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62.
Less restrictive policies and procedures and fewer standardized operating methods are
approaches to
63.
Which of the following is a challenge faced by organizations when managing a diverse
workforce?
64.
George hired Ahmad, who belongs to a minority group, to work in the accounting
department because he was highly skillful. However, the other workers resented Ahmad's
presence and excluded him from the work group. Ahmad had difficulty performing, since
he was not given the needed information to work expediently. Which of the following
challenges of a diversified workforce is occurring in this scenario?
65.
The most common negative effect of diversity is
66.
_____ refers to how tightly knit the group is and the degree to which group members
perceive, interpret, and act on their environment in similar or mutually agreed-upon ways.
67.
Diversity tends to create
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68.
When individuals' interests, values, and cultures act as filters to distort, block, or select
what they see and interpret, they tend to _____ their different colleagues.
69.
Flor was recently passed over for promotion. She was told that management was looking
for someone more aggressive to fill the position. Flor's coworkers were surprised because
she had a reputation for getting things done. She later overheard one of the managers
saying that he did not believe she was committed to her career since "she, like most
women, leaves work every day at 5:00 sharp." It might appear that Flor's employer has
made a mistake regarding ____.
70.
Which of the following diversity assumptions holds that there is "one best way" and that
all other ways of living are inferior?
71.
Which of the following diversity assumptions holds that "we are all the same," otherwise
known as the melting pot myth?
72.
Which of the following diversity assumptions states that "our way is one possible way,"
and that there are many different and equally good ways to the same goal?
73.
An organization that has very little cultural integration of diverse workers is a
74.
In terms of its employee population, a monolithic organization is ____.
75.
In monolithic organizations, ____.
76.
An organization that has a relatively diverse employee population and makes an effort to
involve employees from different gender, racial, or cultural backgrounds is a(n)
77.
Which of the following is a characteristic of pluralistic organizations?
78.
An organization that values cultural diversity and is willing to utilize and encourage it is
referred to as a _____ organization.
79.
An organization that fully integrates minority group members, both formally and informally,
is called a
80.
An organization that is marked by an absence of prejudice and discrimination and by low
levels of intergroup conflict is known as a _____ organization.
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81.
Which of the following is critical for diversity programs to succeed?
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82.
After obtaining top management's leadership and commitment, the next step in effective
diversity management involves
83.
Integrating diversity into a corporate mission statement, providing adequate funding for
diversity efforts, and establishing corporate positions responsible for the management of
diversity are all efforts that demonstrate
84.
The human resources manager at Koening Pump Manufacturing Co. was instructed to
provide data on the number of minorities working there, their positions within the
company, and the compensation provided. It would appear that the company wants to
85.
Identifying and reducing hidden biases toward minority groups are the basic goals behind
86.
Which of the following is one of the two components of diversity training?
87.
Awareness building is designed to
88.
Which of the following is likely to be part of an awareness building program in the
management of diversity?
89.
Training designed to allow all employees and managers to develop their ability to deal
effectively with one another and with customers in a diverse environment is called
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90.
As a development requirement for his new job, Fernando attended a seminar that focused
on listening skills and giving and receiving feedback effectively when working with
employees different from oneself. Fernando took part in role playing to practice these
skills with other managers and employees, many with diverse backgrounds. This type of
instruction is referred to as
