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Class:
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Chapter 14: The Dynamics of Labor Relations
Page 1
1. An electrician applied for a job at an HVAC company. The company can refuse to hire him because of his union
membership.
a.
True
b.
False
ANSWER:
False
2. Employees at SignalCorp are holding a labor organizing drive. It is appropriate for supervisors to meet individually
with members of their staff to learn their positions regarding the possibility of unionizing.
a.
True
b.
False
ANSWER:
False
3. Union members who work at SignalCorp began wearing their union buttons at work. Management can bar them from
wearing those buttons while on duty.
a.
True
b.
False
ANSWER:
False
4. SignalCorp is antiunion. The company noted whether job applicants were union supporters, and then distributed the list
of union supporters to other antiunion companies in its region. This is a violation of the law.
a.
True
b.
False
ANSWER:
True
5. In the field of labor relations, unfair labor practices (ULPs) involve violations of safety practices.
a.
True
b.
False
ANSWER:
False
6. The agency responsible for enforcing the Wagner Act is the Department of Labor.
a.
True
b.
False
ANSWER:
False
7. In an attempt to thwart efforts to unionize, the management at SignalCorp announced a new benefits plan including an
additional 5 days of paid leave that would be implemented if employees voted against the union. SignalCorp is not
allowed to do this.
a.
True
b.
False
ANSWER:
True
8. The Taft-Hartley Act was passed to place certain restraints on union practices.
a.
True
b.
False
ANSWER:
True
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Chapter 14: The Dynamics of Labor Relations
Page 2
9. Because SignalCorp is nonunion, its employees do not have the right to file unfair labor practice charges against the
firm.
a.
True
b.
False
ANSWER:
False
10. Steve has brought a grievance to his union, which plans to arbitrate it on his behalf. Management has proven
conclusively that the grievance is groundless and, therefore, does not have to arbitrate the grievance.
a.
True
b.
False
ANSWER:
False
11. Dmitri is an active union member and is highly critical of SignalCorp, his employer. At the same time, Dmitri has a
poor work record, consistently falling short of established goals for his position. Because of his union activism,
SignalCorp is not able to legally discharge Dmitri.
a.
True
b.
False
ANSWER:
False
12. During a labor organizing drive, members of management are not allowed to make any public statements critical of
unions.
a.
True
b.
False
ANSWER:
False
13. Employees are most likely to seek unionization if they believe that doing so will achieve results that they cannot
achieve acting individually.
a.
True
b.
False
ANSWER:
True
14. Joining a union is a way for employees to put leadership skills to use.
a.
True
b.
False
ANSWER:
True
15. The agency responsible for administering and enforcing the Wagner Act is the National Labor Relations Board.
a.
True
b.
False
ANSWER:
True
16. Union officials have begun to meet with employees at SignalCorp to explore the possibility of unionization. This is the
first step in unionizing.
a.
True
b.
False
ANSWER:
True
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Chapter 14: The Dynamics of Labor Relations
Page 3
17. A union wishes the National Labor Relations Board to hold a representation election. The NLRB will hold the election
only if the union has 50 percent of signed authorization cards collected.
a.
True
b.
False
ANSWER:
False
18. In about 25% of unionizing campaigns, unions are unable to secure a contract after winning a representation election.
a.
True
b.
False
ANSWER:
True
19. To reenergize the labor movement, some union funds are given to political candidates who specifically pledge support
for prolabor legislation.
a.
True
b.
False
ANSWER:
True
20. Larissa is a manager at SignalCorp. During the recent labor organizing drive, she was overheard expressing negative
opinions regarding unions and the officials who ran them. Her comments were illegal.
a.
True
b.
False
ANSWER:
False
21. Pam is a supervisor at SignalCorp. In order to better meet the needs of her staff, she should attend union meetings.
a.
True
b.
False
ANSWER:
False
22. The bargaining unit is that group of employees who have similar working conditions, and who are grouped together
for the purpose of collective bargaining.
a.
True
b.
False
ANSWER:
True
23. A recent employee survey revealed that many employees at SignalCorp are dissatisfied with their jobs. One step the
firm could take to increase employee satisfaction is to introduce job rotations.
a.
True
b.
False
ANSWER:
True
24. When the NLRB certifies a union as the bargaining representative, the union is certified for a period of at least three
years.
a.
True
b.
False
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Chapter 14: The Dynamics of Labor Relations
Page 4
ANSWER:
False
25. NLRB election statistics show that currently unions win approximately 30 percent of representation elections.
a.
True
b.
False
ANSWER:
False
26. Employees can be disciplined, or even discharged, for work-related misconduct even if they are affiliated with a
union.
a.
True
b.
False
ANSWER:
True
27. Unionization may restrict the freedom of management in many areas.
a.
True
b.
False
ANSWER:
True
28. Unionization restricts the freedom of management to formulate HR policy unilaterally.
a.
True
b.
False
ANSWER:
True
29. Management prerogatives are those decisions over which management claims exclusive rights.
a.
True
b.
False
ANSWER:
True
30. Kylie is a carpenter. As a skilled worker, the union that Kylie is a member of is a craft union.
a.
True
b.
False
ANSWER:
True
31. Unions that represent various groups of professional and white-collar workers are called industrial unions.
a.
True
b.
False
ANSWER:
False
32. Employee associations may function in the same way as unions, being just as aggressive in organizing and
representing their members.
a.
True
b.
False
ANSWER:
True
33. Organizing campaigns are often begun by employees rather than by union organizers.
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a.
True
b.
False
ANSWER:
True
34. Union stewards are full-time employees at the workplace and generally are not paid by the union.
a.
True
b.
False
ANSWER:
True
35. During a labor organizing drive, perhaps the most effective, and legal, way for an employer to defeat the union is to
promise improvements in wages or benefits if the union is defeated.
a.
True
b.
False
ANSWER:
False
36. Public sector collective bargaining falls within the separate jurisdiction of each state.
a.
True
b.
False
ANSWER:
True
37. Public employee unions contend that denying their legal right to strike reduces their power during collective
bargaining.
a.
True
b.
False
ANSWER:
True
38. The collective bargaining process may include activities such as strikes and boycotts.
a.
True
b.
False
ANSWER:
True
39. Employers can express their views about the disadvantages of being represented by a union.
a.
True
b.
False
ANSWER:
True
40. During collective bargaining, each side normally places only their primary negotiator at the table.
a.
True
b.
False
ANSWER:
False
41. An employer’s bargaining strategy must include a contingency plan in the event of a strike.
a.
True
b.
False
ANSWER:
True
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Chapter 14: The Dynamics of Labor Relations
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42. Good faith bargaining requires that employers and union counterparts be willing to meet at any time and place to
discuss proposals.
a.
True
b.
False
ANSWER:
False
43. Mandatory bargaining subjects include pay, conditions of employment, and any other issue that both parties agree to
discuss.
a.
True
b.
False
ANSWER:
False
44. U.S. labor-management negotiations are adversarial.
a.
True
b.
False
ANSWER:
True
45. SignalCorp intentionally adopts practices that will decrease the chances that employees will want to unionize. One of
those practices is likely to promote employees from within.
a.
True
b.
False
ANSWER:
True
46. One of the disadvantages of interest-based bargaining as an approach to labor-management negotiations is that it leads
to suspicion and compromise.
a.
True
b.
False
ANSWER:
False
47. The petition to hold representation elections usually is initiated by the union.
a.
True
b.
False
ANSWER:
True
48. Bargaining power consists of economic, political, and social influence to achieve demands.
a.
True
b.
False
ANSWER:
True
49. A strike vote by union members does NOT mean that a strike will actually take place.
a.
True
b.
False
ANSWER:
True
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Chapter 14: The Dynamics of Labor Relations
Page 7
50. Pickets may further disrupt an employer’s business because one union member, such as a truck driver, may refuse to
cross another union’s picket line.
a.
True
b.
False
ANSWER:
True
51. The electrical workers union at SignalCorp have coordinated a boycott. This means that all union members, regardless
of their actual union affiliation, will refuse to cross their picket line.
a.
True
b.
False
ANSWER:
False
52. An employer’s bargaining power may rest on its ability to continue its operations despite a strike by its workers.
a.
True
b.
False
ANSWER:
True
53. The assembly line workers at SignalCorp are on strike. SignalCorp has the legal right to hire replacement workers.
a.
True
b.
False
ANSWER:
True
54. When the employees at SignalCorp went on strike, the firm hired replacement workers. This is called a lockout.
a.
True
b.
False
ANSWER:
False
55. In the context of a labor agreement, management rights include the specific provisions agreed to by the union and
which are not restricted by law.
a.
True
b.
False
ANSWER:
False
56. Management rights exclude any issues that it has specifically conceded as part of the labor agreement.
a.
True
b.
False
ANSWER:
True
57. Because unions represent all members of a bargaining unit, whether or not they are members of the union, they often
negotiate a union security agreement that covers issues such as compulsory membership provisions and dues collection.
a.
True
b.
False
ANSWER:
True
58. Once a union is certified, an employer is obligated to begin negotiations leading toward a labor agreement.
Name:
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Chapter 14: The Dynamics of Labor Relations
Page 8
a.
True
b.
False
ANSWER:
True
59. A number of HVAC companies in the region are concerned about the entrance of unions into their markets, as they
feel this will raise their costs, which will then be passed on to the consumer. As a way to keep unions out, these
companies have created a list of job applicants who are known to be union supporters. All the companies have access to
the list, and they update it as appropriate. This activity is illegal.
a.
True
b.
False
ANSWER:
True
60. A grievance procedure is a formal representation process that is often considered the heart of a bargaining agreement.
a.
True
b.
False
ANSWER:
True
61. A union member brought a grievance to the union rep. Because the union considered it to be a weak case that it would
probably lose, the union most likely will not take it to arbitration for the fear of losing member support.
a.
True
b.
False
ANSWER:
False
62. Supervisors may express antiunion opinions as long as those statements are not coercive. However, they may not
question employees individually about their union involvement.
a.
True
b.
False
ANSWER:
True
63. Rights arbitration is provided for the determination of conflicting interests.
a.
True
b.
False
ANSWER:
False
64. The fair representation doctrine settles disputes over the meaning of contract terms.
a.
True
b.
False
ANSWER:
False
65. It is the arbitrator’s responsibility to ensure that each side receives a fair hearing.
a.
True
b.
False
ANSWER:
True
66. Arbitration hearings are formal court proceedings held in a court of law.
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Chapter 14: The Dynamics of Labor Relations
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a.
True
b.
False
ANSWER:
False
67. An arbitration award should include not just a decision, but the rationale for it, in order to provide guidance for future
interpretation.
a.
True
b.
False
ANSWER:
True
68. Technological advances in computer science and automated operating systems have lowered the demand for certain
types of employees, who have traditionally been unionized.
a.
True
b.
False
ANSWER:
True
69. Recent statistics show total union membership to be about 33 percent of the civilian labor force.
a.
True
b.
False
ANSWER:
False
70. In an attempt to increase unionism, unions are now targeting low-wage service workers.
a.
True
b.
False
ANSWER:
True
71. Energized organizing results in unions targeting recent immigrants, among other ignored work groups.
a.
True
b.
False
ANSWER:
True
72. Employees who want to unionize to get the opportunity to fraternize with other employees who have similar concerns
are motivated by
a.
dissatisfaction with management.
b.
economic needs.
c.
social and status needs.
d.
political needs
ANSWER:
c
73. Joe wanted to join a union so that he could take advantage of the equality and teamwork brought about through union
membership. Joe was motivated by
a.
dissatisfaction with management.
b.
political needs.
c.
economic needs.
d.
social and status needs.
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Chapter 14: The Dynamics of Labor Relations
Page 10
ANSWER:
d
74. The employees at Wegners Market were interested in unionizing because they saw statistics showing that union
workers are more likely to have guaranteed pensions than nonunion employees. They were motivated by
a.
economic needs.
b.
dissatisfaction with management.
c.
social needs.
d.
status needs.
ANSWER:
a
75. Employees at Wegners Market began unionizing activities after a series of promotions and job transfers at the firm
were handled in a biased manner. They were motivated by
a.
dissatisfaction with management.
b.
economic needs.
c.
political needs.
d.
social and status needs.
ANSWER:
a
76. Employees at Seyall Industries felt that they didn’t have enough opportunity to participate in decisions that affected
their welfare. This led to unionizing efforts, which were motivated by
a.
economic needs.
b.
social needs.
c.
dissatisfaction with management.
d.
status needs.
ANSWER:
c
77. Illegal acts by either employers or unions that deny employees their rights and benefits are called
a.
discrimination complaints.
b.
violation and resolve charges.
c.
unfair labor practices.
d.
representation charges.
ANSWER:
c
78. Elaine saw statistics showing that union employees make an average of 30 percent more than nonunion workers, so
when she was looking for a new job, she looked for one at a company that was unionized. Elaine was motivated by
a.
economic needs.
b.
social needs.
c.
status needs.
d.
dissatisfaction with management.
ANSWER:
a
79. Which of the following is NOT a reason that employees may want to unionize based on economic needs?
a.
Promotions, transfers, and shift assignments are handled in an unfair or biased manner.
b.
Union employees on average make more than nonunion employees.
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Chapter 14: The Dynamics of Labor Relations
Page 11
c.
A larger percentage of union workers have health coverage as compared to nonunion workers.
d.
Union workers are more likely to have guaranteed pensions than nonunion workers.
ANSWER:
a
80. Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. Which step has
as one of its purposes to identify employees who can help the organizer direct the campaign?
a.
Employee/union contact
b.
Election petition and voting preparation
c.
Initial organizational meeting
d.
Formation of in-house organizing committee
ANSWER:
c
81. Which act covering most private-sector employers prohibits certain unfair labor practices, such as a union’s refusal to
bargain in good faith or a union persuading an employer to discriminate against an employee?
a.
The Wagner Act
b.
The NLRB Act
c.
The Taft-Hartley Act
d.
The Occupational Health and Safety Act
ANSWER:
c
82. Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. Which step has
as one of its purposes to establish communication chains that reach all employees?
a.
Employee/union contact
b.
Formation of in-house organizing committee
c.
Election petition and voting preparation
d.
Initial organizational meeting
ANSWER:
d
83. The employees at Wegners Market are in the process of a union organizing campaign. At this point, a group of
employees is working to interest other employees in joining the union and supporting its campaign. Where are they in
Moser’s progression of steps leading to unionization?
a.
Employee/union contact
b.
Initial organizational meeting
c.
Formation of in-house organizing committee
d.
Election petition and voting preparation
ANSWER:
c
84. Which of the following is NOT a major reason for employees’ desire to unionize?
a.
Political issues
b.
Economic needs
c.
Dissatisfaction with management
d.
Social and status concerns
ANSWER:
a
85. A provision that requires employees to join the union as a condition of employment is called
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Chapter 14: The Dynamics of Labor Relations
Page 12
a.
a membership agreement.
b.
a union security agreement.
c.
a lockout agreement.
d.
a progressive agreement.
ANSWER:
b
86. The strongest reason to join a union appears to be
a.
favoritism shown by supervisors in promotions, shift assignments, and transfers.
b.
the need to fraternize with similar employees and assert personal leadership skills.
c.
dissatisfaction with wages, benefits, and working conditions.
d.
personal preference for a union and social pressure to join.
ANSWER:
c
87. The employees at Wegners Market are in the process of a union organizing campaign. At this point, a large publicity
campaign is being directed toward employees seeking their support. Where are they in Moser’s progression of steps
leading to unionization?
a.
Employee/union contact
b.
Election petition and voting preparation
c.
Formation of in-house organizing committee
d.
Initial organizational meeting
ANSWER:
b
88. Most organizing campaigns are begun by
a.
union organizers.
b.
employees.
c.
rival unions.
d.
the AFL-CIO Department of Organizing.
ANSWER:
b
89. Terry Moser, an organizer for the Teamsters, gives five progressive steps that can lead to unionization. At which step
do labor organizers seek specific information about the employer’s finances, supervisory styles, and management
practices?
a.
Employee/union contact
b.
Initial organizational meeting
c.
Formation of in-house organizing committee
d.
Election petition and voting preparation
ANSWER:
a
90. Employees indicate their willingness to be represented by a union by signing a(n)
a.
stipulation card.
b.
agreement card.
c.
authorization card.
d.
selection card.
ANSWER:
c