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125.
Knowledge workers often exhibit __________ loyalties to their colleagues and their profession relative
to their employing organization.
126.
The __________, __________, and __________ talent is a necessary but not sufficient condition for
creating competitive advantages.
127.
Tying knowledge workers to a firm is part of the objective of the development of
128.
Social network analysis is helpful because the configuration of the group member social ties within and
outside the group affects the extent to which members connect to individuals who do all of the
following except
129.
In social network analysis, the importance of ties connecting heterogeneous people that help to ensure a
wide range of diversity in information and perspective is known as
130.
In social network analysis, groups can become too insular and fail to share what they have learned with
people outside the group. This is a result of
131.
Advantages of effective social networks for career success include all of the following except
132.
Social capital has downsides. Which of the following is a downside?
133.
Social capital has many potential benefits; however, according to the text, social capital
134.
Which of the following reasons explains why painter Vincent van Gogh died penniless, while painter
Pablo Picasso left a 740 million USD estate upon his death?
135.
A recent study of over 300 companies explored how management teams can understand and capitalize
on the formal and informal social networks of their employees. Six common types of managers who get
stuck in three types of network traps were identified. Which of the following is not one of these network
traps?
136.
By using the ___________ lever, leaders can build nimble interpersonal networks across the company
so that employees are better able to collaborate.
137.
With the _________ lever, the emphasis is on getting the right people to collaborate on the right
projects.
138.
Effective leaders can choose a mix of three levers. When motivation is the problem, they can use the
___________ lever, wherein they craft compelling common goals, articulate a strong value of cross-
company teamwork, and encourage collaboration in order to send strong signals to lift individual sights
beyond their narrow interests toward a common goal.
139.
The use of information technology (e.g., email) has increased in recent years in many organizations.
This has helped to ____________.
140.
London-based International Power increased firm efficiency by using all but which of the following?
141.
Top executives can use email effectively for all of the following except
142.
The use of sophisticated information sharing platforms has increased in recent years in many
organizations. This has helped to
143.
The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to
facilitate __________ and __________ collaboration and decentralize decision making.
144.
The Cisco Integrated Workforce Experience (IWE) platform makes recommendations based on all of
the following except
145.
To increase productivity, several key lessons were learned by top management at London-based
International Power concerning email. Which is not in that list of lessons?
146.
Efficiency killers that London-based International Power identified in their communication using tools
from lean manufacturing included
147.
The dangers of email include all of the following except
148.
Sharing knowledge and information throughout the organization can be a means of
149.
Technology can be used to leverage __________ and _____________ within organizations as well as
with customers and suppliers beyond their boundaries.
150.
Technology can be used to leverage human capital and knowledge within organizations as well as with
____________ and __________ beyond their boundaries.
