Management Chapter 10 Jenny, the sales executive in an insurance firm, achieves target sales well before the

Schermerhorn & Bachrach / Exploring Management, 56th Edition Test Bank

Section Reference: More people are working as independent contractors and contingency

employeesOrganizations are using more independent contractors and part-time workers.

AACSB: Analytic

41. __________ involves balancing career demands with personal and family needs.

a) Work-life balance

b) Employee management

c) Career development

d) Multiperson comparison

42. A __________ awards pay increases in proportion to performance contributions.

a) stock option plan

b) bonus pay plan

c) merit pay plan

d) profit sharing plan

43. Jenny, the sales executive in an insurance firm, achieves target sales well before the

stipulated time. The company recognizes her performance by awarding her a cash prize. Which

of the following compensation plans does this scenario illustrate?

Schermerhorn & Bachrach / Exploring Management, 56th Edition Test Bank

a) A merit pay plan

b) Gain sharing plan

c) A bonus pay plan

d) Profit sharing plan

44. Which of the following plans allows employees to share in cost savings or productivity gains

realized by their efforts?

a) Stock options

b) A bonus pay plan

c) A merit pay plan

d) Gain sharing

45. Which of the following compensation plans gives employees the right to purchase shares at a

fixed price in the future?

a) Stock options

b) Profit sharing

c) Bonus pay

d) Merit pay

46. Which of the following bodies deals with employers on the workers’ collective behalf?

a) A trade association

b) An employer representative

c) An employee organization

d) A labor union

47. Which of the following statements is NOT true of labor unions?

a) They are made up of workers.

b) They act as a “collective” voice for the workers.

c) They are run by a government agency.

d) They bargain for the workers.

48. Which of the following programs helps employees achieve better work-life balance? a)

Bonus pay plans

b) Flexible benefits

c) Employee assistance programs

Schermerhorn & Bachrach / Exploring Management, 56th Edition Test Bank

d) Family-friendly benefits

49. __________ programs allow choice to personalize benefits within a set dollar allowance.

a) Family-friendly

b) Flexible benefits

c) Employee assistance

d) Collective bargaining

50. The process of negotiating, administering, and interpreting a labor contract is called

___________.

a) legal administration

b) collective bargaining

c) unionizing

d) union manipulation

Schermerhorn & Bachrach / Exploring Management, 56th Edition Test Bank

True/False

51. Performance management aligns human capital with organizational strategies.

52. Affirmative action attempts to enforce equal employment opportunity legislation.

53. It is legal for men to earn twice as much as women for doing the same job.

58. The trend in modern labor-management relations is toward more cooperation than adversity.

Fill-in

59. __________ is the talent people offer organizations in respect to their abilities, knowledge,

experience, ideas, energies, and commitments.

60. __________ are packages of opportunities and rewards that make diverse and talented people

want to belong to and work hard for an organization.

61. Criteria for hiring that are linked to a person’s ability to perform a job are called

__________.

62. __________ penalizes a woman in a job or as a job applicant for being pregnant.

63. An important cornerstone of U.S. laws designed to protect workers from job discrimination is

Title VII of the __________.

64. __________ is the extent to which an individual’s knowledge, skills, experience, and

personal characteristics are consistent with job requirements.

65. The __________ is the exchange of value between an individual and an organization in the

employment relationship.

66. __________ involves choosing to hire applicants who offer the greatest performance

potential.

71. A multiperson comparison method that requires evaluators to place each employee into a

frequency distribution with several fixed performance classifications is called a(n) __________.

72. A well-managed career should include a carefully thought out __________, as well as an eye

for __________.

73. __________ work as needed and part-time, often on a longer-term basis.

74. __________ plans provide one-time payments based on performance accomplishments.

75. __________ are nonmonetary forms of compensation such as health insurance and retirement

plans.

76. A(n) __________ is a formal agreement between a union and an employer about the terms of

work for union members.

80. Define job discrimination, equal opportunity employment, affirmative action, and the

relationship between them.

81. What is affirmative action? As a human resource manager, would you actively pursue

affirmative action? Give reasons.

82. Name and define different methods used for conducting performance appraisals.

83. Explain how the decline of unions in the private sector and their growth in the public sector

is related to organizational design.

84. As a human resource manager, in order to raise recruitment and retention rates, you have

been asked to design a new employee compensation package for the company. What plans and

benefits would you include in this package? How much importance would you give to each

component of your design?