21.
Which of the following systems is the primary interface to customers and
sales channels, typically used to support customers or sales?
22.
Which systems are typically used to fulfill and support customer orders?
23.
What is the difference between front and back office systems?
24.
_____ is a delivery model for software in which you pay for software on a
pay-per-use basis instead of buying the software outright.
25.
_____ was one of the first to offer SaaS for CRM software.
26.
An enterprise resource planning (ERP) system is:
27.
Which of the following is a popular ERP vendor?
28.
MailEx is a logistics company currently in need of an ERP product for
managing the firm better. Which of the following ERP vendors would best
suit a logistics company like MailEx?
29.
Which of the following ERP vendors is particularly used in financials?
30.
Forca, an aircraft manufacturing firm, needs an ERP product which
specializes particularly in module area of manufacturing. Which of the
following ERP vendors would best suit Forca?
31.
Allmart is a retail store chain with branches in more than 20 states in the
US. They are planning to change their ERP software to a more retail
management-specific one. Which of the following ERP vendors would best
suit Allmart?
32.
The early stage of ERP was carried out in the 1970s through a system called
____.
33.
Organizations choose and deploy ERP systems for many different benefits
and reasons. Which of the following is a way that firms use to calculate
such benefits?
34.
Qriosity Inc., a company of less than 100 seats, is in need of suitable ERP
software. The company having had a long, fruitful relationship with
Microsoft for more than 10 years, wants to buy a Microsoft ERP product?
Which of the following is suitable ERP software for Qriosity Inc.?
35.
Which of the following ERP software is most suitable for Exacto, a precision
instrument manufacturer with 400 seats?
36.
Which of the following ERP software is most suitable for Forca, an aircraft
manufacturer with more than 20000 employees?
37.
_____ is a collection of Web-based and mobile technologies that create true
interactivity among users, most usually allowing users to be both creators
and consumers of content.
38.
Social media is fueled by ____.
39.
The Web 2.0:
40.
Which of the following is true of push and pull technologies?