Chapter 11: Managing Human Resource Systems
TRUE/FALSE
1. Background checks can be used to verify the truthfulness and accuracy of information that applicants
provide about themselves.
2. The most common work force forecasting method is statistical/historical ratios.
3. The only time that gender, age, religion, etc. can be used to make employment decisions is when they
are considered a bona fide occupational qualification (BFOQ).
4. There are no legally mandated employee benefits.
MULTIPLE CHOICE
1. To which of the following aspects of the human resource management process does federal
employment law apply?
a.
selection decisions
b.
compensation decisions
c.
performance appraisals
d.
training and development activities
e.
all of these
2. A __________ is a purposeful, systematic process for collecting information on the important
work-related aspects of a job.
a.
job analysis
b.
task evaluation
c.
job specification
d.
job validation
e.
job description
3. __________help companies meet the legal requirement that their human resource decisions be job
related.
a.
Job analyses, task evaluations, and employee-needs assessment
b.
Job descriptions, external environments, and employee mapping
c.
Job specifications, job analyses, and job descriptions
d.
Job analyses, task specializations, and external environments
e.
Internal environments, external environments, and job descriptions
4. Which of the following type of tests accurately predicts job performance in almost all kinds of jobs?
a.
specific ability tests
b.
cognitive ability tests
c.
personality tests
d.
achievement tests
e.
work sample tests
5. The __________ interview uses only standardized, job-related interview questions that are prepared
ahead of time and asked of all candidates
a.
formalized
b.
structured
c.
semi-structured
d.
scripted
e.
canned
6. Which of the following is an example of a subjective performance measure?
a.
behavioral observation scales
b.
sales quotas
c.
production rate
d.
revenues
e.
customer complaints
7. __________ is the loss of high-performing employees who voluntarily choose to leave a company.
a.
De-employment
b.
Dysfunctional turnover
c.
Reactive turnover
d.
Regressive turnover
e.
A “brain leak”