13 Key
1.
(p. 528)
As a manager or business professional you should manage your work activities and those of
others to minimize the detrimental effects of e-business systems and optimize their beneficial
effects.
2.
(p. 532)
Scheduling work breaks and limiting exposure to computer monitors are examples of ethical
behavior by organizations.
3.
(p. 532)
Many companies and organizations have established guidelines for ethical conduct, but very
few specify that company computer workstations and networks are company resources to be
used for work-related uses only.
4.
(p. 534)
Cyber crime is becoming one of the Net’s growth businesses.
5.
(p. 535)
According to the text case, it is reasonably easy for law enforcement to catch “bad guys” on
the Internet.
6.
(p. 535)
Electronic breaking and entering means getting access to a computer system, reading some
files, but neither stealing nor damaging anything.
7.
(p. 536)
A malicious applet is an instruction in a computer program that triggers a malicious act.
8.
(p. 536)
A sniffer is a program that covertly searches individual packets of data as they pass through
the Internet, capturing passwords or content.
9.
(p. 536)
A hacker is a person who maintains knowledge of the vulnerabilities and exploits he or she
finds for private advantage, and does not reveal them either to the general public or to the
manufacturer for correction.
10.
(p. 537)
Most companies don’t reveal that they have been targets or victims of computer crime.
11.
(p. 539)
Moonlighting is an Internet abuse where an employee is paid by outsiders for allowing them to
use the company’s Internet services for free.
12.
(p. 539)
Using office resources, such as networks and computers, to search for side jobs is generally
not considered workplace Internet abuse.
13.
(p. 539)
According to one survey, 90 percent of U.S. workers admit to surfing recreational sites during
office hours.
14.
(p. 540)
According to the text case, about two-thirds of the companies surveyed monitor their Internet
connections, but only two states require informing employees that they do so.
15.
(p. 541)
The music industry reports that illegal downloading of music and videos is a growing problem.
16.
(p. 542)
A virus is a distinct program that can run unaided.
17.
(p. 544)
Spyware is annoying, but generally no threat to your privacy.
18.
(p. 546)
Confidential e-mail messages are seldom monitored, although other business communication
routinely is.
19.
(p. 546–
547)
In the United States, opt-out is the default position, whereas in Europe consumers must opt-in
or their personal information cannot be used.
20.
(p. 551)
The use of information technologies is causing a significant reduction in some types of job
opportunities.
21.
(p. 5551)
Computer monitoring has been criticized as unethical because no one is overseeing the
person who monitors the workers.
22.
(p. 551)
Computer monitoring has been criticized as an invasion of employee privacy because it uses
video as well as keystroke surveillance.
23.
(p. 552)
Lawsuits by monitored workers against employers are increasing.
24.
(p. 553)
The widespread use of personal computers and the Internet has dramatically improved the
development of people-oriented and personalized information systems.
25.
(p. 553)
People who sit at PC workstations or visual display terminals in fast-paced, repetitive-
keystroke jobs can suffer from a variety of health problems, known collectively as computer
trauma disorders (CTDs).
26.
(p. 555)
According to the text, the need for security management is being driven by the increasing
threat of cybercrimes and by the growing use of the Internet to link companies with partners
and customers.
27.
(p. 559)
The most widely used encryption method uses a pair of public and private keys unique to each
individual.
28.
(p. 560)
Firewall software has become essential for individuals connecting to the Internet with DSL or
cable modems because of their faster download speeds.
29.
(p. 540)
According to the text case, monitoring employees use of email and the Internet has become
commonplace.
30.
(p. 563)
These days, corporate antivirus protection is a centralized function of information technology.
31.
(p. 564)
Security suites integrate virus protection with firewalls, Web security, and encrypted e-mail.
32.
(p. 565)
In some systems, the password to read the contents of a file is different from that required to
write to a file (change its contents).
33.
(p. 566)
Security monitors can control the use of the hardware, software, and data resources of a
computer system.
34.
(p. 566)
Biometric control devices use special-purpose sensors to measure and digitize a biometric
profile of an individual’s fingerprints, voice, or other physical trait.
35.
(p. 569)
IS controls are needed to ensure the proper entry of data into a business system and thus
avoid the gigabytes in, gigabytes out (GIGO) syndrome.
36.
(p. 570)
IT security management should be periodically examined or audited by a company’s internal
auditing staff or auditors from professional accounting firms.
37.
(p. 528)
As a business professional, you have a responsibility to promote ethical uses of information
technology in the workplace. This responsibility includes:
38.
(p. 531)
According to the text, information technology has caused ethical controversy in all of the
following basic categories of ethical business issues, except:
39.
(p. 531)
According to the text, information technology has caused ethical controversy in which of the
following basic categories of ethical business issues?
40.
(p. 531)
According to the text, which are the four basic categories of ethical business issues where
information technology has caused ethical controversy?
41.
(p. 531)
When managers apply the _____________ theory of ethical decision making, they believe that
companies have ethical responsibilities to all members of society.
42.
(p. 531)
When managers apply the _____________ theory of ethical decision making, they believe that
managers have an ethical responsibility to manage a firm for the benefit of all individuals and
groups that have a claim on a company.
43.
(p. 531)
When managers apply the _____________ theory of ethical decision making, they believe
their only responsibility is to increase the profits of the business without violating the law or
engaging in fraudulent practices.
44.
(p. 531)
The social contract theory maintains that:
45.
(p. 531)
The stockholder theory maintains that:
46.
(p. 531)
The stakeholder theory maintains that:
47.
(p. 532)
According to the text, all the following are examples of ethical behavior by organizations,
except:
48.
(p. 532)
One of the major principles of technology ethics is that the good achieved by the technology
must outweigh the harm or risk. Moreover, there must be no alternative that achieves the
same or comparable benefits with less harm or risk. This principle is:
49.
(p. 532)
Which of the following best describes the ethical principle of informed consent?
50.
(p. 532)
One of the major principles of technology ethics is that even if judged acceptable by the other
three guidelines, the technology must be implemented so as to avoid all unnecessary risk.
This principle is:
51.
(p. 533)
All of the following are AITP standards of professional conduct related to a person’s obligation
to society except:
52.
(p. 534)
_______________ is/are the most commonly used security technology at large companies.
53.
(p. 534)
According to the text, all of the following statements are included in the definition of computer
crime except:
54.
(p. 534)
According to the text, companies are protecting themselves from computer crime by using:
55.
(p. 535)
_______________ means getting access to a computer system, reading some files, but
neither stealing nor damaging anything.
56.
(p. 535)
The text defines ________________ as the obsessive use of computers, or the unauthorized
access and use of networked computer systems.
57.
(p. 536)
The text defines a ________________ as a person who maintains knowledge of the
vulnerabilities he or she finds and exploits them for private advantage, not revealing them to
either the general public or the manufacturer for correction.
58.
(p. 536)
Hammering a Web site‘s equipment with too many requests for information, slowing
performance or even crashing the site is called:
59.
(p. 536)
Sifting through a company’s garbage looking for information to help break into the company’s
computers; sometimes used in conjunction with social engineering is called:
60.
(p. 536)
Talking unsuspecting company employees out of valuable information such as passwords is
called: