1. Leadership effectiveness is typically measured by either objective data about results or subjective data about the
perceptions of a leader.
a. True
b. False
2. A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in
relationships with subordinates.
a. True
b. False
3. The factors of hard work and initiating structure are considered the two most important dimensions of leadership
behavior.
a. True
b. False
4. Making connections with people is part of the leadership dimension of initiating structure.
a. True
b. False
5. It is noteworthy to recognize that it is easier to develop or modify traits than to develop behaviors.
a. True
b. False
6. A manager’s expectation of success or failure becomes a self-fulfilling prophecy because the perceptions contribute to
success or failure.
a. True
b. False
7. A recommended strategy for getting the most out of workers is to focus on patching their weaknesses rather than
capitalizing on their strengths.
a. True
b. False
8. A problem noted with the leader providing too much hands-on guidance is that it can be a symptom of poor delegation.
a. True
b. False
9. Being open to worker opinions is part of the initiating structure dimension, and it is also central to autocratic leadership.
a. True
b. False
10. Promoting values and principles that contribute to the welfare of individuals and organizations can be classified as
task-oriented.
a. True
b. False
11. Alignment incorporates getting the group working together smoothly.
a. True
b. False
12. Relationship behaviors for inspiring people include the simple acts of being visible and available.
a. True
b. False
13. Giving workers an opportunity to satisfy lower-level needs is an effective way of inspiring them.
a. True
b. False
14. Participative decision making is one way of giving group members emotional support.
a. True
b. False
15. A potential problem with 360-degree feedback is its anonymity.
a. True
b. False
16. The autocratic leader seeks to do what is morally right, even if it is not financially rewarding.
a. True
b. False
17. An advantage of the participative leadership styles is that they substantially reduce the amount of time spent in
committee meetings.
a. True
b. False
18. The teamwork approach is built into the participative leadership style.
a. True
b. False
19. When an employee falls short of expectations, women are more likely to buffer criticism by finding
something praiseworthy.
a. True
b. False
20. A perform-or-perish culture calls for more of a consensus style of leadership.
a. True
b. False
21. The consideration dimension of leadership behavior includes how well the leader creates an environment of _____.
a. increased concern for financial controls
b. carefully controlled work procedures
c. emotional support, friendliness, and trust
d. careful concern for organizational productivity
22. A leader who scored high on initiating structure would _____.
a. emphasize work scheduling and assigning tasks
b. disregard the feelings of team members
c. emphasize listening and personal warmth
d. strive to keep the group informed
23. In the Pygmalion effect, group members _____
a. rebel against high expectations
b. respond only to verbal signals
c. live up to expectations set for them
d. become uncomfortable when placed under heavy pressure
24. Division manager Cassandra wants to get the most out of her direct reports. A good strategy would be for her to
_____.
a. establish penalties for her direct reports who display weaknesses
b. teach her direct reports new strengths
c. focus on patching up the weaknesses of her direct reports
d. concentrate on the strengths of her direct reports
25. Providing group members with too little hands-on guidance about how to accomplish important work can be a
symptom of _____.
a. micromanagement
b. macromanagement
c. poor delegation
d. management openness
26. If hands-on guidance is carried to the extreme, it can result in _____.
a. team-management
b. rapid skill-development of the group member
c. micromanagement
d. alignment of people
27. Without appropriate ____, the leader can rarely influence the actions of group members.
a. performance feedback
b. vision formulation
c. customer focus
d. risk taking and a bias for action
28. The purpose of a tough question by a leader is to help the person or group _____.
a. stop and think about why they are doing or not doing something
b. understand that they deserve to be punished
c. overcome a loss in self-confidence
d. realize how much they have to learn
29. When workers are aligned, they tend to _____.
a. oppose many management policies
b. work at cross-purposes with each other
c. follow directions without question
d. pull together for a higher purpose
30. A leader engages in management openness when he _____.
a. encourages subordinates to voice their opinion
b. informs subordinates of his career plans
c. publishes salary data on the intranet
d. freely criticizes subordinates when they make a mistake
31. An important way of inspiring people is to _____.
a. satisfy their lower-level needs
b. satisfy their higher-level needs
c. implement tight control mechanisms
d. place self-interest before service
32. A direct way of being a supportive leader is to _____.
a. provide considerable structure to group members
b. give frequent encouragement and praise
c. engage heavily in goal setting
d. establish the right values and principles
33. A top leader is supposed to help promote values and principles that _____.
a. encourage employees to compete against one another
b. line up squarely with company advertising
c. create a public image of harmony
d. contribute to the welfare of individuals and the organization
34. The major thrust of the servant leader is to _____.
a. work on behalf of group members to help them achieve their goals
b. act humbly yet search for individual glory
c. think first in terms of the stockholder
d. place self-interest before service
35. A(n) ____ type of leader is most likely to play the role of the Good Samaritan.
a. autocratic
b. servant
c. consensus
d. team
36. A key part of 360-degree feedback is for leaders to _____.
a. receive feedback from those who work with and for them.
b. use a circular form for evaluating others.
c. receive both positive and negative feedback almost daily.
d. receive a little feedback almost every workday.
37. Suggestions for making better use of 360-degree surveys include _____.
a. customizing the assessment dimensions based on the leadership competencies that are associated with success
b. ensuring that managers perceive the feedback as being geared toward administrative control rather than personal
development
c. identifying the lower-order needs of the workers that are to be fulfilled
d. encouraging workers to give and receive feedback as per their choice