Chapter 12: Leading With Influence
Test Bank
MULTIPLE CHOICE
1. _____ is the process of influencing employees to work toward achieving objectives.
a.
Management
b.
Performance
c.
Leadership
d.
Leading
2. Knowledge of ____________ contributes to the development of leadership skills.
a.
financial models
b.
management theories
c.
leadership theories
d.
social theories
3. There are at least __________ dimensions of trustworthiness.
a.
4
b.
6
c.
8
d.
10
4. One of the dimensions of trustworthiness is __________, which is predictability in competence.
a.
reliability
b.
integrity
c.
consistency
d.
steadfastness
5. One of the dimensions of trustworthiness is __________, which is getting the task done.
a.
effectiveness
b.
competence
c.
productivity
d.
efficiency
6. One of the dimensions of trustworthiness is __________, which is looking out for others’
interest.
a.
loyalty
b.
selflessness
c.
consideration
d.
empathy
7. The most important dimension of trustworthiness is __________.
a.
loyalty
b.
integrity
c.
competence
d.
consistency
8. Leadership is a serial emergence of both official and unofficial leaders as part of a
simultaneous, ongoing, mutual influence process. Hence, all leadership is __________
leadership.
a.
informal
b.
emergent
c.
organic
d.
shared
9. There are __________ major classifications of leadership theories.
a.
5
b.
4
c.
3
d.
2
10. All classes of leadership theories have the same goal of __________.
a.
determining what it takes to be an effective leader
b.
determining which leadership approach increases productivity the most
c.
determining which approach is most generalizable to different organizations
d.
determining what followers are looking for in a leader
11. The development of leadership theory began with __________ theory.
a.
situational leadership
b.
behavioral leadership
c.
substitutes for leadership
d.
leadership trait
12. Edwin Ghiselli identified __________ traits as significant traits for effective leadership.
a.
4
b.
6
c.
8
d.
10
13. Edwin Ghiselli identified __________ as the most important trait for effective leadership.
a.
decisiveness
b.
supervisory ability
c.
initiative
d.
intelligence
14. Which of the following situational leadership theories works to match the employees’ maturity
level in a given situation?
a.
Situational leadership model
b.
Normative leadership model
c.
Path-goal model
d.
Leadership continuum model
15. The Leadership Grid identifies the ideal leadership style as incorporating _________________.
a.
a high concern for production and a high concern for people
b.
a high concern for production and a low concern for people
c.
a low concern for production and a low concern for people
d.
a low concern for production and a high concern for people
16. All of the following are character traits identified by Billy Graham as personal qualities of
leadership, except __________.
a.
integrity
b.
personal security
c.
vision
d.
charisma
17. By the late 1940s, on which aspect of leadership did the majority of research focus?
a.
Analyzing their traits rather than on their behavior
b.
The behavior of leaders rather than on analyzing their traits
c.
The outcomes of their decisions rather than how they arrived at their decisions
d.
The methods used to achieve their decisions rather than the outcomes of their
decisions
18. _____ are four possible leadership styles that are based on the dimensions of job structure and
employee consideration.
a.
One-dimensional leadership styles
b.
Two-dimensional leadership styles
c.
Three-dimensional leadership styles
d.
Four-dimensional leadership styles
19. When did the Personnel Research Board of the Ohio State University begin a study to determine
effective leadership styles?
a.
1935
b.
1954
c.
1945
d.
1968
20. What are the two dimensions of the Leader Behavior Description Questionnaire (LBDQ)?
a.
Structuring and consideration
b.
Structuring and communication
c.
Performance and consideration
d.
Performance and communication
21. _____ is the extent to which the leader takes charge to plan, organize, lead, and control as the
employee performs the task.
a.
Structuring
b.
Coordinating
c.
Directing
d.
Controlling
22. Which dimension of the Leader Behavior Description Questionnaire focuses on getting the job
done?
a.
Controlling
b.
Coordinating
c.
Directing
d.
Structuring
23. _____ is the extent to which the leader communicates to develop trust, friendship, support, and
respect.
a.
Supporting
b.
Consideration
c.
Communicating
d.
Relating
24. Which dimension of the Leader Behavior Description Questionnaire focuses on developing
relationships with employees?
a.
Communicating
b.
Relating
c.
Consideration
d.
Supporting
25. The job-centered style is analogous to ____.
a.
structuring style
b.
consideration style
c.
supporting style
d.
directing style
26. The employee-centered style is analogous to ____.
a.
coordinating style
b.
structuring style
c.
consideration style
d.
relating style
27. The University of Michigan leadership model is considered _____.
a.
one-dimensional
b.
two-dimensional
c.
three-dimensional
d.
four-dimensional
28. The Ohio State University leadership model is considered _____.
a.
one-dimensional
b.
two-dimensional
c.
three-dimensional
d.
four-dimensional
29. Who developed the Managerial Grid, which was later transformed into the Leadership Grid?
a.
John Redwood and Margaret Walker
b.
Anderson DeWalt and Jeff McComb
c.
Robert Blake and Jane Mouton
d.
Madelyn Marse and Cory Heuser
30. Who developed the Leadership Grid, which had originally been developed as the Managerial
Grid?
a.
Robert Blake and Anne Adams McCanse
b.
Phoebe Findley and Matt Rames
c.
Norris Griswold and Retha Gonzalez
d.
Miranda Jennings and Sam Millican
31. Which theoretical framework identifies the ideal leadership style as incorporating a high
concern for both production and people?
a.
Path-goal model
b.
Leadership Grid
c.
Two-dimensional leadership styles
d.
Normative leadership model
32. With a score of (1, 1) on the Leadership Grid, the leader has a(n) _____.
a.
impoverished management style
b.
authority-compliance style
c.
country club management style
d.
middle-of-the-road management style
33. With a score of (9, 1) on the Leadership Grid, the leader has a(n) _____.
a.
country club management style
b.
impoverished management style
c.
authority-compliance style
d.
middle-of-the-road management style
34. With a score of (1, 9) on the Leadership Grid, the leader has a(n) _____.
a.
middle-of-the-road management style
b.
country club management style
c.
team management style
d.
authority-compliance style
35. With a score of (5, 5) on the Leadership Grid, the leader has a(n) _____.
a.
team management style
b.
middle-of-the-road management style
c.
country club management style
d.
impoverished management style
36. With a score of (9, 9) on the Leadership Grid, the leader has a(n) _____.
a.
middle-of-the-road management style
b.
authority-compliance style
c.
team management style
d.
impoverished management style
37. According to Robert Blake, the _____ is the most appropriate style to use in all situations.
a.
authority-compliance management style
b.
middle-of-the-road management style
c.
country club management style
d.
team management style
38. As a manager, James often fails at both meeting objectives and developing relationships with
employees. He would fall into which of the five major leadership styles of the Leadership Grid?
a.
Impoverished management style
b.
Authority-compliance management style
c.
Country club management style
d.
Team management style
39. As a manager, Ana has developed trust among her employees and consistently meets objectives.
She would fall into which of the five major leadership styles of the Leadership Grid?
a.
Impoverished management style
b.
Authority-compliance management style
c.
Country club management style
d.
Team management style
40. Debbie has worked at Kidman Company for the past six years. Part of her job responsibility
since she started has been to take the mail to the mailroom every afternoon at 4:00PM. Which of
the following best describes the maturity level of Debbie, according to the Situational
Leadership model?
a.
Low maturity of employee
b.
Low to moderate maturity of employee
c.
Moderate to high maturity of employee
d.
High maturity of employee
41. Marie’s boss has asked her to compile a spreadsheet for this month’s orders. Marie has never
worked in Microsoft Excel before, but she is a good worker and her boss is confident she can
learn how to use the software quickly. Which of the following best describes the maturity level
of Marie, according to the Situational Leadership model?
a.
Low maturity of employee
b.
Low to moderate maturity of employee
c.
Moderate to high maturity of employee
d.
High maturity of employee
42. All of the following are leadership styles identified by the Situational Leadership model, except
____.
a.
telling
b.
delegating
c.
selling
d.
consultative
43. Which of the following is not a substitute for leadership?
a.
Characteristics of the task
b.
Characteristics of the leader-follower relationship
c.
Characteristics of the organization
d.
Characteristics of the subordinates
44. Leadership styles identified by the path-goal model are directive, participative, supportive, and
________.
a.
authoritative
b.
achievement oriented
c.
informative
d.
task oriented
45. When using the leadership continuum model, which of the following is something that needs to
be taken into account before choosing a leadership style?
a.
The followers’ preferred style for the leader
b.
The desired outcome
c.
The level of trust held between the leader and followers
d.
The importance of the outcome
46. If an employee’s maturity level is low, the situational leadership model encourages leaders to
use a _____ style so that the employee will be able to comprehend what is required in order to
complete a given task.
a.
participating
b.
telling
c.
delegating
d.
selling
47. What are the two styles of leadership at either end of the leadership continuum model?
a.
Directive and supportive
b.
Task oriented and relationship oriented
c.
Autocratic and participative
d.
Telling and delegating
48. Which of the leadership styles defined by the leadership continuum model is described as
“leader presents a tentative decision, subject to change”?
a.
Style 1
b.
Style 2
c.
Style 4
d.
Style 6
49. Which of the leadership styles defined by the leadership continuum model is described as
“leader makes a decision and sells it to employees to convince them that it’s a good idea”?
a.
Style 2
b.
Style 4
c.
Style 5
d.
Style 6
50. Which of the leadership styles defined by the leadership continuum model is described as
“leader permits employees to make ongoing decisions within defined limits”?
a.
Style 1
b.
Style 3
c.
Style 5
d.
Style 7
51. Which of the leadership styles defined by the leadership continuum model is described as
“leader makes a decision and announces it to employees without discussion”?
a.
Style 1
b.
Style 4
c.
Style 5
d.
Style 6
52. Which quote is the best representation of someone with a participative leadership style?
a.
“You are all going to be so thrilled when you see what projects that I have set in
place for the next few weeks. I went ahead and made a list of benefits that each
project will surely create for our company.”
b.
“I have made quite a few changes to the company’s objectives for next quarter, and I
expect that everyone will be prepared and ready to implement all changes by the end
of next month with no delay.”
c.
“Now that I have shared my ideas with you all, I would like to spend a few minutes
answering any questions you may have.”
d.
“Feel free to form your own groups for this project. You are more than welcome to
make the final decision as long as you stay within the budget.”