Management: A Focus on Leaders, 2e (McKee)
Chapter 16 Managing and Leading for Tomorrow
1) Chade-Meng Tan of Google thinks that a good leader should know that he or she needs other
people.
2) A great leader, according to Chade-Meng Tan, is someone who is able to “get things done.”
3) According to the “Moon Shots for Management” report, a top priority for managers should be
to pursue goals that are socially valuable.
4) The authors of the “Moonshots for Management” report urge leaders to fight change whenever
they can.
5) Most people find it harder to focus on a negative goal than a positive goal.
6) According to Chade-Meng Tan of Google, leadership is about ________.
A) character and personality
B) character and compassion
C) compassion and empathy
D) empathy and discipline
7) Chade-Meng Tan of Google thinks that leaders who are just good enough to “get things done”
are the ________.
A) best leaders
B) ones who drive innovation
C) ones who fail to make breakthroughs
D) worst leaders
8) According to Google’s Chade-Meng Tan, the cognitive component of compassion is
________.
A) “I understand you”
B) “I feel for you”
C) “I want to help you”
D) “I think about your goals”
9) Google’s Chade-Meng Tan would say that, first and foremost, good leaders need to be
________.
A) smart
B) careful
C) efficient
D) happy
10) According to the “Moon Shots for Management” report, a natural hierarchy features
________.
A) power flowing from the bottom up
B) power flowing from the top down
C) leaders being appointed by wise owners
D) formal structure
11) According to the “Moon Shots for Management” report, organizations should strive to be
________.
A) larger and more innovative
B) smaller and more innovative
C) larger and more disciplined
D) larger and more responsible
12) According to the “Moon Shots for Management” report, issues of beauty and justice should
have ________ issues of efficiency and profit.
A) higher priority than
B) equal priority to
C) lower priority than
D) no connection to
13) To foster creativity, “Moon Shots for Management” suggests that managers ________.
A) reward innovation with high pay
B) hire artists as organizational consultants
C) take a day off each month for meditation
D) create internal markets for ideas
14) The top three ideas in the “Moon Shots for Management” report focused on ________.
A) operations
B) ethics
C) profits
D) diversity
15) What are the keys to being a resonant leader?
A) authority, ethics, and courage
B) ethics, discipline, and authority
C) emotional intelligence, academic intelligence, and efficient use of power
D) emotional intelligence, ethics, and responsible use of power
16) Fighting against change is ________.
A) natural and can be helpful in the long run
B) unnatural, but can be helpful in the short run
C) futile and can be destructive
D) a noble cause that all managers should join
17) Which statement about values and ethics best reflects the philosophy of resonant leadership?
A) Managers should strive to develop their own ethical values and demand that organizations
support them.
B) Managers should strive to support their organization’s ethical values under all circumstances.
C) Managers should strive to keep their ideas about ethics and values separate from those of their
organization.
D) Organizations should insist that managers support the organizational values and ethics that
they have created.
18) For 21st-century managers, education should ________.
A) include an MBA program
B) consist primarily of on-the-job experience
C) be ongoing
D) be mandated by their organizations
19) The best way to learn something new is to ________.
A) try to correct a deficiency
B) focus on what’s not working
C) focus on a positive goal
D) try to identify a problem area
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20) According to Boyatzis’s model, intentional change begins with the identification of your
________.
A) real self
B) short-term goals
C) strengths and weaknesses
D) ideal self
21) According to Boyatzis’s model, the second stage of intentional change focuses on the
identification of your ________.
A) real self
B) strengths
C) weaknesses
D) ideal self
22) The third stage of Boyatzis’s intentional change model focuses on the identification of
________.
A) your skills and abilities
B) a learning plan based on the gaps between your real and ideal self
C) the similarities between your real and your ideal self
D) the gaps between your ideas and your actions
23) According to Boyatzis, the final stage of intentional change focuses on ________.
A) total re-creation of who you are
B) becoming egoless
C) experimenting
D) performing exercises for reconstruction
24) What does Chade-Meng Tan of Google mean when he says a leader should operate with an
“egoless ego”?
25) Think about the “Moon Shots for Management” and which ones resonated with you. What
approach would you like to implement in an organization? Why is it important to you?
26) Why do you think the “Moon Shots for Management” report places so much emphasis on
social responsibility for organizations?
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27) Rank your top five values that you listed in the “My Values” exercise on page 620. Explain
each choice.
28) Describe a gap that you see between your real and ideal self. Give an example of how this
gap plays out in your life.