37.
(p. 418)
Which term refers to interactions among team members, such as how they communicate
with each other?
38.
(p. 422)
For a team to do well, the individuals composing the team must sometimes not maximize
their individual effort. This is referred to as:
39.
(p. 424)
At the organizational level, the Team Leadership Model (TLM) suggests that leaders
examine the _____ that may be impacting the team.
40.
(p. 428)
What is the LEAST likely way that a leader could improve team effectiveness?
Essay Questions
41.
(p. 395)
What is a group? How does a group different from the organization as a whole?
42.
(p. 396)
How does the size of a group affect leaders and followers? What are the potential costs of
increasing group size?
43.
(p. 397)
Describe the four stages of group development as identified by Tuckman.
44.
(p. 400-
401)
What is role conflict? Describe at least three types of role conflict.
45.
(p. 402-
404)
What are group norms? What are the functions of group norms? According to Hackman,
what are two core norms that can enhance performance?
46.
(p. 404-
407)
Describe two benefits and two drawbacks of greater group cohesion.
47.
(p. 406)
What factors lead to groupthink? Describe at least three symptoms of groupthink.
48.
(p. 408,
412)
Describe four of the six factors which distinguish successful teams.
49.
(p. 420-
421)
Using the Team Leadership Model (TLM), a leader can implement three functions to
foster team leadership. Describe the three functions.
50.
(p. 430)
What guidelines are recommended for effectively leading virtual teams?