64.
(p. 414)
A(n) _______________ is a Web-based interface and integration of MIS, DSS, EIS, and other
technologies that gives all intranet users and selected extranet users access to a variety of internal and
external business applications and services.
65.
(p. 414)
Internal enterprise information portal applications typically include access to all of the following
except:
66.
According to the text, an enterprise knowledge portal has all of the following except:
67.
Which of the following is an example of an unstructured data source?
68.
Artificial intelligence is a science and technology based on:
69.
(p. 418)
Who was the British AI pioneer responsible for proposing a test for determining if machines could
think?
70.
AI applications can be grouped under all of the following areas except:
71.
All of the following are attributes of intelligent behavior that AI attempts to duplicate except:
72.
All of the following would be considered an AI application in the cognitive science group except:
73.
All of the following would be considered an AI application in the robotics group except:
74.
All of the following would be considered an AI application in the natural interface group except:
75.
(p. 424)
Which of the following represents knowledge in the form of past performance, occurrences, and
experiences?
76.
(p. 424)
Which of the following represents knowledge in the form of a hierarchy or network of collections
consisting of a complex package of data values describing its attributes?
77.
(p. 424)
Which of the following represents knowledge in the form of a network of data elements including
both the data and the methods/processes that act on those data?
78.
(p. 424)
Which of the following represents knowledge in the form of statements of fact, typically in the form
of premise and conclusion?
79.
(p. 422)
Which of the following artificial intelligence applications can learn by processing sample problems
and their solutions?
80.
Which of the following is an example of a robotics application of AI?
81.
(p. 425)
Within an expert system, the _______________ contains facts about a specific subject area and rules
that express the reasoning procedures of an expert on the subject.
D. None of the choices are correct.
82.
According to the text, all of the following are considered benefits of an expert system except:
83.
According to the text, all of the following are major limitations of an expert system except:
84.
(p. 427)
An equipment calibration expert system is an example of an expert system in the application category
of:
85.
(p. 427)
An inventory control expert system is an example of an expert system in the application category
of:
86.
(p. 427)
An employee performance evaluation expert system is an example of an expert system in the
application category of:
87.
(p. 427)
A suspect identification expert system is an example of an expert system in the application category
of:
88.
(p. 427)
A communications network expert system is an example of an expert system in the application
category of:
89.
(p. 427)
All of the following would be controlled by the process monitoring/control category of expert systems
except:
90.
All of the following are suitability criteria for expert systems except:
91.
Which of the following would be considered a fuzzy logic term?
92.
(p. 432)
Genetic algorithms were first used to simulate millions of years in _______________ evolution in just
a few minutes on a computer.
93.
(p. 434)
Multisensory input/output devices, such as data gloves or jumpsuits, are commonly used with
_______________ systems.
94.
(p. 434)
_______________ is commonly used by pharmaceutical and biotechnology firms to develop and
observe the behavior of computerized models of new drugs and materials.
95.
An intelligent agent is:
96.
The use of intelligent agents is growing rapidly as a way to do all of the following except:
97.
(p. 390)
As companies migrate toward responsive e-business models, they are investing in new __________-
driven decision support application frameworks that help them respond rapidly to changing market
conditions and customer needs.
98.
(p. 390)
Typically, a board of directors and an executive committee of the CEO and top executives develop
overall organizational goals, strategies, policies, and objectives as part of a _______________
planning process.
99.
Information has three dimensions: time, content, and _______________.
100.
(p. 394)
_______________ decisions involve situations where it is not possible to specify in advance most of
the decision procedures to follow.
101.
(p. 398)
Unlike management information systems, decision support systems rely on __________ bases, as well
as databases as vital system resources.
102.
(p. 400-
401)
Many companies are using webcasting to selectively broadcast reports and other information to
the networked PCs of managers and specialists over corporate internets. This is an example of
_______________ reporting.
103.
(p. 401)
Online _______________ processing enables managers and analysts to interactively examine and
manipulate large amounts of detailed and consolidated data from many perspectives.
104.
(p. 407)
In _______________ analysis, a user makes changes to variables, or relationships among variables,
and observes the resulting changes in the values of other variables.
105.
(p. 409)
Typically, __________ analysis is used when decision makers are uncertain about the assumptions
made in estimating the value of certain key variables.
106.
(p. 409)
__________ analysis reverses the direction of the analysis done in what-if and sensitivity
analyses.
107.
(p. 412)
The first goal of executive information systems was to provide top executives with immediate and
easy access to information about a firm’s critical success factors (CSFs), that is, key factors that are
critical to accomplishing an organization’s _______________ objectives.
strategic
108.
(p. 413)
The ability to _______________ in an EIS allows executives to quickly retrieve displays of related
information at lower levels of detail.
109.
(p. 416)
For many companies, enterprise information portals are the entry to corporate intranets that serve as
their knowledge management systems. That’s why such portals are called _______________ portals
110.
(p. 418)
According to the _______________ test, a computer could demonstrate intelligence if a human
interviewer, conversing with an unseen human and an unseen computer, could not tell which was
which.
111.
(p. 423)
The development of natural languages and _______________ are major thrusts in the natural interface
area of AI applications.
112.
(p. 424)
_______________ represents knowledge in the form of past performance, occurrences, and
experiences.
113.
(p. 424)
_______________ represents knowledge in the form of a hierarchy or network of collections
consisting of a complex package of data values describing its attributes.
114.
(p. 424)
_______________ represents knowledge in the form of a network of data elements including both the
data and the methods/processes that act on those data.
115.
(p. 424)
_______________ represents knowledge in the form of statements of fact, typically in the form of
premise and conclusion.
116.
Data that are incomplete or ambiguous are often referred to as __________ data.
117.
(p. 434)
_______________ involves using multisensory human-computer interfaces that enable human users to
experience computer-simulated objects, spaces, activities, and “worlds” as if they actually exist.
118.
(p. 424)
Expert systems can provide decision support to end users in the form of advice from an
_______________ in a specific problem area.
119.
(p. 428)
Hundreds of rules may be required to capture the assumptions, __________, and reasoning that are
involved in even simple problem situations.
120.
(p. 428)
The easiest way to develop an expert system is to use an expert _______________ as a developmental
tool
121.
(p. 430)
Neural networks are computing systems modeled after the brain’s meshlike network of interconnected
processing elements, called _______________.
122.
(p. 434)
Virtual reality becomes _______________ when users, who can be anywhere in the world, use VR
systems to work alone or together at a remote site.
123.
(p. 436)
Intelligent agents, also called _______________, are special-purpose, knowledge-based information
systems that accomplish specific tasks for users.
ch10 Summary
Category # of Questions
AACSB: Technology 123
Blooms: Knowledge 123
Difficulty: Easy 19
Difficulty: Hard 32
Difficulty: Medium 72
Learning Objective: 1 26
Learning Objective: 2 9
Learning Objective: 3 4
Learning Objective: 4 12
Learning Objective: 5a 5
Learning Objective: 5b 7
Learning Objective: 6 34
Learning Objective: 7 26
OBrien – Chapter 10 123