Chapter 17: Managing Information
TRUE/FALSE
1. Raw data contain useful information that communicate a clear and readily understandable message to
the person for which the data were gathered.
2. DSS programs can replace managerial decision making.
MULTIPLE CHOICE
1. Which of the following statements about the characteristics and costs of useful information is true?
a.
Raw data become information as soon as the facts and figures are manipulated.
b.
For information to be useful, it has to be malleable, concrete, reliable, and timely.
c.
Obtaining good information incurs negligible costs in terms of acquisition, processing,
storage, retrieval, and communication.
d.
Useful information does not come cheaply.
e.
All of these statements about the characteristics and costs of useful information are true.
2. Data mining is the:
a.
automated, electronic capture of data
b.
process of hypothesis testing in large databases
c.
process of verifying known relationships in large amounts of data
d.
process of discovering unknown patterns and relationships in large amounts of data
e.
method used to identify and eliminate perishable data
3. Unsupervised data mining is particularly good at identifying:
a.
association or affinity patterns
b.
sequence patterns
c.
predictive patterns
d.
data clusters
e.
all of these
4. Two critical steps are required to make sure that data can be accessed by authorized users and no one
else. They are:
a.
authentication and authorization
b.
authorization and empowerment
c.
delegation and empowerment
d.
encryption and empowerment
e.
authentication and encryption
5. Although firewalls can protect personal computers and network services connected to the corporate
network, people away from their offices who interact with their company networks via the Internet
face a safety risk. Which of the following technologies has proven to be a viable solution to this
problem?
a.
safe software for logic (SSL) encryption
b.
firewall reengineering
c.
secure sockets layer (SSL) encryption
d.
secure logistical LAN (SLL) encryption
e.
virus protected networks (VPNs)
6. To properly secure data and data networks, a manager should use:
a.
virtual private networks
b.
firewalls
c.
authentication and authorization
d.
Web-based SSL encryption
e.
all of these
7. The goal of an executive information system (EIS) is to:
a.
replace the need for intuition in decision making
b.
create a link among authorized data and network users
c.
protect organizational data from hackers
d.
provide accurate, complete, relevant, and timely information to managers
e.
do none of these
8. A(n) __________ is a private company network that allows employees to easily access, share, and
publish information using Internet software.
a.
LAN portal
b.
private company network (PCN)
c.
intranet
d.
electronic data sharing system
e.
information network
9. Which of the following statements about knowledge is true?
a.
Data and information are the same as knowledge.
b.
Knowledge resides in information.
c.
Knowledge is the understanding that one gains from information.
d.
Knowledge is easier to acquire than data and information.
e.
All of these statements about knowledge are true.