, compared to similar operations in the U.S. The expectations of workers
were not the same. J. D.'s experience is an example of:
260. As the number of multinational corporations increases, we are experiencing international
ethical dilemmas. One very real concern during the past decade is the human rights abuses in
sweatshops where several multinationals contract manufacture their products, in exchange for
cheap labor. Several retailers have banned together to set ethical standards in foreign factories.
Which of the following statements summarizes the challenges of companies doing business in
developing countries and the concerns of their customers?
Mini-Case
Harry, Sirly, and Bo are in the midst of a heated discussion. As the chief operating officers of the
U-Scream Ice Cream Corporation, they are reviewing the latest financial reports. Intense
competition has resulted in deceased profits. Each of the three officers has his own view of how
to reverse the current trend.
Harry suggests cutting costs by firing union employees and hiring replacement workers at lower
wages. He has directed the firm's attorney to find a loophole in the contract that will allow for
this action. Sirly protests, stating that Harry's proposal is unethical and unfair. Sirly feels that
every stakeholder should be treated equally, and that profiting at the expense of others is
foolhardy.
Bo, agreeing in part with Sirly, states, "We must be sensitive to all affected parties, but clearly
our primary goal is to make a profit for our owners." In an attempt to resolve the conflict between
Harry and Sirly, Bo offers an alternative suggestion: reduce the firm's charitable contributions
until acceptable profit levels are realized. Sirly is outraged and reminds Bo of the social
responsibilities that U-Scream Ice Cream has to the community, environment, suppliers,
employees, and stockholders.
261. Harry is concerned about the legality of his idea of firing union workers in order to hire
workers willing to work for less pay. Harry values ______________ ethics, but has little concern for
other types.
262. If management adopts Bo's suggestion of reducing U-Scream Ice Cream's charitable
donations until profits stabilize, the company will essentially reduce its _________.
263. Sirly recommends a marketing strategy aimed at increasing sales through the
development of a positive corporate image. He suggests the first step toward this goal is to
identify and evaluate the firm's programs for community involvement. Sirly is calling for a
________ to be completed.
264. On which of the three ethics check questions would Harry primarily focus?
265. Bo's view tends to lean toward the concerns of investors, first and foremost. This is the
view taken by ________________.
266. Explain the difference between a compliance-based ethics code and an integrity-based
ethics code.
267. Identify and discuss the five types of groups that serve as
watchdogs
regarding how well
companies enforce their ethical and social responsibility policies.
268. Identify the six-step approach to achieve a long-term improvement of business ethics.
269. Identify the three questions that an ethics-based manager should ask when facing a
potentially unethical action, and provide an example of a situation where you would use these
questions to evaluate a decision.
270. Identify and discuss the social responsibilities of a firm to three of the four stakeholder
groups described in your textbook.
271. Provide examples that serve to explain the differences among the following terms: (1)
corporate responsibility; (2) corporate social initiatives; (3) corporate philanthropy.
