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A) Develop the prototype; use the prototype; revise and enhance the prototype.
B) Identify user requirements, develop the prototype, use the prototype, revise and enhance
the prototype.
C) Define the requirements, develop solutions, select the best prototype, and implement the
prototype.
D) Define the requirements, develop the prototype, revise and enhance the prototype.
68) You are an IT project manager for an advertising firm. The firm wishes to create an online
tool that will be used to survey focus group reactions to products in development. The most
important consideration for the firm is being able to offer the tool as soon as possible as a
new corporate service. However, you know that many of the senior managers that are
business owners of this project have difficulty in understanding technical or software
development issues, and are likely to change their requirements during the course of
development. What development method would be most successful for this project?
A) RAD
B) JAD
C) end-user development
D) prototyping
69) A systems building approach in which the system is developed as successive versions, each
version reflecting requirements more accurately, is described to be
A) end-user oriented.
B) iterative.
C) object-oriented.
D) agile.
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70) Which type of fourth-generation language tools are end users most likely to work with?
A) report generators and query languages
B) report generators and application generators
C) PC software tools and query languages
D) PC software tools and report generators
71) Which type of fourth-generation language tool contains preprogrammed modules that can
be used to create entire applications?
A) PC software tools
B) report generators
C) application generators
D) application software packages
72) Fourth-generation tools cannot replace conventional development tools because they
A) cannot handle large numbers of transactions or extensive procedural logic.
B) are not designed to integrate with legacy systems.
C) do not incorporate methods for documentation.
D) do not incorporate methods for testing.
73) When systems are created rapidly, without a formal development methodology
A) end users can take over the work of IT specialists.
B) the organization quickly outgrows the new system.
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
C) hardware, software, and quality standards are less important.
D) testing and documentation may be inadequate.
74) Which of the following is not a top priority in mobile application development?
A) designing for multitouch
B) saving resources
C) limiting the use of keyboards
D) designing for keyboard data entry
75) What is the primary driving factor in firms to select domestic outsourcing firms to build
system solutions?
A) to take advantage of technical skills the firm does not have
B) to save labor costs
C) to avoid change management issues
D) all of the above
76) The process of creating workable information systems in a very short period of time is
called
A) RAD.
B) JAD.
C) prototyping.
D) B and C.
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
77) Which type of systems development is characterized by significantly speeding up the design
phase and the generation of information requirements and involving users at an intense
level?
A) RAD
B) JAD
C) prototyping
D) end-user development
78) Groups of objects are assembled into software components for common functions, which
can be combined into large-scale business applications, in which type of software
development?
A) object-oriented development
B) component-based development
C) structured methodologies
D) RAD
79) ________ development focuses on rapid delivery of working software by breaking a large
project into a series of small sub-projects that are completed in short periods of time using
iteration and continuous feedback.
A) Agile
B) Rapid application
C) Joint application
D) Object-oriented
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
80) Compared to the use of proprietary components, Web services promise to be less expensive
and less difficult to implement because of
A) their ability to integrate seamlessly with legacy systems.
B) the use of universal standards.
C) the ubiquity of the Internet.
D) the ability to reuse Web services components.
81) The activities that go into producing an information system solution to an organizational
problem or opportunity are called ______________________.
A) automation development
B) process redesign
C) process development
D) systems development
82) _________________________ is the analysis of a problem that a firm tries to solve with an
information system. It consists of defining the problem, identifying its causes, specifying
the solution, and identifying the information requirements that must be met by a system
solution.
A) Automation analysis
B) Process analysis
C) Systems analysis
D) Systems development
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
83) Systems analysis also typically includes a _____________________to determine whether
that solution is feasible, or achievable, from a financial, technical, legal, and organizational
standpoint.
A) automation analysis
B) feasibility study
C) systems analysis
D) systems study
84) During the ____________________ stage, system specifications that were prepared during
the design stage are translated into software program code.
A) coding
B) programming
C) agile
D) systems design
85 Object-oriented development uses the ____________________ as the basic unit of systems
analysis and design.
A) code
B) object
C) data
D) kernel
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
86) General-purpose application software packages for PCs, describes which fourth-generation
tool?
A) PC software tools
B) Query language
C) Graphics language
D) Application software package
87) Languages for retrieving data stored in databases or files and are capable of supporting
requests for information that are not predefined, describes which fourth-generation tool?
A) PC software tools
B) Query language
C) Graphics language
D) Application software package
88) Retrieve data from files or databases and display them in graphic format, describes which
fourth-generation tool?
A) PC software tools
B) Query language
C) Graphics language
D) Application software package
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89) Contain pre-programmed modules that can generate entire applications, including Web
sites, greatly speeding development, describes which fourth-generation tool?
A) PC software tools
B) Query language
C) Graphics language
D) Application software package
90) The most common forms of organizational change are___________________________.
A) automation and rationalization
B) automation and business process redesign
C) automation and paradigm shifts
D) rationalization and paradigm shifts
91) A software package evaluation process is often based on a series of questions sent to
vendors, called a(n) ________.
92) A(n) ________ is an organizational change that involves rethinking the nature of the
business and the nature of the organization itself.
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93) A systems analysis includes a(n) ________ that is used to determine whether the solution is
achievable, from a financial, technical, and organizational standpoint.
94) ________ contain a detailed statement of the information needs that a new system must
satisfy; identifies who needs what information, and when, where, and how the information
is needed.
95) A(n) ________ is the model or blueprint for an information system solution and consists of
all the specifications that will deliver the functions identified during systems analysis.
96) During the ________ stage of system development, system specifications that were
prepared during the design stage are translated into software code.
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97) ________ is the process of changing from the old system to the new system.
98) ________ describe the transformation occurring within the lowest level of the data flow
diagrams.
99) ________ are software tools that enable end users to create reports or develop software
applications with minimal or no technical assistance.
100) Organizational software packages often include ________ features that allow the software
to be modified to meet organizational requirements.
101) __________________________is a specific measure of quality, representing 3.4 defects per
million opportunities.
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102) A more powerful type of organizational change is ____________________________, in
which business processes are analyzed, simplified, and redesigned.
103) ________________________ provides a variety of tools and methodologies to analyze
existing processes, design new processes, and optimize those processes.
104) The activities that go into producing an information system solution to an organizational
problem or opportunity are called __________________________.
105) ________________________________ is the analysis of a problem that a firm tries to solve
with an information system.
106) ________________________________, or program testing, consists of testing each program
separately in the system.
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107) ________________________________ tests the functioning of the information system as a
whole.
108) ________________________________ provides the final certification that the system is
ready to be used in a production setting.
109) After the new system is installed and conversion is complete, the system is said to be in
____________________________.
110) Describe each type of organizational change enabled by information technology. Give an
example of each type of change, as it might be illustrated through the operations of a hotel.
111) What is the business importance of managing the quality of business processes? Describe
two methods of quality management.
112) You are consulting for the information technology division of a state university to guide and
facilitate the design of a new system for handling college applications, which has previously
been handled entirely with a paper-based process. They would like to set up a system by
which prospective students can apply online. Describe in detail their first steps and any
studies they should perform before designing the new information system.
113) List and describe at least nine factors considered in the design specifications for a new
system. Give at least two examples for each one.
114) Discuss the role and influence the user plays in software development.
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
115) You work for the IT department of a startup ASP, and it is your job to set up the testing
processes for a new enterprise system the company will be hosting. Describe the processes
you will recommend. What unique considerations will you have?
116) What qualities of object-oriented development make this method especially suitable for
Internet applications?
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117) Identify and describe each of the five systems’ development approaches.
118) What are the advantages and disadvantages of prototyping? Describe the steps in
prototyping. Give at least two circumstances under which prototyping might be useful.
Laudon/Laudon/Brabston, Management Information Systems, Seventh Canadian Edition
119) What is outsourcing? Describe the advantages and disadvantages to outsourcing software
development.