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104.
When important decisions need to be made at WBG Construction, CEO Greg Burrill asks all
employees with relevant knowledge or a stake in the outcome for their thoughts. This
collaborative approach recently led to a decision that not only sold a house but also inspired a
new floor plan that appealed to a whole new segment of buyers. This is an example of
105.
Functional benchmarking
106.
Which of the following is not a guideline an organization can use to promote the challenging of
the status quo?
107.
Companies that cultivate cultures of experimentation and curiosity make sure that
______________ is not, in essence, to be avoided at all costs.
108.
According to the CEO of Hanover Insurance, learning organizations require that everyone
feels and supports a compelling purpose. What is the most difficult aspect of creating this
learning organization?
109.
Research suggests that not all leadership development programs are equally effective. Which
of the following is not a common trait shared in all successful development programs?
110.
Empowering individuals by soliciting their input helps an organization to enjoy better
employee
111.
Effective learning organizations must redistribute _______, _________, and _________ in
order to assure that there is a common body of knowledge.
112.
Which of the following statements about ethics is false?
113.
As a manager, when faced with ethical crises you should
114.
Unethical business practices typically involve the _______ cooperation of others and reflect
the values, attitudes, and behavior patterns that define the operating culture of the
organization.
115.
In organizations, ethical behavior must start with _______ before _________ can be expected
to perform accordingly.
116.
The chance of ethical crises occurring is enhanced if
117.
Which of the following positive relationships is not supported with consistent results?
118.
Less than 18 percent of voluntary customer contributions in a recent year went to renewable
energy development in the Duke Power of Indiana program called GoGreen Power. This is an
example of
119.
A strong ethical orientation can have __________ on employee commitment and motivation to
excel.
120.
An ethically sound organization, drawing on the concepts of stakeholder management, can
also strengthen its bonds among its ____________, ____________, and ___________.
121.
____________ is rarely self-sustaining in an organization.
122.
Creating an ethical framework and developing organizational capabilities to make it
operational is the responsibility of
123.
In the compliance-based approach to ethics management, the objective is to
124.
In the integrity-based approach to ethics management, the objective is to
125.
In the compliance-based approach to ethics management, the methods used include
126.
In the compliance-based approach to ethics management, leadership is driven by
127.
In the integrity-based approach to management, ethics is the responsibility of the
128.
Compliance-based ethic programs typically are designed by
129.
Texas Instruments teaches ethics to its employees. They include all levels of the organization
in the exchange of knowledge and auditing of behaviors. This is a good example of a(n)
____________ ethics program.
130.
The ethical compass of an organization, in the integrity-based ethics approach to
management, consists of the expected ________ and ____________.
131.
Proactive measures to prevent organizational ethics problems do not include
132.
Which of the following statements would least likely be found in a corporate credo?
133.
A highly ethical organization must have all of the following elements except
134.
Leaders as good role models must walk the talk. This means they must be _______ in their
words and actions.
135.
The expression the dark side of competition means that
136.
Which of the following are used to evaluate whether a manager is acting in an ethical
manner?
137.
Many situations that a firm faces have regular, identifiable patterns. Leaders tend to handle
such routines by establishing ______ or ___________ to be followed that can be applied
_______________ to each occurrence.
138.
While carefully developed policies and procedures guide behavior, they need to be reinforced
with all of the following except
139.
This legal act provides considerable legal protection to employees of publicly traded
companies who report unethical or illegal practices.
