73.
Amy, a successful banker and educator, has decided to retire, but she is very interested in
staying involved with a company “that cares.” So when asked to be on its board of
directors, she gladly accepted the invitation. As a member of the board, Amy will be
involved with the organization’s ____.
74.
Warm Hearts is a nonprofit organization that brings warm meals to older adults and runs
errands for its clients; the board of that nonprofit is called the _____.
75.
Marie and Marti are partners who solely own M and M Florist. As owners, they can ____.
76.
To focus on improving company customer service this year, the CEO outlined a list of
stakeholders to concentrate on: distributors, local communities, and the mass media.
These three groups are ____.
77.
Rebecca and Donna, owners of Fine Coffee and Pastry Shop, are concerned because
Panera Bread is opening a new store just one mile from their shop. Rebecca and Donna
know that Panera will be offering similar products; therefore, Panera Bread will be a ____
to Rebecca and Donna.
78.
The plant manager of a factory that produces tires told Sal, the purchasing manager, to
approach the suppliers of the plant to discuss discounts. A supplier to that factory ____.
79.
Every Saturday Mrs. Jones and hundreds of other shoppers visit ABC Market, a grocery
store, to buy food for their home or business. These shoppers are _____ to ABC.
80.
ABC Brothers’ cleaning products and equipment are sold to consumers and commercial
cleaning companies in Best Supply’s janitorial supply and equipment store. ABC relies
heavily on Best Supply to help sell its goods and services to customers. Best Supply is
a(n) ____ for ABC Brothers’ products.
81.
Ole McDonald, a successful farm equipment supply company in the Midwest, joined with
A-Plus Supply, a national hardware and home retailer, so Ole McDonald can open stores
in other regions and A-Plus can now offer a high-quality product in the farm community.
This is an example of a ___ relationship.
82.
Since the 1950s, the percentage of the U.S. labor force represented by unions has _____.
83.
Local communities are stakeholders of organizations because communities _____.
84.
The city government of Pleasantville promised significant tax breaks to a large retailer if it
expanded its presence, which would result in nearly 200 new local jobs. However, the
retailer found another location better for expansion. As a result, the city of Pleasantville
instituted clawbacks by _____.
85.
When individuals who want to start a new venture obtain many small amounts of money
from many people, this type of financing is called ____.
86.
Regulatory agencies that establish ground rules under which organizations may operate
are known as ____.
87.
Joe, a lobbyist who represents a certain industry, is meeting with several members of
Congress to try to exert political influence by contributing funds to the lawmakers’ election
campaigns. Joe also is involved in a letter-writing campaign to promote his cause. Joe
represents a ____.
88.
The mass media is considered part of an organization’s _____.
89.
The macroenvironment includes these forces: _______.
90.
The macroenvironment is also known as the ______.
91.
Tom and his managers are discussing the unemployment, inflation, and interest rate
trends that might affect his chain of coffee shops over the next 12 months and the
projected growth in the areas where his stores are located. The managers are studying the
______ forces in their organization’s general environment.
92.
Americans driving less and young people having less interest in cars are examples of
trends in society known as ____ forces.
93.
New developments in methods for transforming resources into goods or services are _____
forces.
94.
When a food distributor looks at changing the products it markets in the southern states
because of an increasing percentage of customers from Central and South America, it is
looking at the ____ forces.
95.
Changes in the way politics shape laws and laws shape the opportunities for and threats
to an organization are ____ forces.
96.
Changes in the economic, political, legal, and technological global system that may affect
an organization are ______ forces.
97.
Joe, owner of ABC Electronics, just discovered that his trusted friend Paul, his accountant
for over 30 years, has been mishandling the company books and stealing from the
company bank account. Joe must decide whether to publicly ignore his friend’s actions and
avoid bad publicity for the firm, an example of ____.
98.
Ethics are _____.
99.
The relatively permanent and deeply held underlying beliefs and attitudes that help
determine a person’s behavior are known as ____.