99.
Which of the following stages of the HR planning process was the HR department involved
in when it implemented recruitment and pay-system revisions?
100.
When the HR department examined the results of activities, such as recruitment and
retention, to support Sammy’s organizational goals, which of the following stages of the
HR planning process was it involved in?
Scenario B: Vines, a small, popular chain of Italian restaurants, wishes to hire a new
general manager to oversee a local restaurant’s day-to-day operations. The company
human resources manager posts an advertisement in the local newspaper stating,
“General manager wanted for a fast-paced restaurant serving award-winning northern
Italian cuisine. Applicants must have three years’ experience in a comparable Italian
restaurant managing a restaurant staff and ensuring the satisfaction of diners.” In addition
to making inquiries through industry contacts, the HR manager places the ad on the
company’s bulletin board and intranet. The HR manager then develops a pool of
prospective candidates for the position and chooses from the pool of candidates when
making decisions on whom to hire.
101.
The part of the ad in the local newspaper that stated that the company requires a general
manger with three year’s experience managing the restaurant staff in a successful Italian
restaurant is an example of a job ____.
description
psychograph
posting
scope
102.
The part of the newspaper ad that stated that the individual will be required to supervise
the restaurant’s wait staff and ensure the satisfaction of customers is an example of a job
103.
The HR manager of Vines developed a pool of prospective candidates for the job. This
process is known as
104.
By choosing from the pool of candidates and making decisions about whom to hire, the HR
manager is involved in ____.
105.
By advertising open positions on the company bulletin boards and intranet, the company is
making use of the _____ system.
Scenario C: SonicStar Inc. requires its job applicants to take a test that measures their
vocabulary and numerical skills. In addition to the written test, for specific jobs the
company also requires its applicants to perform a sample of the job. Before implementing
the tests, the management analyzes how well the test actually correlates and predicts job
performance. When SonicStar Inc. needed to downsize, the company helped employees
who were laid off to get placed in other organizations, and immediate supervisors talked to
the employees about the reasons for their dismissal.
106.
The type of test that SonicStar Inc. utilizes to measure its job applicants’ vocabulary and
numerical skills is a(n) _____ test.
Blooms: Apply
Difficulty: 3 Hard
Topic: Staffing the Organization
107.
By analyzing how well the test correlates and predicts job performance, the management
is focusing on ____.
108.
When the job applicants for specific jobs are asked to execute a sample of the job, the
company utilizes a(n) _____ test.
109.
When SonicStar Inc. needed to downsize, the dismissed employees’ immediate
supervisors discussed the need for downsizing with them. This is an example of a(n) ____.
110.
The company helped employees get placed in other organizations after being laid off. This
is an example of
Scenario D: The legal advisor of Financial Horizons Inc. informed the HR manager that he
had noticed a list of problems occurring in the human resources area of the organization.
He submitted a report containing three issues of great concern
1. The men in the organization earn an average of 10 percent more than the women in the
same jobs with the same performance levels.
2. Several women in clerical positions report that after announcing they were pregnant,
they were taken off the company’s health care plan and encouraged to quit. However, men
with medical conditions were kept on the health care plan with no risk of being asked to
quit.
3. Several employees who qualify for overtime are not being paid overtime rates.
111.
In statement 1, which of the following laws is the organization most likely violating?
112.
In statement 2, which of the following laws is the organization most likely violating?
113.
In statement 3, which of the following laws is the organization most likely violating?
Essay Questions
114.
How are human resources related to competitive advantage? What are the criteria to judge
the strategic impact of human resources?
Answers may vary.
115.
Discuss the three steps of the HR planning process.
Answers may vary.
Refer to Exhibit 10.2
116.
Explain demand forecasts and labor supply forecasts.
Answers may vary.
117.
What is job analysis? Discuss the differences between a job description and a job
specification.
Answers may vary.
118.
Differentiate internal and external recruiting.
Answers may vary.
119.
What are structured interviews? Describe the basic types of structured interviews.
Answers may vary.
120.
Identify the three basic categories of employee performance and how each can be
assessed for a performance appraisal.
Answers may vary.
121.
Explain and compare cognitive-ability tests and performance tests used in the selection
process.
Answers may vary.
122.
Describe and compare personality tests and integrity tests used to screen job applicants.
Answers may vary.
123.
Compare and contrast reliability and validity. Give an example of reliability and of each
type of validity. How are they used in the selection process?
Answers may vary.
124.
Explain in detail lay-offs and termination.
Answers may vary.
125.
Describe the three phases of training process. Include the types of training available to
enhance individual performance and productivity.
Answers may vary.
126.
Discuss management by objectives. How is it used? What are its advantages and
disadvantages?
Answers may vary.
127.
Compare and contrast the three types of decisions that are crucial for designing an
effective pay plan.
Answers may vary.
128.
Summarize how labor laws and unions influence human resources management.
Answers may vary.
129.
Describe the features of collective bargaining.
Answers may vary.