151.
The creation of knowledge assets is typically characterized by
152.
Mary Stinson was required to take over a project after the entire team left the company. She was able to
reconstruct what the team had accomplished through reading emails exchanged by the members of the
team. This is an example of
153.
Characteristics of e-teams include all of the following except:
154.
There are multiple advantages of e-teams. Which of the following is not an advantage?
155.
There are multiple challenges associated with making effective e-teams. Which of the following is not a
challenge?
156.
The potential for __________ tends to be more prevalent in e–teams than in traditional teams because
the geographic dispersion of members increases the complexity of establishing effective interaction and
exchanges.
157.
In general, teams suffer process loss because of ____ cohesion, ___ trust among members, a lack of
appropriate norms or standard operating procedures, or a lack of shared understanding among team
members about their tasks.
158.
Access Health, a call-in medical center, uses technology to capture and share knowledge. When
someone calls the center, a registered nurse uses the company clinical decision architecture to assess the
caller symptoms, rule out possible conditions, and recommend a home remedy, doctor visit, or trip to
the emergency room. This is an example of using
159.
When an organization tries to improve cycle times in a manufacturing process, it finds far more value in
problem solving shaped by the diverse experiences, perspectives, and learning of a tightly knit team
than in a training manual alone. SAP uses these _________ flows to gain competitive advantage.
160.
SAP uses ____________ to leverage the expertise and involvement of its users in developing new
knowledge and then transmitting it to the entire SAP user community.
161.
Software algorithms are a form of _____________ that, once developed and paid for, can be reused
many times at a very low cost.
162.
When a firm develops a knowledge asset, such as a process, pays for it and reuses it over and over at a
very low cost, this adds ___________ for the firm.
163.
The management of intellectual property involves all of the following except
164.
Dynamic capabilities include all of the following except
165.
Which of the following is not an example of an IP-related litigation?
166.
Protecting company intellectual property can be difficult because employees become disgruntled and
patents
167.
Intellectual property rights are __________ to define and protect than property rights for physical assets
(e.g., plant, equipment, and land).
168.
IP is characterized by __________ development costs and very ______ marginal costs.
169.
Unlike ______ assets, intellectual property can be stolen by simply broadcasting it.
170.
Using an idea does not prevent others from simultaneously using it for their own benefit. Typically, this
is impossible with __________ assets.
171.
Which of the following is an IP-heavy industry?
172.
Which of the following is not a dynamic capability?
173.
Dynamic capabilities include ______ development, alliances, and acquisitions.
174.
The best protection for intellectual property in the long run is likely to be the development of