65.
According to McClelland, the most important needs for managers are the needs for
66.
Achievement, affiliation, personalized power, and socialized power are all components of
67.
According to McClelland’s research, the need for achievement is
68.
According to McClelland, when the need for power is used as a negative force it is called
69.
The rewards given to a person by the boss, the company, or some other person are known
as _____ rewards.
70.
The reward a worker derives directly from performing the job itself is referred to as a(n)
_____ reward.
13–82
71.
Changing from one routine task to another to alleviate boredom is called job
72.
Giving people additional tasks at the same time to alleviate boredom is referred to as
73.
Giving an assembly worker an additional task to perform at the same time as her original
one is known as job
13–84
74.
Changing a task to make it inherently more rewarding, motivating, and satisfying is
referred to as
75.
Which of the following is true of job enrichment?
76.
According to Herzberg’s theory, the two factors that affect people working on their jobs
are categorized into
77.
According to Herzberg’s two-factor theory, characteristics of the workplace, such as
company policies, working conditions, pay, and supervision that can make people
dissatisfied are referred to as
78.
According to Herzberg’s theory, hygiene factors are the
13–87
79.
According to Herzberg, the key to true job satisfaction lies in the
80.
According to the Hackman and Oldham model of job design, which of the following is
not
a
core dimension of enriched jobs?
81.
A contribution of Herzberg’s two-factor theory is that it
13–89
82.
Which of the following psychological states does the Hackman and Oldham model link
with the core job dimensions of skill variety, task identity, and task significance?
83.
According to Hackman and Oldham’s model of job design, the degree to which a job
provides independence and discretion in making decisions refers to
84.
According to the Hackman and Oldham model, the best way to design an enriched job in
which employees experience responsibility for the outcome of the work is to provide
85.
Which of the following best describes growth need strength?
86.
The degree to which individuals want personal and psychological development is known
as
13–92
87.
An empowered workforce
88.
A theory stating that people assess how fairly they have been treated according to the
outcomes and inputs is referred to as the
89.
Which of the following statements is supported by the equity theory?
90.
Under equity theory, employees may attempt to _____ in their efforts to restore balance.
91.
Using a fair process in decision making and making sure others know that the process is
as fair as possible is referred to as
92.
Programs designed to create a workplace that enhances employee well-being are referred
to as
93.
The general goal of quality of work life programs is to
13–96
94.
Which of the following is
not
a quality of work life program?