Chapter 11 Managing Internal Operations: Actions That Promote Good Strategy
Execution Answer Key
Multiple Choice Questions
1.
A company’s ability to marshal adequate resources in support of new strategic initiatives and steer them
to the appropriate organizational units is important to the strategy execution process because
2.
Managers charged with implementing and executing strategy need to be deeply involved in the
budgeting and resource allocation process because of all the following reasons EXCEPT
3.
From a strategy-implementing/strategy-executing perspective, operating budget allocations should
4.
New strategies often entail budget reallocations because
5.
Visible actions to reallocate operating funds and move people into different and new organizational
units
6.
A company‘s operating budget must
7.
Merely fine-tuning the execution of a company’s existing strategy normally requires
8.
Apple decides to reallocate resources by curtailing online ad budgets and investing heavily in scratch–
resistant Sapphire, the material that differentiates the Apple Watch from rival wearable computing
device brands. What is MOST LIKELY the reason for Apple’s reallocation of resources?
9.
eBay, an online auction business, streamlines its retail business by listing PayPal, a digital payments
company, as a separately traded company. eBay’s move is likely to
10.
Cavco Construction divests funds from its commercial property ventures to invest in gated community
properties close to New York, signaling a change of strategy. Which of the following statements about
Cavco is most likely true?
11.
Well-conceived policies and operating procedures facilitate good strategy execution by
12.
Prescribing policies and operating procedures aids the task of implementing strategy by
13.
Providing top-down guidance can aid the task of implementing strategy
14.
A useful guideline in designing strategy-facilitating policies and operating procedures is
15.
Which of the following is NOT a benefit of prescribing policies and operating procedures to aid
management’s task of implementing strategy?
16.
In prescribing policies and procedures that facilitate independent action on the part of empowered
employees for good strategy execution companies need to do ALL of the following EXCEPT
17.
Which of the following exemplifies good strategy execution?
18.
Which of the following does NOT facilitate strategy execution?
19.
Company managers can significantly advance the cause of superior strategy execution by doing all of
the following EXCEPT
Topic: Benchmarking
20.
A “best practice” refers to a
21.
A “best practice” standard
22.
The idea behind benchmarking and best practices is to
23.
The backbone of the process of identifying, studying, and implementing best practices is
24.
Which of the following is NOT a method that company managers can use to promote operating
excellence in performing value chain activities?
25.
Which of the following is NOT a tool or method that managers can use to promote operating excellence
and further the cause of good strategy execution?
26.
Because functional organization structures often result in pieces of strategically relevant activities and
capabilities being scattered across many different functional departments, companies have found that
27.
Business process reengineering is a tool for
28.
Business process reengineering
29.
Total quality management (TQM)
30.
Total quality management (TQM) emphasizes all of the following EXCEPT which?
31.
Total quality management (TQM) programs
32.
Which of the following statements about total quality management (TQM) is FALSE?
33.
Six Sigma programs
Topic: Benchmarking
34.
Six Sigma quality control
35.
Six Sigma processes
36.
The Six Sigma process of define, measure, analyze, improve, and control (DMAIC) is
37.
Six Sigma’s DMADV process of define, measure, analyze, design, and verify is a particularly good
vehicle for
38.
The statistical thinking underlying Six Sigma is based on which of the following three principles?
Topic: Benchmarking
39.
Which of the following statements about Six Sigma quality programs is true?