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A _______________ is software that can guess passwords.
One way hackers gain access to an individual’s information is by faking an e-mail address or
Web page to trick users into passing along critical information like credit card numbers. This is
known as ________________.
According to the text case, ________________ of people have stolen key information from
work.
According to the text, companies can use ________________ to attack the problem of
unauthorized use of computer systems and networks, to monitor network traffic in order to
reveal evidence of improper use.
To use public domain software legally, a company:
Software that is not copyrighted is called:
All of the following are common ways for a computer virus to enter a computer system except:
Which of the following statements about adware and spyware is true?
Governments around the world are debating privacy issues and considering various forms of
legislation. One area central to the privacy debate is opt-in versus opt-out. Those preferring
the opt-in standard do so because this standard would:
Individuals have been mistakenly arrested and jailed, and others have been denied credit
because of their physical profiles or personal data. These are often the result of:
Indiscriminate sending of unsolicited e-mail messages to many Internet users is called
_______________.
Sending extremely critical, derogatory, and often vulgar e-mail messages is called
_______________.
Computer monitoring has been criticized as unethical because:
Computer monitoring has been criticized as an invasion of employee privacy because:
Information technologies have caused a significant reduction in the following types of job
opportunities, except:
Lawsuits by monitored workers against employers are:
Which of the following is not a health issue commonly related to the use of information
technology in the workplace?
People who sit at PC workstations or visual display terminals in fast-paced, repetitive-
keystroke jobs can suffer from a variety of health problems, known collectively as
_______________.
Good ergonomic design considers tools, tasks, the workstation, and _______________.
The goal of ergonomics is to design:
The text describes a/an _______________ as a “gatekeeper” system that protects a
company’s intranets and other computer networks from intrusion by providing a filter and safe
transfer point for access to and from the Internet and other networks.
What is the purpose of external firewalls?
Firewall software has become essential for individuals connecting to the Internet with DSL or
cable modems:
Which of the following is not a method used to defend against denial of service attacks at
“zombie” machines?
In 2000, hackers broke into hundreds of servers and planted Trojan horse .exe programs,
which were then used to launch a barrage of service requests in a concerted attack at e-
commerce websites, such as Yahoo! and eBay. This is an example of a distributed
________________ attack.
Which of the following is a method used to defend against denial of service attacks at the
victim’s website?
Security monitors can control the use of all the following except:
According to the text, backup files:
According to the text, GIGO stands for:
An effective disaster recovery plan would include which of the following?
One way hackers gain access to a company’s information to help break into their computers is
by sifting through a company’s garbage. This is referred to as ________________.
Many computer crimes involve the theft of money. In the majority of these cases they are
________________ that involve unauthorized network entry and fraudulent alteration of
computer database to cover the tracks of the employees involved.
According to the text case, __________ of people have stolen key information from work.
According to the textbook, the unauthorized use of computer systems and networks can be
called time and ________________ theft.
The text refers to the unauthorized use of computer systems and networks. To attack this
problem, companies can use ________________ to monitor network traffic in order to reveal
evidence of improper use.
Unauthorized copying of software (software piracy) is illegal because software is considered
________________ that is protected by copyright law and user licensing agreements.
In most cases, the purchase of a commercial software package is really a payment to license
its fair use by an individual end user. Therefore, many companies sign ________________
licenses that allow them to legally make a certain number of copies for use by their employees
at a particular location.
_______________ software is not copyrighted.
Unauthorized copying of software, or ________________, is a major form of software theft.
________________ file sharing software enables direct MP3 audio file transfers of specified
tracks of music between your PC and those of other users on the Internet.
End users should regularly use ________________ programs that locate and remove
computer viruses from infected files on their hard disk.
________________ is software that, while purporting to serve some useful function, also
allows Internet advertisers to display advertisements as banners and pop-up ads without the
consent of the computer user.
________________ is a special class of adware that collects specific information about you,
ranging from general demographics to credit card and social security numbers, using the
user’s Internet connection in the background without his/her knowledge or explicit permission.
The text describes ________________ as the practice of sending extremely critical,
derogatory, and often-vulgar E-mail messages or electronic bulletin board postings to other
users on the Internet or online services.
The text describes ________________ as the indiscriminate sending of unsolicited e-mail
messages to many Internet users.
Laws intended to regulate activities over the Internet or via the use of electronic data
communications are collectively referred to as ________________ law.
Computer ________________ is defined in the text as the act of using computers to monitor
the behavior and productivity of workers on the job and in the workplace.
One ethics challenge presented by IT is that computer monitoring, in its extremes, can create
an electronic ________________, where workers are forced to work at a hectic pace under
poor working conditions.
The use of information technology in the workplace raises a variety of health issues. For
example, some computer users suffer from ________________ syndrome, a painful, crippling
ailment of the hand and wrist that can require surgery to cure.
The text defines ________________ as the science and technology emphasizing the safety,
comfort, and ease of use of human-operated machines, such as computers. It is also called
human factors engineering.
________________ is described as the process of scrambling data or converting it, prior to
transmission, to a secret code that masks the meaning of the data to unauthorized recipients.
________________ consist of computers, communications processors, and/or software that
protect computer networks from intrusion by screening all network traffic and serving as a safe
transfer point for access to and from other networks.
A company may use computer systems that have redundant processors, peripherals, and
software to obtain a ________________ capability, where the computer system continues to
operate at the same level even if there is a major hardware or software failure.
A ________________ plan is a method for ensuring that an organization recovers from natural
and human-caused disasters that affect its computer-based operations. These plans specify
items such as hardware, software, employee duties, and facilities to be used.
The documentation that allows a transaction to be traced through all stages of information
processing is called an ________________ trail.
Many times, an electronic audit trail takes the form of _______________ that automatically
record all computer network activity on magnetic disk or tape devices.
13 Summary
Learning Objective: 13–
01 Identify several ethical issues regarding how the use of information technologies in business affects employment; individua
lity; working conditions; privacy; crime; health; and solutions to societal problems.
Learning Objective: 13–
02 Identify several types of security management strategies and defenses and explain how they can be used to ensure the se
curity of business applications of information technology.
Learning Objective: 13–
03 Propose several ways that business managers and professionals can help lessen the harmful effects and increase the ben
eficial effects of the use of information technology.