Management Chapter 3 Explain How Ethics And Ethical Behavior Play Out The Workplace Section Reference

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

Package Title: Exploring Management ch 3

Course Title: Exploring Management

Chapter Number: 3

Question Type: Multiple Choice

1. Joanne follows a set of standards for what is right and wrong in her conduct. This set of

standards refers to

a) laws.

b) policies.

c) ethics.

d) practices.

2. In the context of a governing moral code, which of the following primarily concerns what is

“right” or “good”?

a) Legal behavior

b) Individual behavior

c) Management behavior

d) Ethical behavior

3. Broad beliefs about what is appropriate behavior are called __________.

a) values

b) judgments

c) ethics

d) laws

4. Clarissa, an employee at a news corporation, copies some parts of an article by a local author

and publishes it as her own work. Later, she tells Lara, her colleague, about her act. Lara believes

that she should honor Clarissa’s trust and not reveal the matter but is also disturbed by her

dishonesty. This incident is most likely to cause __________ for Lara.

a) management issues

b) ethical issues

c) utilitarian issues

d) spiritual issues

5. Which of the following best describes personal beliefs such as honesty and integrity?

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

a) Norms

b) Values

c) Ethics

d) Ideas

6. Susan has certain preferences about desired end states. These preferences are referred to as

____ values.

a) ethical

b) instrumental

c) terminal

d) righteous

7. __________ values are preferences regarding the means to a desired end.

a) Ethical

b) Instrumental

c) Terminal

d) Righteous

8. Amanda, a high school student, wants to be the president of a company someday, but she also

wants to raise a family and enjoy recreational activities. Amanda is primarily focusing on

a) terminal values.

b) future values.

c) instrumental values.

d) short-term values.

9. In an interview for the post of software developer, Cory mentions that she hopes to manage

her own team in the future. Cory’s aspiration best reflects:

a) moral values.

b) terminal values.

c) instrumental values.

d) short-term values.

10. Cody, a management graduate, is looking for a position as a first-line manager and would

like to become the president of a company someday. He knows what he wants to do in the future,

but he wants to achieve his goal by working for a firm with a culture that matches his personal

values. The route that Cody wants to follow to achieve her goals best reflects __________

values.

a) terminal

b) fixed

c) instrumental

d) utilitarian

11. Some students believe that good grades are obtained through good study habits and some

others believe that it can be achieved by getting the “right” test questions. These beliefs are

examples of:

a) good ethics.

b) instrumental values.

c) moral rights.

d) terminal values.

12. The __________ view holds that behaviors that deliver the greatest good to the greatest

number of people are ethical.

a) best

b) utilitarian

c) justice

d) moral rights

13. Jermaine, a member of a student organization, supports the move to increase the membership

fees for their organization in order to keep the club solvent, even though some of the members

might not be able to afford the increase. He is taking the __________ approach to moral

reasoning.

a) moral rights

b) justice

c) utilitarian

d) individualistic

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

b) individual

c) moral rights

d) justice

17. The belief that ethical behavior treats all people impartially and fairly is called the

__________ view.

a) individual

b) fair

c) justice

d) moral rights

18. Lewis is the manager of the marketing department at his company. Some of his colleagues

are also his friends. Lewis often lets his friends violate department policies while insisting that

others follow them. Lewis is guilty of not adhering to the __________ view of moral reasoning.

a) moral rights

b) protective

c) utilitarian

d) justice

19. Which justice focuses on the fair application of policies and rules?

a) Interactional

b) Procedural

c) Fair

d) Distributive

20. __________ justice focuses on treating people fairly regardless of personal characteristics.

a) Instrumental

b) Procedural

c) Interactional

d) Distributive

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

a) moral rights

b) protective

c) utilitarian

d) justice

24. Article __________ of the Universal Declaration of Human Rights, United Nations, states

that everyone has the right to freedom of thought, conscience, and religion.

a) 1

b) 18

c) 23

d) 26

25. Article __________ of the Universal Declaration of Human Rights, United Nations, states

that everyone has the right to education.

a) 1

b) 18

c) 23

d) 26

26. Which of the following concepts suggests that there is no one right way to behave and ethical

behavior is always is always dependent on cultural context?

a) Procedural rights

b) Universalism

c) Ethical imperialism

d) Cultural relativism

27. Reena has always believed that there is no single right way to behave and that ethical

behavior is dependent on the specific cultural context. Which of the following ethical positions is

Reena most likely to support?

a) Cultural relativism

b) Universalism

c) Ethical imperialism

d) Procedural rights

28. The phrase “when in Rome, do as the Romans do” reflects the ethical position of

__________.

a) individualism

b) moral absolutism

c) distributive justice

d) cultural relativism

29. Which of the following terms best describes an attempt by one culture to impose its values on

another culture?

a) Moral rights

b) Moral absolutism

c) Ethical imperialism

d) Cultural relativism

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

c) moral absolutism.

d) conflicts of interest.

.

33. The term __________ refers to a situation that might be unethical but offers potential

benefits.

a) ethical dilemma

b) imperial relativism

c) moral rights

d) interactional justice

34. Abby’s manager has asked her to do something that strongly violates her personal values.

Abby is most likely facing an:

a) impossible situation.

b) immoral judgment.

c) instant crisis.

d) ethical dilemma.

35. The __________ ethical position is most closely associated with ethical imperialism.

a) social universalist

b) moral absolutism

c) moral right

d) distributive justice

36. Which of the following is an example of the unethical practice of discrimination at work?

a) Denying people a promotion because of their race or religion

b) Taking bribes in return for making decisions favorable to another person

c) Misusing privileged information about customers

d) Using official stationery to send requests to community organizations

Schermerhorn & Bachrach / Exploring Management, 5th Edition Test Bank

40. The conventional stage in Kohlberg’s three levels of moral development is based on

__________ behavior.

a) social-centered

b) self-centered

c) non-centered

d) principle

41. The postconventional stage in Kohlberg’s three levels of moral development is based on

__________ behavior.

a) social-centered

b) self-centered

c) non-centered

d) principle-centered

42. Someone in the __________ stage of moral development is likely to make decisions based on

social norms, meeting the expectations of others, and living up to agreed-upon obligations.

a) preconventional

b) conventional

c) postconventional

d) nonconventional

43. What is the second step in dealing with ethical dilemmas?

a) Decide which option to follow.

b) Recognize the ethical dilemma.

c) Get the facts.

d) Identify your options.

44. Someone who exposes unethical behaviors of other people, often that of senior management,

is a __________.

a) tattle tail

b) whistleblower