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Chapter 11 Managing the Diverse Workforce Answer Key
True / False Questions
1.
A multicultural workforce can provide a company with a significant competitive advantage
in the marketplace.
2.
Women make up about 47 percent of the workforce.
3.
One possible explanation for the wage gap between men and women is that women are
not negotiating pay as effectively as men seeking the same positions.
4.
Workers today, both women and men, are trying to achieve a balance between career and
family.
5.
The affirmative action programs were initiated in part to correct the past exclusion of
women and minorities from the business world.
6.
A diverse workforce often tends to inhibit organizational flexibility.
7.
Cohesiveness refers to how tightly knit a group is and the degree to which members of a
group act independently of each other.
8.
Monolithic organizations have a more diverse employee population and take steps to
involve persons from different cultural backgrounds.
9.
To support diversity efforts, top management can set an example for other organization
members by participating in diversity programs and making participation mandatory for all
managers.
10.
Nationwide, turnover rates have been decreasing as more people are staying with their
organizations for a longer period.
Multiple Choice Questions
11.
Companies should take a _____ approach to developing and managing a diverse workforce.
Topic: Diversity Today
12.
Managing diversity means
13.
Which of the following was traditionally used to describe diversity in the United States?
14.
When applied to the workforce, diversity refers
15.
Managing diversity means _____ all kinds of difference among employees.
16.
Nearly one in every _____ married women in two-income households earns more than her
husband does.
17.
Dahia is an ambitious African American professional who works for a large corporation.
She notices that 8 percent of top executives in her company are women and 5 percent of
top executives are from minorities. Dahia can conclude that her company
18.
Phil is a 25-year-old executive assistant who works for a 47-year-old manager named Rita.
Rita promises to help Phil advance in the company if he will go on a weekend dates with
her. Which of the following statements is true?
19.
Black, Asian, and Hispanic workers make up what portion of the U.S. labor force?
20.
Which of the following statements about disabled employees is true?
21.
How does Bruce Tulgan, founder of Rainmaker Thinking, describe Generation Y workers?
22.
Jim's company made special efforts to diversify by sending its HR people to job fairs at
colleges and strongly encouraging minority students with good grades to apply for jobs.
This is an example of _____.
23.
Which of the following statements accurately describes the relationship between
affirmative action and managing diversity?
24.
How can a diverse workforce give a company competitive advantage?
25.
One of the challenges of having a diverse workforce is _____.
26.
A(n) _____ organization uses an affirmative action approach to managing diversity.
27.
Anwar's company has a very diverse workforce. Managers are trained to see differences
not as problems but as strengths that they can use to further the company's goals. For
example, the advertising department always presents its new slogan ideas to a team of
people from many different cultures to make sure that the slogans do not unintentionally
offend anyone. Judging from this description, Anwar's company is a(n) _____ organization.
28.
Studies have shown that the most effective way for companies to achieve diversity is to
29.
Employers that offer onsite child care report that it
30.
Diversity training typically consists of
31.
Support groups for minority workers are sometimes called _____ groups.
32.
Karl is a higher-level manager who works with Benito, a minority employee who has been
identified as having high potential. Karl explains the corporate culture and politics,
suggests ways that Benito can develop new skills, and introduces Benito to senior
executives in the organization. Karl is Benito's _____.
33.
The underlying goal of managing diversity is to
