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Gabriel, the CEO of a large global production company, is excited about the introduction of
statistics and computer simulations in the design stage of their products. This is an
example of _____.
Management science stresses the use of rational, science-based techniques and
mathematical models to improve _____.
The new chief information officer of a national pizza chain is using mathematical tools to
aid in product ordering and scheduling decisions; this is an example of _____.
Operations management focuses on managing the production and delivery of an
organization’s products or services _____.
A computer manufacturer is seeking to cut costs by designing an inventory system that
reduces the number of finished products in stock due to overproduction and to set in place
a production schedule that better matches customers’ orders. This is an example of ____.
The contemporary perspective consists of three viewpoints: ____.
The systems viewpoint sees organizations as entities made up of interrelated parts known
as ____.
The Jones family had a fire that destroyed their home. Various departments of a
restoration company, from the initial cleanup crew to the assistance with the Jones family
moving back in, worked together to achieve this goal. This is an example of a(n) ____.
A local farmer grows and sells tomatoes and beans to the local grocers. Using the systems
viewpoint, The tomatoes, beans and profits that are earned from the sales are known as
a(n) _____.
Donna, a chef in a fine restaurant, utilizes top–of-the-line equipment as she prepares
meals for customers. Donna and her equipment are a(n) ______ in the restaurant’s
system.
The systems viewpoint regards parts making up the whole system as ____.
When a line cook in a restaurant cooks a raw hamburger to become part of the Super
Burger Special, this is an example of a ____.
When the sales of a certain brand of diet soda slowed, a national grocery retailer decided
to drop the price of that product, which resulted in a large increase in sales of the soda.
This sales increase is a type of ____.
Right Motors calls its customers after they purchase an automobile from the dealership. In
addition, every year customers are asked to complete a short survey about the car they
purchased from Right and the dealer’s service. This is an example of a(n) ___ system.
For years ABC Copier, a copier machine supplier, enjoyed strong sales and a huge share of
the copier market, far ahead of its competition. However, over the years, ABC seldom
asked customers for feedback. So when some of ABC‘s competition responded to what
customers need and started offering copiers with new technology, ABC lost much of its
market share. ABC utilizes a(n) ____ system.
The American economy consists of a complex combination of organizations and variables,
such as countless companies differing in size and what they market, current events, and
markets such as housing. All of these independent factors often behave as a single unit
based on events and economic news, and respond to the environment and affect the stock
market. This is an example of ___.
When Cheyanne, the manager, was discussing a difficult competitive problem with the
owner, she asked, “What management approach do you think will work best in this
situation?” Asking this question to determine a solution is utilizing ____.
When a manager assesses a particular situation and decides what to do according to the
individual and environmental situation, the manager is utilizing the ____ viewpoint.
Gary Hamel suggests we need to look at management as a process and then make
improvements and innovation ____.
The management of XYZ Manufacturing is implementing a plan to minimize production
mistakes by allowing teams that work in each area of the production facility to develop a
plan and then monitor their area to ensure the reduction of errors. This is an example of
____.