69.
Work teams, which engage in collective work requiring coordinated effort, are of four types
that may be identified according to their basic purpose: advice, process, project, or virtual.
70.
Excessive conflict has little effect on organizational performance.
Multiple Choice Questions
71.
Which of the following is the best way to manage virtual teams?
72.
In managing virtual workers, a manager should _____.
73.
Which of the following is not a benefit of teamwork in an organization?
74.
Two or more freely interacting individuals who share collective norms, share collective goals,
and have a common identity are called a _____.
75.
A _______ is defined as a small group of people with complementary skills who are committed
to a common purpose, performance goals, and approach for which they hold themselves
mutually accountable.
76.
A group that is created to do something productive for the organization and is headed by a
leader is called a(n) _____.
77.
Molly organized several teachers to discuss the school’s interior painting scheduled for
summer. They looked at several brands, and heard a presentation by a designer who then
helped them choose a color palette to recommend to school administrators. In this instance,
the teachers make up a(n) _____.
78.
Which of the following is true of informal groups?
79.
In all but the worst weather, Beth and three coworkers met each day at 12:15 to walk the
wilderness trail behind their office building. This is an example of a(n) _____.
80.
A data processing group is an example of a(n) _____.
81.
A team composed of people from different departments who are pursuing a common objective
is called a _____.
82.
Luis, Grayson, and Tom met once a week for three months to redesign department work
spaces, to be implemented when the organization moved to a new building in January. This is
an example of a _____.
83.
Rita is on a team that consists of members who interact by computer network to collaborate on
project. She is on a(n) ________.
84.
At Allen and Thomas Architects, a group of designers are developing the first drawings for a
proposed multiuse office development in an older section of a large city that is being
revitalized. What type of work team is this group?
85.
A work team that works to accomplish tasks that require people with specialized training and a
high degree of coordination is called a(n) _____.
86.
Which of the following is most likely to be considered an action team that requires people with
specialized training and a high degree of coordination?
87.
Which of the following is a characteristic of a continuous improvement team?
88.
Who are typical members of continuous improvement teams?
89.
Self-managed teams are groups of workers who have been given ______ for their task
domains.
90.
Administrative oversight given to self-managed teams does not typically include _____.
91.
When using a self-managed team, a manager should _____.
92.
Which of the following is an important aspect when creating a self-managed team?
93.
Which of the following is not one of the five stages of team development?
94.
The question the group is asking during the forming stage of group development is _____
95.
During the forming stage, the leader should _____.
96.
_________, the second stage of team development, is characterized by the emergence of
individual personalities and roles and conflicts within the group.
97.
The group development stage in which individuals test the leader’s policies and assumptions
as they try to determine how they fit into the power structure is the ______ stage.
98.
Depak’s team was not making much progress on defining a new production process. Nicole
was being very uncooperative. She did not agree with Depak’s direction, and had not
completed her tasks. This team is in what stage of group development?
99.
During the ______ stage of team development, close relationships develop and unity and
harmony emerge.
100.
The question individuals ask during the norming stage of group development is _____
101.
The stage during which a group sets guidelines about issues like attendance and punctuality is
the ______ stage.
102.
Groups that make it through storming generally do so because _____.
103.
The principal by-product of the norming stage of team development is _____.
104.
______ is a “we feeling” that binds group members together.
105.
Since hard feelings about group leadership and assignments had passed, Robin’s group
recently seemed to be relating much better. At the meeting tomorrow she should take
advantage of this moment by _____.
106.
In the performing stage of group development, members _____.
107.
During the performing stage of team development, the group answers the question _____
108.
Levi led a team that has just finished up a very challenging research project that will assist
management in developing long-range plans. Despite the stress of the past few months, most
participants seem sad it’s over. Now Levi should _____.
109.
Which of the following is not considered an essential consideration in building a group into an
effective team?
110.
Individuals are said to be cooperating when _____.
111.
________ is defined as reciprocal faith in others‘ intentions and behaviors.
112.
Trust is based on _______, which can be enhanced by showing professionalism, technical
ability, and good business sense.