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34.
Understanding and appreciating employee differences to build a more effective and
profitable organization is known as
35.
The term used to refer to all kinds of differences including religion, age, physical ability,
and income in addition to gender, race, ethnicity, and nationality is
11-61
36.
As related to managing human resources, diversity refers to differences in
11-62
37.
An invisible barrier that makes it difficult for certain groups, such as minorities and
women, to move beyond a certain level in the organizational hierarchy is referred to as the
11-63
38.
Esther was hoping for a promotion, but one of her coworkers was promoted instead.
Despite receiving excellent performance reviews, she has been passed over for promotion
four times. After this last disappointment, Esther discovered that no women or minority
candidates have been promoted to upper management positions at the company. Esther
appears to have
39.
Conduct of a sexual nature that has negative consequences for employment is known as
sexual
40.
Submission to or rejection of sexual conduct that is used as a basis for employment
decisions is referred to as
11-65
41.
Sylvia's manager offered to double her annual raise in exchange for a dinner date with
him. She was upset because she had no interest in dating him, yet she really wanted the
raise. Which of the following types of harassment is Sylvia experiencing?
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42.
When unwelcome sexual conduct has the purpose or effect of unreasonably interfering
with job performance or creating an intimidating or offensive work atmosphere, it is known
as
11-67
43.
Behaviors such as persistent or pervasive displays of pornography, lewd or suggestive
remarks, and demeaning taunts or jokes tend to cause ____.
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44.
Which of the following is needed for an effective sexual harassment policy?
45.
A shift in worker values toward personal time, quality of life, self-fulfillment, and family is
occurring among ____.
46.
Work-related issues for LGBT—gay, lesbian, bisexual, or transgendered—employees often
include avoiding harassment and
47.
The fastest-growing segments of the workforce in the United States are
48.
The largest unemployed minority population in the United States is
11-71
49.
Which of the following is true of people with disabilities?
50.
According to the Americans with Disabilities Act, a disability is best defined as
51.
A physical or mental impairment that substantially limits one or more major life activities
is referred to as a(n)
11-73
52.
Which of the following is considered a disability under ADA?
53.
Which of the following companies is among the top 10 for valuing diversity?
54.
The Bureau of Labor Statistics projects that there will be a(n)
11-75
55.
Examples of attempts made by employers to retain older workers include
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56.
Allowing older employees to work fewer hours per week as a strategy to attract and retain
these experienced people is known as ____.
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57.
Which of the following is
not
a reason for which employers attempt to retain or rehire older
workers?
58.
Special effort to recruit and hire qualified members of groups that have been
discriminated against in the past is called ____.
59.
Which of the following programs can be used by a city government to increase the
participation of members of minority groups in public contracts?
60.
Which of the following is an advantage of managing a diverse workforce?
61.
Work team diversity promotes creativity and innovation because people with different
backgrounds
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