Management Chapter 11 Planning E Generally Speaking The

CHAPTER 11: PLANNING

(E) 1. Generally speaking, the lowest level in the WBS is referred to as:

(E) 2. Scope creep is generally the result of:

(M) 3. Which of the following is not a benefit of having a highly detailed work breakdown

structure?

(M) 4. All work packages in a project must be at the same level of the WBS

(M) 5. Generally speaking, work packages are assigned to one functional unit.

(H) 6. If the customer’s SOW contains words such as nearly or approximately, then:

(M) 7. Which of the following documents is not defined in the text as one of the four critical

documents for preliminary planning?

(H) 8. Project managers often rewrite the customer’s SOW into a document that the project

team can easily understand. The document is called:

(E) 9. Which of the following would be the first item to be discussed in the initial kickoff

meeting for a project?

(M) 10. Which of the following is often overlooked when planning and budgeting a project?

(M) 11. Which of the following is normally not addressed in a change control board meeting to

approve a scope change?

(H) 12. Which of the following is usually not validated by using the WBS?

(E) 13. A project manager desires a work breakdown structure that goes through 6 levels of

detail. Level 3 through level 6 would most likely be prepared by:

(M) 14. Plans such as the cost plan, schedule plan and quality plan are referred to as:

(H) 15. Which of the following is usually preferred for the placement of the project manager

with regard to the WBS? The project manager’s salary should be:

(M) 16. What is the project sponsor’s responsibility with regard to the WBS preparation?

(H) 17. A customer external to your company requests that a certain element of work be

subdivided to lower level work packages and that cost/schedule information be

reported at the lower levels. You should:

(M) 18. Consider the WBS shown below:

1.00.00

1.1.0

1.1.1

1.1.2

1.2.0

1.2.1

1.2.2

If the total program costs $100,000 and 1.2.1 and 1.2.2 are each $20 K, then the cost of

1.1.0 is:

(H) 19. A contractor accepts a project, after go-ahead, and the contractor discovers that the

statement of work was ill-defined and pushed through scope changes that significantly

alienate the customer. The customer pays for the scope changes and then files a law

suit against the contractor to recover the cost of the scope changes. Neglecting the type

of contract, the court would most likely rule that:

(M) 20. The person with the ultimate responsibility to make sure that all work required by the

SOW and only the work required by the SOW is performed is the:

(M) 21. A customer is unhappy with the performance thus far on a project. The customer states

that, unless scope changes are made at the contractor’s expense, the contractor would

be removed from the customer’s preferred bidders list for future contracts. The

contractor should.

(H) 22. During the execution of a project, the customer asks you to perform additional tests

which the customer will pay for. Unfortunately, there are no resources available to

perform the additional tests. The project manager should:

(M) 23. Project sponsors within the contractor’s company have the authority to change the

scope of an external customer’s project as they see fit.

(M) 24. During competitive bidding, a contractor can submit inclusions and exclusions to the

customer’s preliminary statement of work.

(H) 25. During an interface meeting with your customer, both of you have different

interpretations of the raw data. If the customer’s interpretation is correct, then the

direction of the project should change. However, the customer states that they need

more time to determine if their interpretation is correct. As the PM, you should: