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38.
A process in which information flows from sender to receiver, with no feedback loop is
referred to as
39.
Which of the following is an example of one-way communication?
40.
Faisal sent a report via an e-mail to Nicholas, his manager, updating him on the status of a
project he has been working on. Nicholas in return has replied that he has received the
report and is happy with Faisal's progress. This situation best exemplifies
41.
Which of the following is an example of two-way communication?
42.
The process of receiving and interpreting information is known as
15-60
43.
Which of the following is the process of withholding or ignoring information?
44.
Russell tells his manager, Neha, a slightly misleading version of a problem he faces with a
current project. He does so to ensure that it does not worry her. In this case, Russell's act
can be best described as:
45.
Which of the following will best reduce misperceptions in communication?
15-62
46.
Which of the following is an advantage of oral communication?
47.
A disadvantage of oral communication is that it
48.
Which of the following communication channels includes reports and computer files?
49.
Which of the following communication channels includes e-mail?
50.
Which of the following is an advantage of written communication?
51.
Which of the following communication channels includes videoconferences?
52.
Which of the following is
not
used as tool of workplace communication today?
53.
Which of the following is a disadvantage of electronic communication?
54.
E-mail messages are private property of
55.
_____ offices are mobile offices that use communication tools to allow people to work
anywhere.
56.
Companies can save money on rent and utilities when employees work from a(n)
57.
Derrick has been working from home for the past six months. He receives his projects via
the company e-mail website. This is an example of a
58.
The degree to which a communication channel conveys information is referred to as
15-69
59.
Which of the following is the richest medium for communication?
15-70
60.
Calvin is the CEO of Centaur Inc. The company has incurred a loss as it has lost one of its
key clients. Calvin needs to inform the owner of the company and the board of directors
about this issue. In this case, which of the following mediums would be suitable for
Calvin?
61.
The most persuasive messages are
62.
Being a persuasive speaker is improved by
63.
Which of the following is one of the ways to add power to presentations?
64.
Effective writing requires
15-73
65.
Perry is the marketing head of a company situated in the United States. The company
decides to do business with a company in Brazil. To help conduct business in Brazil, Perry
should
66.
Whitney, a newly appointed department head, is holding a morning meeting. Which of the
following would be a positive nonverbal signal for her to use in speech?
67.
The process by which a person states what he or she believes the other person is saying is
referred to as
68.
Which of the following techniques helps managers listen effectively?
69.
The process of reflection
15-76
70.
Even if illiteracy is not a problem in organizations, reading mistakes are
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