Chapter 12: Managing Individuals and a Diverse Workforce
TRUE/FALSE
1. Affirmative action and diversity are required by law for all private employers.
2. Research has shown that performance capabilities decline with age.
3. The Big Five dimensions of personality are autonomy, Machiavellianism, empathy, locus of control,
and affectivity.
MULTIPLE CHOICE
1. A key difference between affirmative action and diversity is that:
a.
diversity requires a wider span of management
b.
diversity has a broader focus
c.
diversity is legally mandated in all private companies
d.
affirmative action is legally mandated in all private companies
e.
affirmative action does not alter organizational structures, and diversity does
2. Which of the following statements explains why diversity actually makes good business sense?
a.
Diversity increases an organization’s retained earnings.
b.
Diversity helps companies attract and recruit talented employees.
c.
Diversity makes individuals whole by returning them to the condition or place they would
have been had it not been for discrimination.
d.
Diversity allows a company to act with economic responsibility.
e.
Diversity eliminates glass ceilings.
3. __________ is the degree to which group members are psychologically attracted to working with each
other to accomplish a common objective.
a.
Social integration
b.
Norm cohesiveness
c.
Social cohesiveness
d.
Integrative focus
e.
Social attraction
4. __________ consists of differences communicated through verbal and nonverbal behaviors, such as
personality and attitudes that are learned only through extended interaction with others.
a.
Organizational plurality
b.
Behavioral diversity
c.
Surface-level diversity
d.
Deep-level diversity
e.
Ego-driven heterogeneity
5. Top managers are more likely to have __________ personalities.
a.
Type A
b.
Theory X
c.
high Mach
d.
low Mach
e.
Type B
6. __________ occurs when one person’s negativism spreads to others.
a.
Negative valence
b.
Negative affectivity
c.
Emotional instability
d.
Positive affectivity
e.
Mood linkage
7. Organizational plurality is consistent with:
a.
the paradigm of commonality
b.
the determination and fairness paradigm
c.
the learning and effectiveness paradigm
d.
the access and legitimacy paradigm
e.
none of these
8. Which of the following paradigms for managing diversity is similar to the business growth advantage
of diversity?
a.
the discrimination and fairness paradigm
b.
the access and legitimacy paradigm
c.
the learning and effectiveness paradigm
d.
the personal integration paradigm
e.
the cultural stereotype paradigm