c.
Generation X
d.
Generation Y/Millennial
56. In terms of their career path, which generation is most likely to perceive that changing jobs is
risky?
a.
Traditionalist
b.
Baby Boomers
c.
Generation X
d.
Generation Y/Millennial
57. In terms of their work ethic, which generation is most likely to be described as seeking balance?
a.
Traditionalist
b.
Baby Boomers
c.
Generation X
d.
Generation Y/Millennial
58. In terms of their work ethic, which generation is most likely to be described as ambitious?
a.
Traditionalist
b.
Baby Boomers
c.
Generation X
d.
Generation Y/Millennial
59. In terms of their work ethic, which generation is most likely to be described as driven?
a.
Traditionalist
b.
Baby Boomers
c.
Generation X
d.
Generation Y/Millennial
60. In terms of their work ethic, which generation is most likely to be described as dedicated?
a.
Traditionalist
b.
Baby Boomers
c.
Generation X
d.
Generation Y/Millennial
61. __________ is considered the most significant factor in holding both women and minorities
back from being promoted to top-level positions.
a.
Training
b.
Education
c.
Discrimination
d.
Immigration
62. Employers are required by law to make __________ for employees’ religious beliefs without
__________ on the employer.
a.
all accommodations; undue hardship
b.
reasonable accommodations; excessive burden
c.
all accommodations; excessive burden
d.
reasonable accommodations; undue hardship
63. When promoting diversity, be sure to do all of the following, except __________.
a.
tailor opportunities to groups, not individuals
b.
treat group differences as important but not special
c.
follow all Equal Employment Opportunity (EEO) laws
d.
make sure diverse employees have access to the same job training and other
practices at work to have equal opportunities to advance
CD: Analysis
64. Hofstede’s research identified __________ cultural dimensions.
a.
11
b.
9
c.
7
d.
5
65. Project GLOBE identified __________ cultural dimensions.
a.
11
b.
9
c.
7
d.
5
66. Which of the following is not one of the cultural dimensions as defined by Hofstede?
a.
Uncertainty avoidance or acceptance
b.
Performance orientation vs. humane orientation
c.
Assertiveness vs. nurturing
d.
Long-term versus short-term orientation
67. According to the GLOBE dimensions of national cultural diversity, the United States is an
example of a country with high __________ and low __________.
a.
performance orientation; power distance
b.
assertiveness; performance orientation
c.
gender differences; power distance
d.
in-group collectivism; gender differences
68. Cultures with high in-group collectivism are proud of which of these qualities?
a.
Performance
b.
Teamwork
c.
Leadership
d.
Membership
69. Cultures with high societal collectivism encourage which of these qualities?
a.
Performance
b.
Teamwork
c.
Leadership
d.
Membership
70. Ambiguity is a great concern for high __________ cultures.
a.
Uncertainty-avoidance
b.
Power distance
c.
Performance orientation
d.
Gender differences
71. Citizens of a highly humane society are __________.
a.
fair and caring
b.
uncomfortable with risk
c.
proud of team membership
d.
invested in the future
72. You live and work in a global village, with multicultural workplaces being managed by
__________.
a.
international employees
b.
multinational corporations (MNCs)
c.
domestic companies
d.
global companies
73. The capability to manage __________ has become one of the most important skills for global
leaders.
a.
international employees
b.
multinational corporations (MNCs)
c.
cultural diversity
d.
international finance
74. Being abruptly transferred to a very different foreign country can lead to what is called
__________ shock, which can lead to unknowingly using inappropriate behaviors.
a.
ethnocentric
b.
culture
c.
parochial
d.
expatriate
75. What is the most important factor in determining the success or failure of an international job
assignment?
a.
Work experience of expatriate
b.
Expatriate’s knowledge of language and culture of the new location
c.
Length of training before assignment
d.
Ease of adjustment for the expatriate and their family to foreign culture
76. Another ethical issue related to diversity is the negative __________ in video games.
a.
racism
b.
ageism
c.
ethnocentrism
d.
sexism
TRUE/FALSE
77. A domestic business conducts business in more than one country.
78. A multinational corporation can have partial or full ownership of operations in another country.
79. In order to be a subsidiary of a company, the subsidiary must be located in a different country
than the controlling company.
80. Protectionism refers to trade barriers to protect domestic companies and their workers from
foreign competition.
81. Hiring others from outside the organization to perform work worldwide is known as contract
manufacturing.
82. Global sourcing is also known as outshoring.
83. The other methods of going global usually encompass global sourcing.
84. It is usually difficult for small businesses to go global, and they account for a small percentage
of all exports.
85. In a strategic alliance, the two (or more) companies remain separate and independently
controlled but share ownership and control of the new company they create.
86. Workplace diversity includes customers.
87. Diversity and work aren’t separate because we tend to judge the nature of workers by the
gender, race, and other diversity of the people who do the work.
88. Inclusion is a practice of ensuring that employees feel a sense of pride of membership within
their diversity group.
89. By around 2025, less than half of the total U.S. population will be Caucasian.
90. Discrimination is an illegal practice that gives unfair treatment to diversity groups in
employment decisions.
91. Although the current workforce is essentially split between men and women, women earn about
77% of what men make.
92. The terms sex and gender are often used interchangeably, but they are different.
93. Women in America hold around 40% of managerial jobs but only around 14% of top
management positions in Fortune 500 corporations.
94. About half of Fortune 500 companies provide nondiscrimination protection for sexual
orientation.
95. The terms race and ethnicity are essentially synonymous.
96. Research supports that blacks are at a disadvantage when they are evaluated in terms of their
leadership ability, as they are negatively stereotyped, which leads to poorer prospects for career
advancement.
97. As it relates to the legal requirements regarding religious diversity, the term undue hardship
refers to the need to pay premium wages or other costs to accommodate an employee’s religious
rights.
98. The Hofstede culture dimensions have been invalidated with time and replaced by Project
GLOBE.
99. China is a long-term oriented country; the culture focuses primarily on the past and present and
immediate gratification.
100. Expatriates are individuals who have given up their citizenship in their native country.
101. Technology in communications and travel has clearly accelerated the speed of globalization of
business.
ESSAY
102. Describe the difference between international companies and multinational corporations.
ANS:
103. Compare and contrast global companies versus small businesses as they relate to these three
practices: management teams, operations and products, and technology and R&D.
104. List and describe the four trade barriers.
105. What is the difference between importing and exporting?
106. What is the difference between licensing and franchising?
107. Explain why diversity is important in organizations.
108. Describe the differences between affirmative action, valuing diversity, and inclusion.
109. Compare and contrast the job wants of Generation Y/Millennials versus the Baby Boomer
generation.
110. Compare and contrast the relative expense of older employees to organizations. In what ways
are they potentially more expensive? In what ways are they potentially less expensive?
111. List and describe two dimensions of Hofstede’s National Diversity Dimensions.
112. The United States falls high on Assertiveness and high on Performance Orientation. How does
this affect one’s employment in the U.S. workforce?